ABC ROADSIDE ASSISTANCE & MORE LLC in
Dallas (GA)

Hey Will was amazing! He called as soon as I submitted my request for roadside assistance and quickly recovered my keys that were locked inside! Very professional and customer service oriented! Thanks again!

Thank you Will for helping us out on Wednesday night! I called a towing company before calling ABC towing. The first towing person wasn’t able to get my car on the truck because the car wasn’t able to get on “N” When Will arrived he was ready to get the job done! He was able to come up with a fantastic idea to get the car on the truck! It was hard work, it took about an hour. Once again thank you Will for your hard work

Will was extremely quick in arriving to tow my van. Truly the quickest response I've ever gotten for a tow. Was very nice and very thorough in loading my vehicle. Even the cab of his truck was clean! Upon dropping my van at the house, he spent his own time putting my spare on and showing me an easy way to access it for next time. Truly above and beyond.

I made an appointment the night before for my car to be picked up at9:am. At 9:20 I called at which time they told me they were running an hour behind. Called back an hour later and they said it would be another 45 minutes and someone will call me with an ETA. Needless to say at 12:15p.m. no one had called or showed up. I had a doctors appointment I had to cancel all because this company has zero respect for customers time or the decency to communicate.

Will was sent out to help me after I had placed a request through State Farm that I was having issues starting my car. He called while on his way, and then a second time just before he arrived. Very polite and he efficiently worked to get me back on the road. Would definitely recommend! I’ll also say that he has wonderful eyes! :)

Was referred by State Farm to this service and had a great experience. Veronica in dispatch was very helpful and gave me up to date information on how long the driver would be. William, the tow truck driver, was very friendly and did an excellent job getting my vehicle home. He even recommended a location to help find the part I needed to get my vehicle operational. Thanks for your help!

Will with ABC Roadside Assistance & more LLC arrived very early on 4-25-2024. ABC roadside received the call and immediately headed to help me, we were waiting forever at the Racetrack in Villa Rica for five hours for other companies which was unbelievable. Will arrived hooked up my vehicle and we were gone in 5 minutes wow. I want to thank you for helping me and not taking two to three hours like other companies in our area. Thanks a million for ABC Roadside Assistance & More!!!!

I called ABC towing and recovery to tow my car about 15 miles across town to my shop. Will responded with a wrecker and did so within minutes of my call. He was the most courteous driver and very careful also. The price was very reasonable compared to the competition and service was extraordinary. Donald

My Car was Running hot and Leaking Anifreeze everywhere. I called my Ins Co ( Allstate) Road side assistant. I had to do Everything by automation threw the phone. They sent me a Link to get roadside assistant. I had to answer some questions. Then They let me Know that the Tow truck would be coming in 1 hour. Then I received a Text from ABC Roadside Assistant to let me know they were on there way. They actually came way sooner than expected. The Tow man name Will was so nice. He done a great job. He loaded my Car up on his truck and was off to take it to the Dealership. Thank you so much Allstate and Will for helping me out. I truley Appreciate you guys.

Will from ABC Towing was amazing! He called to make sure we needed assistance and to confirm our location. He was quick to help us. He jumped our car and got the car that wouldn’t crank on his truck. He put the broke down car in our driveway exactly where we wanted it. He worked safely and quickly considering we were on the side of the dark highway. He provided the best customer service. I’d call them again and ask for Will specifically if I ever need assistance in the future. THANK YOU!!!!

Me (19) and my sister (16) were otw to hiram to eat when my tire went flat .. I initially was going to contact a tow company that i was familiar with but road side assistance is a part of my insurance policy so i thought why not get it the cheap way. I contacted my insurance company and they assigned Abc roadside to my case. I received the Confirmation text from ABC and they gave me a ETA of (10:30p.m) . It was already 9 so i called first called The tow company to see if i had to stay with my car considering that my mom was on her way to get us and my brothers had to be in bed for school . The lady on the phone told me a designated place to put my keys and said that i could leave my car . i then called 911 to get an officer out to sit with us until our mom arrived . Our mom arrived at the scene right at 10:00 P.m . Our mom and i decided why not leave the car it’s only 30 minutes . We get home, 10:30 roll around and we hear nothing , giving that we understand that towing services can be delayed we waited it out .. 11:30 is arriving and we hear nothing so at this point we’re panicking . i mean i was told to leave a Push to start car on the side of the road with the key located in the car . So we call back approximately 3 times and no answer at all . Luckily A towing company from Rockmart was able to get my car and bring it back to me. But ABC gets a 0/10 from me! I feel like i atleast deserved the decency to get a phone call. or an Answer !! If your insurance company send this towing company to you please find someone else to do it . I’m warning you

