Employee wouldn't change a battery on my Michael Kors watch, that i had previously had changed there many times before ( different Employee obviously who had the knowledge) cause I've been going there for yrs and never was told no they couldn't do it. Anyway i bought the battery from the store and changed it right in front of him in 15 seconds. Thanks for your buy battery we install policy.
I wouldn't put a star at all really if that was a choice. I called them told them what money I had to get a battery and tell them what size and they said that they had it when I got over there it was too big and because I didn't have $15 for them to install it I had to try to do it myself I'm disabled and I had to struggle with that getting the battery in. I talked to the manager and he was smug I feel if you buy a battery brand new you should get it put in like they do at Walmart, O'Reilly's, AutoZone these companies give professional help and compassion. Needless to say I would not recommend this place to anybody
I always get my watch batteries replaced here. They aren’t terribly expensive and they offer a punch card. They employees are always very friendly and sociable. Highly recommended!!!!
Hunter was very helpful! They always do a great job with all my battery needs. They are always very friendly. I feel like they care about the customer.
Batteries are one of them things that you get what you pay for we have everything battery here you get what you pay for here these are the highest quality battery you can get turn off the cheapest and the service is excellent
I called today to get my battery changed. Hunter realized I lived very close and called to tell me they could come immediately. Little did he know how helpful it was. I’ve been sick for days and I was trying to go to the store for a restock on food and meds. Also helped me find a more affordable option for a battery. Wonderful customer service!
Terrible customer service from Tristian Jones. My family has been a faithful Interstate battery customer over the past decade. We had purchased a car battery in September 2023 and per the test today, December 26, 2024 the test indicated the battery was indeed bad. After a few unsuccessful attempts to have it replaced under warranty, I left a dissatisfied customer. I shared my displeasure with Tristian and the staff but they could care less about my concerns and being a longtime loyal customer. I have shared this story with my family and extended family, who are loyal to Interstate and they were appalled. At this point collectively, we have chosen to spend our money elsewhere.
Needed a new battery for my car. I was greeted right away before the door even closed by Jeremy. He was professional, kind, and informative. Highly suggest going here if you need a battery for your car! Great prices also!
Our company uses some specialty batteries and Interstate has always been able to provide us with them. Their staff is very knowledgeable and quick to help us solve any problems arise. Inventory has never been a problem.
Below zero Temps and a long life left my wife with a dead car battery yesterday. Gave it a jump in the morning and her refusal to drive my car, lol, then left her at work with a dead battery. My Dad and I went and grabbed her car at lunch and took it to Interstate. Someplace I always use because of such a short proximity to my home. But the great service helps as well. Because of the weather there were a few people in the same situation. Thry were quick and helpful and Hunter changed the battery for us in -2 weather. Which due to a new battery being past due. Was corroded on pretty badly. Poor guy was out there for longer than was safe. Finished the job with a smile and a great attitude! The service was one we wouldn't usually have done by someone else. But for a couple old achy guys it in this weather. It was a pretty easy decision. I've taken numerous watches and the like there as well which they were always great at taking care of for me. Nothing worse than a tiny stripped screw. And they were glad to help.
Nice staff but more over if your looking to replace a key fob you can go to the dealer and pay $400 plus or get done at Interstate for a fraction of what the dealship is asking.
Quick friendly service. I walked in around the same time as a few other people. I feared I would be waiting at least 20 mins in line to get my key fob battery changed. I’m glad I was wrong. They were fully staffed, ready and eager to help. I was out of there in five minutes or less. Great price and very clean facility!!
Dylan on the phone could of been much better. I asked for prices and availability and he says, "uhh i'd have to walk over and type it and and find out.."..WELL BUDDY, that's why I'm calling...is it that hard to answer and phone at a place and give minimal customer service? Prices are high for a good product, training needs to be much better, he could say, PLEASE AND THANK YOU FOR CALLING..not hard to answer the phone politely..
They tested my car battery and found a bad cell and low voltage - it was 6 years old so it was time to replace. The young man who helped me was courteous, took time to explain both options for replacement and replaced & installed it on the spot for me. Wonderful service!
Great service. All associates were busy serving customers and none looking on cellphone and glued seeing outside. Hunter provided me an outstanding customer service today. It looked he was delighted seeing me and serving me. That is an excellent attitude of sales associates. Good job Hunter. I visited this place about 8 years ago and it was the same great service. I relocated to MA and returned recently. This says a lot. Any battery any time, Interstates Battery is the place.
I always go there to get batteries for my watches, they are quick and easy to put in new batteries. One of my watches I will have to take to a jeweler to get a battery because they couldn't get it open, but after 5 years, this is the first watch they couldn't open. Great service.
Very professional and knowledgeable staff! I
Although they couldn't hello me with reprogramming my vehicle (BMW i series), the gentlemen directed to a couple of places that could help! Great information.
Quick, friendly service done during my lunch break, For a $10.00 fee they installed my new battery in my Jeep. Now my life is back to normal and my sense of security is restored knowing I have a 6 year warranty... You seen that right folks 6 years not 1... Never will I buy from anyone else again they have my loyalty 💯
I have been buying different types of batteries from them for years. Always friendly and knowledgeable, the store always looks neat as does the parking lot. I see people come in that are wanting car batteries and the employees are helping them put it in. I can’t think of anything negative. Because I’ve never had a situation where I was unhappy when I left.Sometimes there is a bit of a wait but that’s to be expected with a place that gives that service.
I've been in here several times and they always seem to be busy but still pleasant and helpful even though they are hustling folks right along, I get it, they're busy, so am I so no big deal to me. I've had some requests that I thought were longshots but they not only knew exactly what I was talking about (even a couple of really obscure electronics batteries) they actually had them right there onsite. I was pleasantly surprised.
Went in for a watch battery replacement—I was in & out in less than 5 minutes and spent less than $10. Awesome.
Caleb was skilled at what he was doing and went out of his way to be nice to me in the very short time I was there. I don’t normally leave reviews, but the combination of value, service and a small personal touch provided is something that deserves recognition.
This store has my highest possible recommendation for anyone who needs to replace a watch battery... and my guess is that they would be pretty good at ANY sort of battery work.
This company took such great care of me today. I ran into the owner at the gas station where my car had died. I was getting ready to call a tow company after a failed attempt at jump starting it. Without me even asking, he turned around to go take a look at it. He rushed back to the store to get jumper cables and came back to get my car started. After my car was started he sent me to the store for a new battery. His staff was ready for me when I came in and took care of me in less than 15 minutes, despite being busy.
Owned and operated by kind, knowledgeable people. I highly recommend them.
Ian and Tristan were incredibly helpful! My car battery died, and they helped my choose a battery and install it! They also replaced the battery in my key fab. Their service was exceptional, and my overall experience was outstanding. I highly recommend visiting Tristan and Ian at Interstate Battery near Central and Edgemoor. If you need a battery of any kind, this is the place to go!!!
Wonderful service! Technician replaced my car battery in about 15 minutes even though winter storm winds were howling around my car. The car battery type I got was more expensive than at Costco, but this one has a longer warranty (it has thicker lead plates) and Costco won't install it for you.
I have been here several times to replace watch batteries. Just bring your watch in, they will replace it super quick and not charge you an arm and a leg.
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