What clients say about Transmissions By Joe in Dallas (GA)
They seem to have some supplier issues, because they keep getting bad parts all the time. I went there to try and get my transmission fixed about 9 times, but the issue never got fully resolved. They were worried about a code that kept popping up, but I don't think that would cause as significant of a shift flare as my FJ was having. Then again, I'm no mechanic. I will say that the people there are genuinely sweet and friendly, and they do fully honor their 1 year warranty, because the the only big thing they charged me for after the rebuild was new solenoids. Everything after that was pretty much free of charge. Their test drives going from 8-10 are appreciated. Nobody else would see me, but they did, no hesitation. Still though, I got tired of all the return visits and just traded my vehicle in for a new one.
Was referred here with a CV Axle issue on a 2006 Scion XB. It fought them like it fought me. BUT, they were extremely diligent to be sure the issue was completely and 1000% fixed. Super nice folks. Very knowledgeable. Would definitely return if needed.
Absolutely the best transmission business. I went as a relive up without an appointment and was seen immediately. From the moment I entered the building I felt a at ease. Alysia on reception was amazing, professional and courteous she explained the procedure to check my transmission to me. The whole team of mechanics treated my vehicle impeccably and undertook a full car inspection as well as the transmission issue. They diagnosed a few minor vehicle items that would need attention in due course and showed them to me in person and educated me fully. I was so impressed. I did not require any transmission work and they showed my the liquid with minimal metal pieces therein. What a a relief. After the whole inspection was completed I was amazed that there was NO charge. That never happens. So from the start to finish I can only express my sincere appreciation and gratitude to the whole team at Transmissions by Joe. If you need any work, then look no further that this shop. I highly recommend this business and wish them continued success. Steve O’Neill 1/2/26.
I'm embarrassed at how long it took me to realize was ripped off. I paid Joe to build me a 200 4R and he gave me a poorly built used transmission that he was not able to set up properly and failed to fix anything under the 3 year warranty he gave me. Each time I took it back, my car sat for a month before he got to it. He never could fix the fact that it fell out of 3rd gear and wouldn't shift in to overdrive until 45 MPH (which I fixed with a used valve body). He couldn't find the leak, which was a pump seal on the front. Someone in the shop even went so far as to throw several loose nuts inside the torque converter cover to make it rattle, and broke up one of the exhaust manifold donuts I gave him into the muffler. Yes, Joe.. I found that when I pulled off the exhaust.
The transmission ultimately failed with only 40,000 miles on it, and I had it rebuilt at a reputable shop. Thats when I also found out he removed the torque converter lock-up that was installed and intended to be on the transmission.
Why, Joe?
Why?
Why did you take advantage of me when I trusted you?
Why didn't you just admit you were in over your head and were not capable of working on my transmission?
Karma, dude...
Karma.
What comes around, goes around.
Took them a headache issue. They were very diligent in figuring it out. They made sure the fix; was fixed. Communication was good as well. Pricing was very fair. Would use again.
They did a great job!!!! I am very pleased. Took the time to make sure that everything was taken care of. If you're looking for someone that does qualith work at a reasonable price then search no further. You found them. They were recommended to me by another mechanic that was honest enough to say that they would be better qualified than him.
I had my transmission replaced, and while there they identified, I had a thermostat issue. I think they did a great job. My only concern, which actually worked out in my favor is that they could not rebuild my transmission, and therefore the cost went down, because they replaced it with a rebuilt transmission and due to less hours needed for the rebuild vs pure installation it ended up being less expensive.
There’s never a good time to replace a transmission and overall, even with the hiccups I am very happy with the end result! I would definitely work with these guys again!
They say first impresisons are important. I was referred to Joe by a trusted mechanic. My son's 2015 F150 was shuddering between shifts. I called and initially spoke with Susan. She was very knowledgeable and knew what she was talking about. I needed to call again and spoke with the other front person. She is extremely happy and helpful. She also really knew alot and had very specific answers. I took it in during their free, dedicated time in the morninig for diagnositic checks. I met Joe and he explained things to me clearly and showed me on the screen what was happening. He gave me two options and recommended the lesser cost of the two and explained why based on my make. Although neither were cheap, I did appreciate what seemed to be an honest assessment. We got the work done and got the truck back recently. Can't speak for the longevity of the work yet but so far so good. There was a little hiccup at the end and I needed to bring the vehicle back the next day. Although no one wants to go back in, I was thankful in a way because I got to see how Joe responds and reacts to that situation. This is really where he earned all 5 stars. He owned the issue and did not deflect, told me he knew what was wrong, told me why it occured, that he would fix it and he DID fix it. In the end he shook my hand, looked me in the eye and invited me to call them if there was any issue. In a world of nationwide house builders, Amazon purchases from China and who knows where, and disposable appliances, it was good to deal with a privately owned, personable, good listener who seemingly has built his buisiness by being in the community, fixing one car at a time. One last thing, the news clippings and articles and jokes on their waiting room wall are definitely worth the read!