We passed a gas station, 2 miles later we were out of gas. Requested assistance through Geico app, ETA 1 hr. 2 hours later nothing. We call office and they say 20 mins..after 4 hours and $25 we get 2 gal of gas. Guy was very nice and apologetic but office just needs to be honest instead of lying over and over.

Bought a used camper two hours from home. My radiator went out. GEICO called these guys. Josh drove two hours through traffic just to get to me. Towed my truck AND camper home. Very grateful. Very friendly, courteous, respectful. And good conversation too.

I had a fantastic experience with Joshua! Despite being on gravel roads that many other tow truck drivers would avoid, he managed to pull me out of the woods with ease. Additionally, the dispatcher was available even after normal business hours, which was a pleasant surprise compared to other 24-hour wrecker services I contacted. I'll definitely be keeping their number saved in my phone for any future breakdowns or for referring friends in need of towing services.

I don’t prefer to do business with ABC towing. I paid to have car towed to dealership. The dealership denied the tow. Perhaps you will have better luck. My father towed vehicles. He is no longer living. I understand it’s a hard business, but they don’t care about their customers. They only care about money. Call All In Towing. We all understand the cost of living and things going up. These folks don’t work with you, take you to court, and get rights to auction your vehicle that you have financed. They do not care about paying customers. Pay $360 to tow and they don’t take it there. People used to care about others. $300 a day for storage will not budge or work with you at all. Also will waive signature to send FedEx or UPS for what should be certified or signed. I found my envelope under my porch. They don’t care about anyone but their own pockets.

I had called my insurance company to have my vehicle towed. They first assigned me to a company called ALL In towing. I waited for that company for 2 hours and was calling them with no answer for that 2 hours. After that 2 hours that company canceled. I was reassigned to this company ABC Roadside. I called and they answered right away and had someone out in less than 10 mins. Service was super fast. I highly recommend this company for secure and fast service. The gentleman that answered was on it right away. Thanks ABC FOR BEING AWESOME, BRISK AND COURTEOUS. ❤️

Excellent customer service!! ETA given was 40 minutes and they picked my car up in less than 40 minutes on a SUNDAY!!! A “company” I contacted prior to this company eta was 3 hours and they (Big Farmers towing-Do not recommend) never contacted me back after 5 hours and turned phone off I thought my car wouldn’t make it to the shop in time BUT thank God because of ABC ROADSIDE . My car will definitely make it before the shop close. Thankyou I will definitely use again if needed and spread the word to family and friends.

Don't be fooled by the good reviews. All of them come from users who only have left 1 or 2 reviews. If I could give NEGATIVE stars I would. My insurance dispatched this company twice and let's just say I ended up with someone else doing the job that they couldn't do. The customer service was the WORST I've ever experienced and the man who answered their phone wanted to argue with me and talk over me when all I asked was for someone to give me a call if they knew my insurance requested, cancelled and then reassigned it back to them. I was waiting a couple hours when they told me 20 mins. The first time they were dispatched, they were coming for a simple jump. The guy was no help and ended up not being able to jump, he told me to call my insurance and have them come back out. The second time I called after I was assigned to them, they started yelling at me they couldn't take any more tows because it was a 4 hour wait and I need to call my insurance back. I promptly did so and their direct competitor called within 15 mins, was there in 5, and had me up and running before I could walk to my mailbox and back. I didn't even need to be towed! Turns out abc probably didn't have their jump box charged up, since the guy even asked to plug his in. Train your employees! I will never ever ever give abc towing any business or recommendation and if you want the job done right, go with someone else!

my car broke down on me Tuesday morning around 945 contacted roadside service through my insurance. They directed me to ABC towing which they said it will be 90 to 120 minutes before they could get to me me and my family stood on the street all day, waiting for ABC towing which they never showed up there first excuse they were dropping the car off in Jacksonville and would get to me in about 20 minutes after two more hours pass I called them again this time they said they were in Gasden having some work done on their tires. me and my family stood on the streets for 4 1/2 hours waiting on ABC towing they all know damn good and I advise anyone dealing with them to find someone else.

