What clients say about Henderson Collision Inc in Dallas (GA)
If you’re looking for a company to use, you’ve found it! Excellent customer service, smooth process, very clear and expectations. Very happy with how my car turned out and they were amazing with communication.
Polite staff....my car was in an accident but it is considered totaled. Henderson Collision has a great location and polite staff. I'm sure they would have done a great job too. I recommend business at Henderson Collision : )
This is a different sort of review in that Henderson Collision actually didn't do any work for me. Why I had to give them five stars? Because of their honesty. I brought a particular foreign model car to their establishment and Ricky (a 30y employee) informed me that they no longer work on models from that specific brand because of the bells and whistles that hamper simple repair (electronic recalibrations and other things). Still , he provided an estimate to give me an idea how much it will likely cost and further provided me with two referrals. I found them on NextDoor where they had the best reviews and I see why. I may have to just buy a car that they do service just so I can finally be a proper customer. :D
We had our VW Passat get hit in an accident and chose Henderson in Dallas, GA. They did a great job with the car and gave us overall a great experience!
I had someone back into my car and i went to Henderson to get it fixed. They done a great job and super friendly and they really care and make time for you. I had to get a rental and i hated bothering them to see how much longer but that was the only was to get my rental extended. I would give them more than 5 stars.
In late August of 2024 I had an excellent experience with Henderson Collision in Dallas, Georgia. They inspected the damage on my 2011 Toyota Camry, prepared an estimate and worked well with my insurance provider to come to an agreement for the anticipated cost of the repair. Once I brought the car in on the scheduled date of the repair they got right to work and completed the repairs on time. In the event that I need car repairs again it will be with Henderson Collision, Inc!
After getting in an accident, where I was not at fault, I was obviously upset about having to take the time to get my car fixed! However, Henderson Collision made this a virtually painless experience. I dropped off my Jeep- they already had so much of the information after working with State Farm, so paperwork was nothing but a couple seconds. The rental car company got me from Henderson Collision and communication with Henderson was extremely transparent. My Jeep was done earlier than anticipated- and my husband, the more critical of cars than I- said they did an exceptional job. Picking up my jeep was easy- I left the rental with them and everything was handled. I won't go anywhere else... they went above and beyond and I would recommend them to anyone!
Henderson is recommended by my insurance company. I've had work done there before. The estimate was thorough and reasonable. They couldn't get to my vehicle immediately and my truck is drivable so my repairs haven't been done yet.
Very professional folks. Everyone was extremely nice and helpful. They make you feel like you’ve got a friend in the business. I was referred by a family member who is extremely hard to please and I see why he trusts them.
My Husband and I Would Not Trust Anyone Else To Perform Body Work On Our Vehicles. Rather It Is Through Insurance For An Accident or Out of Pocket To Restore Your Vehicle To New. Jimmy ,Rick and The Entire Staff At Henderson's Go Above and Beyond From Your Initial Contact Till You Pick Up Your Completed Vehicle. You Will Receive A Friendly, Knowledgeable, Courteous and Professional Experience. They Treat Your Vehicle As Their Own and Treat You Like Family Not Just Another Customer. Out of 5 Stars They Deserve A 10. I Highly Recommend This Business .
Just the nicest, most helpful people. My car hasn't been completely fix yet, but Ricky worked his magic until then. He temporarily did some things to make waiting until my appt easier with my car. I appreciate that so much.
Glad we met Jimmy and the crew. Great family company, good rates, makes you feel like you are the most important person they will chat with that day. We took my wife’s car in for a simple, small, chipped windshield. It’s a low cost, small reward job, but they treated us like we were their best customer even though it was a small job. Definitely a step above the shops as you get closer to Atlanta where the small job isn’t worth their time.
Jimmy Henderson and ALL the AMAZING people who work at Henderson Collision are the absolute BEST! I have been bringing my damaged vehicles to Henderson Collision since I was 16 years old. I even live in Marietta now, but I still drive all the way back to Dallas if I’m ever in need of top-notch service that I know only Jimmy and his team can provide. they have always treated me like family, and I can’t recommend this wonderful comps enough if you are ever in need of any types of body repair!!!! I wish I could give 1000 Stars! I can’t recommend enough!
