LKQ Pick Your Part - Wichita in
Wichita (KS)

Despite having a phone number listed for this location, there is no way to actually speak to a human at this location over the phone.

I would recommend anywhere else I bought 2 rims for my car and come to find out they are 114mm not the 100mm I needed and there response is you didn't buy the guarantee there is nothing they can do and they cant tell the difference between them. They wouldn't even consider swapping them for the correct ones for a mark up which I would have happily agreed to. Short story if you're not 100% confident dont buy it. Don't bother calling with any questions the automated system will tell you to look at their laughable web site that has minimal information on it then hang up on you..

Too bad. Everyone treated me as if I were an animal. I came to buy an oil pump and they charged me as if it were new. $410 a lot of money. I recommend not coming to this junkyard

Wayyy cheaper, doing it yourself!!! The only thing that sucks here; is when people walk by and stare; like they ain't never seen a female getting car parts! One of Tha girls upfront is snobby most of the time! But other then what can't be controlled; it's all around a Great Place!

Never pick up the phone, been calling about an order for the last couple weeks

They didn’t tell us that we needed the receipt to return a part was the wrong one and now I’m stuck with the part because I wasn’t going to Leave it there so they can get more money

Almost always have the part I need just takes a little bit looking

I sold my car to them. It was a very quick and easy process. They towed the car in and gave me a very fair price. I would highly recommend.

They dont even take their own calls anymore I was gonna buy parts but I think ill go with someone that actually helps their customers and not just push it off to a call center... what a shame.....

Can't speak to a rep when you call for a specific question just tells you to look at the website and hangs up thanks for the help ig

Staff is always friendly and as helpful as possible. They often know answers to common yard related questions and provide quality customer service. Lots of savings to be had. They brought back part pricing and promotional holiday sales! Im a regular here.

Literally bought an air valve, they argued with me that it was an air pump, went and checked with the boss so they could charge me 4x as much. It says air valve in the name yet they still justified it. Bunch of idiots.

Great experience, I definitely recommend PYP for anyone looking to save on car parts. The yard was well organized, prices were fair, and the staff was helpful. Found exactly what I needed without any hassle, I’ll definitely be back!

I looked up every single part that I needed on their website and they said they had all of them in stock with 4 different vehicles having all the parts I needed still in them. Paid $20 for a Lyft to get to LQK and $6 for an admission fee and $20 for a Lyft back home for absolutely nothing. Every single vehicle was completely stripped. I understand it's first come first serve but they could at least update their inventory on the website as they sell the parts so people don't waste their time driving all the way across town for no reason. Not to mention the pictures on their website look nothing like the cars in the lot. Really annoyed with LQK right now... It's really not that hard to update the inventory as you sell...

Alanzo was beyond AMAZING!!! Couldn't have asked for better Customer Service! He was so helpful answering questions and giving advice! Not to mention allowing me to help my fiance who recently suffered a stroke and couldn't retrieve the part. Alanzo topped everything when he came outside with our part AFTER CLOSING to give to us after getting stuck by the damn train! He needs a raise!!!

I have tried calling to see if they had a vehicle like mine in stock. The first day I called multiple times throughout the day and the automated system/employee disconnected the call Everytime after pressing option 3 for pricing. 4 different days I called and same results. If there is a local # I'm unaware of put it on the web site. That 1800 # is screwed up.

Had this happen a few times, I’ve showed up at 2 hours before close, to grab a fuel line, was told they close the yard at said time. As I’m leaving i see others are let in after I was told no more entry. If you are expecting to call and ask for time or any info good luck, cause the number doesn’t work, tells you to look on their website which is never updated and doesn’t really give you what you are looking for.

They have some good parts. I'd be interested in. But I'm not pulling a motor, outside in the stone age. Just to find out the motor is bad. If they had a parts puller it would be very helpful. It's not worth me pulling parts. Amazon is way better alternative. Not much more expensive if it even is more expensive. An it's new from Amazon. Or Broadway truck an auto. They pull the parts an there waiting at the front desk when I arrive! I'd rather use the old fashioned salvage yard not this new age place.

This place sucks literally. And it wasn't just one time , it's been several different occasions ...The first time was on a Sunday. My window regulator broke so we got there at 3:15 I believe. Ask him if we had time to pull a few parts & it was raining so I definitely needed it asap. So we drove clear down south , a good 45 min drive....The lady was driving through telling us we needed to head towards the register because they were closing soon.. . So we walked up there and when we got inside they told us we could only pay if we had a card because we were 4 minutes late and I said. Yes, not a problem, so we stood there for 10 minutes Waiting on someone to ring us up. When they said we'll have to come back tomorrow to get the parts because the register was closed. I explain to them that the lady just said we could pay if we had a card.... he said sorry shes wrong , we can't do that, so I said okay Can we please pay cash , I don't need a receipt. I just need the. Regulator he tells me no, that's not possible so I ask to talk to the manager , the manager tells us to come in his office. And pretty much tells us were beat so I asked him please I don't have time tomorrow or the gas to keep driving back-and-forth. And its currently raining and my kids are in the truck freezing. He said sorry about your luck. He's totally rude along with all the other employees. Another instance Ive been trying to call today to get a price on a specific item that isnt listed online. He hangs up on me everytime before i'm even done talking. He said I'll have to go to the actual yard to talk to them. I said it's not just right down the street. So can I please have a number so i can talk to them about prices before I go clear up there so I don't waste my time. He said no and hung up on me yet once again. Im done with this place its a joke. Will never buy anything from here or waste my time again.