My elderly father had a flat tire and did not have the jack (or strength) to change a tire. We used State Farm to set up an appointment with this company. My dad had a doctor’s appointment at 12:30 so we scheduled the appointment for 2:30 - well after we should be home. Well at 12:45 we are in the doctor’s office when we get a text that a driver has been dispatched. I called to let them know the car was there but we were not and the dispatcher said “ok I’ll cancel the job” I told her it did not need to be cancelled but rescheduled and she cancelled anyway so we had to start the whole process again. I definitely would not use this company as they cannot read the time and don’t work with you when they screw up.

My car was towed after a traffic stop, when I went to start my vehicle, it wouldn’t turn at all, I was told i needed a jump and it would be delivered to my house. After some time of waiting, I was told that my car would not start, and would be given a $125 “refund” for a new battery, frustrated I say sure just bring me my car. As i’m searching for batteries I’m astonished to find lowest prices one is $175. I call them at tell them I would need at least $50 more to get a battery (i’m not even including labor I was actually going to take care of that”, they then proceed to tell me it was time for me to get a new battery anyway, and they wouldn’t be giving me the $50 that was owed to me because my car drove fine previous to it going there, on top of that i’m not even sure it’s just the battery anymore considering how unethical they’re being it may be a bigger problem, please, if you have the option, take your business elsewhere, these are con artists, I’ve already contacted the bbb about their untrustworthy practices, my lawyer is next, please take your business elsewhere!

A car we just purchased broke down on us late one Saturday night in Buckhead. We called several tow companies Sunday afternoon but no one came. Finally after sitting in a parking lot until 10:30 pm David with ABC arrived. He was very polite and professional and quickly got us home. 5 stars for his service and attitude.

No communication. My insurance company dispatched them out which called for a 2hr window so I called after 2.5hr. The driver said they couldn’t find my car but never tried to call me in which I had the key. Because it was Sunday I wasn’t sure if anyone else was available so I said I would wait for them to come back and after another 2hrs they didn’t answer the call from the insurance company. If they were straight up about it I would’ve just left and waited until the morning. Update: Since I can’t reply to your message. Last night was absolutely you company only. I have the texted messages. Ironically I woke up to go back for another try and my insurance company called for your company to come back again. For that I blame them because no one showed up again after the 55 eta. Again, if it was communicated I could understand. Lastly, No one called or texted.

I called and ABC was here within 10 minutes! The driver was very nice & professional and took good care of our truck. Couldn't beat the price either! We will definitely be calling them in the future for all of our towing needs. Thank you!

Had horrible service needed a tow for a flat tire. Unfortunately there was an error between them and the insurance company but once they got it straightened out they gave me a eta in text form for 1:05am then called at 1:05am to get accurate directions and then proceeded to state it would take another 43 mins. I had my two young daughters in the car with me until after 2 in the morning. They lady that was dispatching acted like she hated her job was not friendly at all and hung in my face at the end of the call. Very rude attitude.

Driver was absolutely amazing! My car broke down while trying to back into storage unit and he did whatever it took to help me get it into the unit. Above and beyond what I expected!!!

Waited over 4 hours on what should have been a 90 min wait. Dispatcher kept saying another 60-90 min every time I called for an ETA. Driver was Great when he got there and acted shocked when we told him how long we'd been waiting. He worked fast and got the job done. Would rate him alone a 5. Giving the business a 3 because the dispatcher was a little rude and a 4+ hour wait on a insurance claim roadside assistance call is a bit absurd.