This rating is based on customer reviews, inventory size, pricing, and service quality
Based on recent reviews, Cash For Junk Cars Inc. in South Plainfield, NJ scores 71/100 with clearly mixed feedback. Many praise fast scheduling, on-time pickups, cash paid on the spot, fair-to-strong offers, and helpful, bilingual staff; some call pricing the best. However, there are frequent complaints about phone professionalism—rude tone, hang-ups, missed callbacks—plus inconsistent quotes, lack of pickup documentation, and occasional cancellations. Yard organization, parts inventory, and ease of finding parts aren’t covered, so insights there are limited. Overall: speed and value vs. customer service issues.
Address:
217 Church St, South Plainfield, NJ, United States
Selling my old car to Cash For Junk Cars was super easy. The team was quick to respond, and they gave me a fair amount of cash for my vehicle. It was a great experience overall!
I needed to get rid of my old, non-running car, and Cash for Junk Cars provided a prompt solution. They scheduled a convenient pickup time and paid me on the spot. It was a hassle-free experience from start to finish.
Edit: Not a bot. Real person. Real experience — as in, this phone call happened literally an hour ago. You must have amnesia if you “don’t recall” being rude and sarcastic on the phone. I called one time, and from the second you picked up, you had an attitude — cutting me off, mocking the mileage on the car, throwing out the name of my town like you had a personal issue.
Now you’re trying to spin it like this is some fake “story”? Be for real. Own your behavior. If this is how you respond to valid criticism, it says everything people need to know about how you treat others.
Leaving this up. Try gaslighting someone else.
Rudest, most miserable person I’ve ever dealt with on the phone. I called ONE time. I never contacted them before, just trying to ask about getting rid of my old car. Before I could even finish a sentence, the guy cuts me off with, “yeah yeah, with a million miles on it,” and says the name of my town like he was mocking me.
I wasn’t looking for a big payday. I know the car has high miles. I just wanted some info. But this guy acted like I was beneath him for even calling. No patience, no respect, just pure attitude from the second he picked up.
If answering the phone is such a burden, maybe don’t have a phone line. Miserable energy, zero professionalism, and a nasty attitude for absolutely no reason. I don’t care if it’s a junk yard. Basic decency isn’t that hard. Avoid this place unless you enjoy being talked to like garbage.
UPDATE:After he posted the lie below, he then called my phone from multiple numbers and threatened and harassed me. So if he did the same thing to you as i can see he has in the other reviews. Please reach out to me so you can add your complaints to police report. I will gove you the case # and detectives info. I can also provide you with the Google incident # as well. Thank you for sharing my number, Jorge. Let's put it to good use.
This guy is listed on here under multiple different company names and numbers. This so he can control the market prices for cars. Definitely a SCAM!!!. BEWARE! I needed car picked up same day. I was told no problem it can be picked up within the hour, I'll have "The Office" call you. Perfect i can get this done before work. After waiting a little over an hour with no call back i called the next number on the list. Guess who picked up? Same guy. "We're gonna cancel your appointment because your shopping around!"
Would give 0 stars is possible. RUDE customer service, won’t return calls or texts. Refused to provide documentation of pickup after leaving with the car. Interaction would probably been different, had a male presence been with me. Disappointing service.
Cash for Junk Cars provided me with an awesome way to get rid of my old car. These guys showed up right on time, paid me in cash, and got rid of the vehicle super quickly. It was seriously so easy and hassle-free. Highly recommend!!!!!
According to my experience, I must say they are reputable and dependable buyer of old cars. Their team is known for their punctuality and efficiency, ensuring a seamless and hassle-free process when selling my car. I highly recommend their services to anyone in need of selling their old vehicle.
How about finding someone with customer service skills and phone etiquette to answer the phone. Guy on the phone had a nasty attitude as soon as he picked up. Clearly from the other reviews speaking to people isn’t his strong suit. Get somebody else to do it wouldn’t recommend based off this alone .
Response to business reply:
Now who’s really wrong and ignorant? I Never said my car was crashed so I don’t know where you pulled that information from , probably the same place you get you customer service skills ( the rear end) if you know what I mean You sir we’re completely unprofessional and rude from the time you answered the phone. Then I proceeded to tell you your customer service sucked and hung up. Let’s not lie to try and salvage the already garbage establishment you’re running. I don’t do anything illegal and simply were looking for a quote. Have a great day and I hope some good work comes your way. You don’t seem to busy if you’re online arguing with people who don’t agree with your atrocious practices. Be blessed
I called and ask for a quote and the customer service was terrible, all I got was attitude and at the very end he just hung up on me, if I know they were going to be rude I wouldn’t have called at all, professionalism is definitely not there. Im glad I didn’t use their service
They are not good the guy called me wanted pictures and the price I got was not even what the driver wanted to pay. So I finally just hung up on him and got someone else even for the same price
I just called to get a quote and they were rude just because I asked what they look at in the car. They will give you attitude if you have any questions for them. They probably do their job, but as a person you just don’t expect them to have a good service or treat you the way it should be.
This company will offer you a price for you old car. When they come they will give you reasons to lower the price to a minimum. I got 300.00. They were 2 hours late.
I called them to junk my truck and he said he will be there in an hour or 2. He was there less than 90 mins. He gave me more than the other 3 I called.
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