This rating is based on customer reviews, inventory size, pricing, and service quality
In Wichita, KS, Kirke's Imports scores 88/100. Reviews are strongly positive overall: customers highlight knowledgeable staff, friendly service, fair‑to‑good pricing, and deep VW/Euro know‑how, with solid parts availability and selection. A few negatives surface: wait-time and communication issues (delays, hard to reach during outages/COVID) and one refusal to adjust for missed estimates; specialty repairs can be pricier. Little is said about yard organization or how easy parts are to find, so that remains unclear.
Kirk may not be with us anymore physically, but the new owner and family friend has kept the legacy alive. Locally owned and operated, world class service.
Kirke’s has amazing and very helpful. Due to covid-19 I have been unable to contact anyone from the shop. I have parts for a 1988 VW Cabriolet that I need to pick up but nobody is in. Wish I could get these parts back as I am ready to finish my rebuild and cannot get my parts back. Someone please contact me.
Took a car in for some top-end noise. Suspected a timing chain tensioner. Turns out the head was bad. Being a car-guy myself I was a touch skeptical so I went in and Carlos showed me everything wrong. He wasn't making it up. The car was in bad shape.
They took care of us pretty well. It was a bit pricey in the end but the knowledge these guys had on Euro cars saved us a lot of time and money, especially over the dealership's outrageous pricing or a generic car-shop who doesn't know the ins/outs of some of these Euro cars.
Would recommend for sure, just know that this is a specialty shop, so it's gonna cost a bit more, but you get someone with 40+ years experience working on your car.
I took my car in for a timing belt change on Tuesday morning, and was told it would be done "today or tomorrow." On Wednesday afternoon, I was told "We're in the middle of the job; it will be done today or tomorrow." On Thursday morning I was told "We just started, it will be done today or tomorrow." Friday morning at 11am, I was told "It will be done in 2-3 hours." It was finally done at 4:30pm. The manager refused to offer a discount or do anything else to "make it right," and blamed me for misunderstanding their time estimates.
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