Someone with a spreadsheet, lacking any understanding of cars, has ruined this place. Too bad. Probably got bought out by a hedge fund. Update - New fees. I mean, they are the cheapest option for some parts. But not by much. And not by what the website suggests. And if you want to be able to return it, it’s not any cheaper at all. The only folks this place still adds any value for are people who make less than $15/hour. And are those the folks you want to be milking for every dime possible. Feels very similar to the pay day loan business model. At least on the retail side. I can’t speak to the recycling aspect. And let’s be honest, the “environmental fee”….. well, it’s obvious they are regulated by an understaffed and underfunded government agency. They are only environmental by the nature of preventing the manufacture of new goods. … look at all the A/C hoses that they cut. No way they are capturing all that refrigerant. To say nothing of all the hydrocarbons and coolant on the ground.

Prices have increased to the point your better off buying new and the place is a borderline scam. New engine policy in place makes engine prices insane. Out the door no warranty price for a 4 cylinder can go upwards of 800. They they are then asked over 400 for a ford 8.8, absolutely crazy. Customer service was good a few years ago. They replaced all of them with low wage workers, they don't care about their jobs or customers. Better off not going to this place, makes the trip up to KC and OKC it's worth it again. LKQ is a horrible company, I'm honestly surprised they stay in business. Update 2024: To add insult to injury on how bad their customer service is, the phone number gets you into a call tree. The end result of the call tree is always go to the website then it hangs up... How is this place still in business?

I'll keep my review clear and concise. The place was fairly clean and the staff was helpful enough. All was good till I got to the checkout counter. Their prices are astonishingly absurd. The appeal of these types of businesses (spend your time [which can, in some cases, be very long when looking for a vehicle and part thats in adequate condition] and your money doing the labor) was completely thrown to the side when you expect me to pay higer-than-new prices for a used part with generally no guarantee (even though yes, you can pay extra for the situation where your part does not work). Prior to visiting I had looked what NEW prices were for the part I needed and my total would have been something like $130. PYP wanted $260. Sorry, but this business has lost its purpose and appeal - especially to certain demographics of people. Next time I will not waste my precious time and I'll ship online.

Great place to get parts, fairly good vehicle inventory system. Got a winning lotto ticket recently, due to them

I always wanted to check this salvage yard out for parts. I went in the first time with no tools because I wanted to get the layout of the yard. The girl at the desk was very pleasant and I gave her my admission fee and she was very helpful and gave me a map since it was my first time. In the yard and I will be back to get the pars. All the employees were very pleasant and the maps simplified things once I got used to how their Arrangement was in the yard. I even found a used tire on their tire rack for my van. The girl with the desk didn't know how to ring the the used tires so she got her boss and he was a very helpful and nice man too in all very pleasant experience. I believe the manager's name was Dennis. This was on a Sunday afternoon and all the employees were very pleasant and helpful. I don't understand the negative reviews. I will be back for some parts. Very positive experience!

My husband and I drove 2 1/2 hrs to/from this location because he looked online and found a part that was listed on their website. We paid an entry fee of $3/each and were told by this person that the only thing they show missing on the vehicle is the horn. We looked at two separate vehicles that showed the part that we needed available. The first car we looked at didn't have the part. The second car we looked at had two parts but they both had locks in them so we couldn't get them. As we are walking back inside, we see a gentleman messing with several rims. He asked what we were looking for and we told him, he allowed us to look at what was there. He also told us that once a car has been on the lot for a week they remove tires/wheels and scrap the wheels. Then we go inside and the second lady asked if she could help and I said "Yes, update your website." Then we got into a conversation about how their website was up to date. We left as very dissatisfied non-customers. We will no0t be returning to any of these locations in the future. My suggestion, Don't mislead people into believing you have a very rare item in stock that indeed you don't. There should be a way to update your system. You should not charge people to walk into your establishment to pull their own parts. Charge a little more for the parts that are pulled off and your yard wouldn't look so trashy around the vehicles. Bad business!!!!!!!! I could say more but I won't. The pictures show the cars that the part was supposed to be available on.

LKQ had what I needed and I was able to check the availability online before taking a trip there. I was able to get the donor car locations of the vehicles from their website and that made it much easier. There’s plenty of 10mm bolts and fuses if you’re needing to stock up.

S/0 to carter ! He needs a promotion and a raise his costumer service is immaculate! He made me feel like family , went and got me a fresh cold water without even thinking about it . He’s fast and efficient ! The rest of the staff is amazing and the parts are very affordable