Nisha Carruth Lagana
Jimmy was always professional and courteous, they called me every time a decision was needed to make sure we were all on the same page, and they did absolutely phenomenal work. They really went above and beyond for me and my wife. Great communication, amazing professionalism, a very high level of attention to details, and just an overall amazing experience. I will never even consider using another body shop.
These are the best people you will meet. They do the right thing all the time, every time. Good and honest.
Without collision insurance, my son’s literal fender bender (the bent fender is the only damage), they buffed out what they could now and bent the piece back so we could open and close the door without popping. We’ve got repairs scheduled in August (its just backed up everywhere).
I called them and they were able to provide to temporary solution to my issue. Great customer service! When you arrive stressed, you will leave calm. The atmosphere is fun and light-hearted.
I needed a quick adjustment to the bike carrier on my car. I did a drop-in without an appointment and they fixed me up, no charge. I was very grateful! ?
Dallas Collison wanted 1,600.00 for my repair and they were very dismissive like they didn't want my money so, I drove to Henderson Collison INC. and Ricky did the repair in 1 hr. For $417.00. I am bringing my car back in 1 month for a separate repair. AWESOME WORK, AWESOME PEOPLE!!! I thank God for places like this. Friendly and efficient.
I cannot speak highly enough of this business! They did a great job of fixing my sons inner fender liner, grill and replacing a headlight assembly on his car. Extremely helpful, professional, fast, reliable and friendly! Ricky is awesome. From the moment I stepped in the door and spoke with him I felt comfortable that he is honest and of high integrity and very fairly priced! I will be using them again soon for some body work repairs needed on my car. Thank you for the great work!
Very friendly and honest staff! As a female who was alone when I visited, I never felt like the price they were giving me was higher because of my ignorance to mechanics. I unfortunately was unable to use them because of my insurance, but would recommend them to anyone else!
I was a walk in stopping by without an appointment and was greeted with the most welcoming and professional energy. I got my quote and made an appointment. My project looks fantastic and the service was on point.
Had a minor accident, needed my bumper replaced... Ricky and the team at Henderson were friendly, helpful and professional. Hopefully we don’t need any more repair work done ever... but if we do, I’ll be sure to take my vehicles to Henderson. I trust them and will recommend them to anyone that needs body work done. They made sure we left happy— and they will do the same for you! Thanks, Henderson!
My daughter and I were struck by a drunk driver. Our insurance carrier gave us a list of collision centers to have our car towed to, and we chose Henderson. We are new to Dallas, GA (Georgia in general we are from the North originally) so we hadn't had any prior knowledge of this business.
Thankfully, they were a winner! Not only were all the staff incredibly friendly and personable, but they did a great job on my car (which was new at the time of the accident).
The work done is awesome and it looks just as new as it did, when I bought it.
This has been a painful process, but I am appreciative of how quickly they were able to get our car completed, and how they kept us up to date, throughout the process.
Thanks, Henderson Collision!!
I took my Durango in after my liftgate broke. The screw to the part had broken off into the cars frame and I couldn’t get it removed. I explained to them I was heading out of town the next morning and hoped they could help me. I left my vehicle with them and picked it up a couple hours later with the screw removed, the new part put on, and my liftgate working again! I couldn’t be more grateful and would use them again in a heartbeat. Everyone was so nice and helpful, they literally made my day. Thank you!! —Kristen Phillips
Very professional body shop that goes above and beyond the call! My insurance company which is Esurance sucked really bad and didn't really want to pay for much of the damage to the car! Those guys took care of us and made our car look brand new! I would highly recommend them!
My insurance company recommended Henderson after an accident. Being fairly new to the area I just went with them. The owner (Jimmy) is great to work with - he coordinated with the insurance, and did an absolutely flawless repair job....and I got the car back cleaner than when I took it in!
This Auto Body Shop is by Far the Best Around!! Honest, Helpful, and Friendly, they go out of their way to make your vehicle look better than before. Wish there were more businesses around like this one!!
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