Batteries Plus in
Traverse City (MI)

Great crew! Owners suck though

I was in your store yesterday looking for a weird lightbulb for a rechargeable lamp. Justin was very helpful and did a bunch of research to help me. I just wanted to give him a shoutout and I hope his boss will see this. Sometimes customer service in any retail establishment these days is lackluster and Justin was the exception. I left with a great feeling about doing business with your store in the future. Thank you, Justin.

Justin was very helpful on the phone and in person with the repair to my iPad screen. He called to let me know that the repairs were done that same day. Fair price and professional, friendly customer service.

WARNING, Do not purchase a Cellhelmet Tempered Glass cellphone screen protector. I purchased one for $42.39 for a Samsung S22 and was told by sales employee it had a lifetime warranty and I could return it to the store for replacement if needed. When I returned to the store for a replacement, with my receipt, they informed me that they do NOT honor the warranty.

Super helpful and had what I needed for an older iphone model! Would highly recommend

I've been here a couple of times for different batteries not easily found in other places. The staff is very nice and helpful. I highly recommend!

Xander was amazing, excellent, and exceptional. We brought in a cracked screen on an iPad 9 and he had it all fixed in an hour. Great knowledge and very friendly. We would definitely recommend this location. Five stars.

The gentleman, (Daniel) was very pleasant acknowledged presence on entrance into store and accommodated me with the battery lifetime warranty that replaced my Mercedes fob without any issues. Thank you for your expertise.

I'm impressed. Android phone repair done in about 15 minutes. Techs were fast, knowledgeable, friendly and efficient! I phoned in first to pre-order the part.

Ordering on line was a breeze and delivery to the store went without a hitch. I brought my old battery to avoid a core charge and was assured that the core charge was removed. It was not. I now have to return to the store to facilitate a refund of the core charge, an hour away. Exact product needed and received quickly. If not for this issue, it would be a 5 Star review.

I’d preordered the wrong battery for my Seadoo, but upon my arrival, the gentleman very nicely pointed this out, and got me the right one. Friendly, knowledgeable and professional.

Cedar was awesome! Had no idea all the services and products they carry. Needed a key fob battery and he took care of it quickly and now I’m having another key fob made. Thanks Cedar you do great work and it was a pleasure to meet you! Could not be happier!

Great experience. Ordered a replacement batter for our Generac Generator online. They not only had it in stock, but they quickly fulfilled my order so that I could have it on hand for my service tech appointment.

My husband and I go here frequently as my husband is kind of classy and breaks his phone a lot we’ve never had an issue with the screens always look amazing they’re always fixed great we did somehow get extra charges one time but the manager called me and was completely honest and made it right I didn’t even really realize the extra charges but I got refunded he was super helpful super kind we will continue to go there they have a really great staff

Great customer service, good feed back/ideas for me with all my odd battery needs or ambitions. good fob service, wrist watch and phone glass repair. good warranties. Thank you TC batterys plus bulbs!

I went here on recommendations. They broke my phone accidentally while charging screen. They stood behind their mistake and shipped it out for repair. My complaint is the phone was gone for a eight days though the manager said they would rush it. They Never called. I needed to check on progress. When they finally let us know it was ready, the manager NEVER apologized or did the staff person regarding the in convenience. What made it worse was when I first went to business they bad mouthed the business in the mall. Go to the business in the mall. He took care of us in years past. He did good work and was polite.

First time customer. Arrived with two faulty batteries, shopping for comparable replacements. I was greeted by Mike who quickly assisted me in choosing two very reasonably priced replacements. I'd definitely come back here for future speciality battery needs.

Went to get a new battery for my iPhone 13 and they cracked my iPhone screen. They were going to replace it with a second market screen but fortunately it was worse than my original screen. They told me I can come in anytime in the next 6 months to put the new screen on. I did research and have decided to keep my original Apple screen. Luckily the screen has very minimal damage, but disappointing none the least. It was in perfect condition before I took it in.

11/21/24 Oh dear! My 2020 Pacifica car battery was on its way out. I bought a 4 yr Platinum. Justin was happy to go out into the cold today and replace it with the new one I purchased. What a kind, nice man he was…. Thank you Justin!

I brought in a”baby shark” motorized car that was no longer working. My husband could not figure out how to get to the battery to remove it. The young man at the counter ( did not get his name, but he looked like Ed Sharon) spent a good 30 plus minutes removing the battery and putting it back together. It now runs like a charm! The service I received was excellent! Thank you !

Just got a new auxiliary start/stop battery for my Jeep Gladiator. What a deal, $99 minus 15% off purchased online with code. $86 once core is returned. Fixed my Jeep's issue, ESS working again, Auto Start/Stop light indicator gone from dash. Installed under PDC with some assistance of a YouTube video. Also replaced my starting battery, both for under $300. Bet this would have been at least $800+ from the dealer.

Manager lied directly to my face. When I brought in my phone, with a cracked screen, to get fixed the manager said, "As long as there is no evidence of neglect or misuse there should be now problem getting it covered by warranty". When to pick it up THE NEXT DAY BECAUSE THE SAMSUNG WOULDN'T DO IT THAT LATE IN THE DAY, the manager said, "Oh, it was a cracked screen, warranty doesn't cover that" The repair cost $370 when the average, according to Google, is $250. Do yourself a favor and find a more ethical business to spend your money!

My phone went crazy and my screen blacked out after taking pictures and video of the last big solar storm/Aurora borealis light show we had this past May. I stopped in to see them about repairing my phone. The guys here are knowledgeable, friendly and professional. They were transparent and honest. The repair was more expensive than the phone so I ended up going in a different direction BUT I appreciate them for their honesty and integrity. The store itself is clean, well organized and they have it all... I'll definitely go to them first when I need any type of battery.

Absolutely do NOT get your cracked screen repaired here!!! Got a new iPad screen for $150. Put it back in a protective case, with an additional adhesive screen protector, and after less than a week, a crack appeared without being dropped or anything. They must be using some VERY cheap low-quality glass, and probably not installing it correctly. Called them up and they will not back up their work. Get your screens repaired ANYWHERE but here!!!!!!

Best experience! They repaired a shattered screen on my iPhone 11 and a screen on an iPhone 12 that got shut in the trunk and shattered. It was so bad. I was ready to toss both phones. The staff was great. I scheduled ahead online, repair took less than an hour. I was so impressed and would recommend them to everyone!

Friendly and knowledgeable staff! I came in for a charging port fix after I was CERTAIN that it had gone bad. The staff was able to clean my port out and get my phone working in under 5 minutes free of charge! They could have easily charged me the 120 for the new port but didn’t! Highly recommend

Simplicity. The service experience to replace the front screen on my iPhone 8 was easy to schedule, lots of date and time options to select from, and the directions provided prior to the visit itself were very clear. At the time of the visit, the customer service from the associate was wonderful. All the procedures that were going to be performed were clearly stated, along with when the device should be completed (it took the full hour window, and it was disclosed it would be pushing right up to that hour to be completed). I loved the transparency and the follow up once the screen was finished. Hopefully I don't crack my screen again, but it was a very smooth and quick process to get it fixed at an affordable rate.