I recently had my vehicle repaired at Transmissions by Joe, and as someone who grew up in a mechanic’s shop, I know the red flags to watch for — fake diagnostic fees, inflated parts prices, made-up repairs, or overstated capabilities. Joe and his team showed none of that.
From the start, the experience was refreshing:
Honest diagnostics – They identified my issue quickly and didn’t charge me for the diagnostic. The price quoted was fair and accurate.
Clear communication – They explained the repair, gave me options, and told me the exact brand of parts they’d use. It wasn’t OEM in my case (and didn’t need to be), but it was a reputable brand I trusted — and they gave me the choice.
No upselling – They repaired exactly what was needed, and that’s it.
Extra value – They spotted another issue I’d been tracking (an HVAC problem) and nailed the diagnosis without knowing I’d already been looking into it. They didn’t pressure me to have them do the work but instead referred me to trusted mechanics who could handle it.
Professional documentation – My receipt was clear, detailed, and even included the other items they observed for my awareness.
Finding an honest transmission shop is rare. Finding one that combines skill, transparency, and fair pricing is even rarer. Transmissions by Joe has earned my trust and my future business. Highly recommended.
I took my dad's 2017 Nissan Frontier to this place after my dad reported hard shifting, slipping, and occasionally the engine cutting out, we were confused since truck has 154K miles and the transmission has had regular fluid changes every 30K miles (and no it isn't a CVT). They informed us that the issue was the Crankshaft Position Sensor, confirmed via a code on OBD that for some reason didn't put on the check engine light, and they confirmed the problems we reported and that a bad CPS is definitely capable of causing all said issues. The entire job costed $185, which is a reasonable price and they had it done 2 days after drop off, which is amazingly quick considering they are a transmission shop and I clearly saw that they had a LOT of other cars needing work done. I know that in today's world of cars that there's a LOT of transmissions needing worked on and a lot of that work takes a lot of time and effort to do, so I am very grateful that they had my truck done so quickly, considering their work load.
And yes, the problem was fixed, transmission shifts excellent, no more slip or hesitation, and no engine cutoff.
Definitely recommend this place!
I took my 2015 c7 A8 to them and my 2009 escalade. They did a very good job. I went in there expecting to pay alot for escalade but it wasn't a big problem they were honest and fixed it properly. They could have got me cause I didn't kno what was wrong with it. The vette needed a rebuild unfortunately. They fixed it and it runs great. I trust this place....transmission by joe thanks u guys do good business
We have used Joe on multiple occasions for business and personal vehicles and let me say ABSOLUTELY THE BEST at what they do. I will use them ever time there is a issue and I highly recommend.
Great staff, friendly and HONEST!!
From one small business to another, great job guys!!
I contacted many different garages and I found this one and I contacted them and spoke with Alyssa who has a lovely great personality! She gave me all quotes upfront and was very precise. I dropped my car off to have a new clutch installed. They contacted me when the job was completed three days later.. I went and picked the car up. The invoice was exactly what she quoted and the car drove perfectly. Thank you
Very friendly people. They were upfront and honest about my vehicle and didn't try to upsell me on anything. They took my time seriously and were great to talk to. WOULD ABSOLUTELY BRING MY VEHICLE HERE AGAIN!!
I would like to thank Transmission by Joe for their service. My warranty company made it tough through my Transmission replacement which Transmission by Joe stepped in to make things much easier. Don't get me wrong I was very upset for the wait but now I understand what cause the delay. Thanks guys.
Very pleased 1st time customer! 370z AT transmission suddenly would not go past 2nd gear. Transmissions by Joe diagnosed it free of charge, sent me a quote same day and now the car is fixed. Happy with the honest & speedy service.
I have to say… We brought our car in which is a QX 70 2016 infinity. It was having problems with shifting gears. I must say… from the time I bought it in, they were very straight forward and honestly on what needed to be done. Their customer service is excellent and they are always available when you want to call and inquire about the car. They actually finished it very quickly, and I do appreciate their consistent communication because you can’t get that these days. Their prices are also very reasonable. I would highly recommend anyone who is having any transmission problems… to go to Transmissions by Joe. They are awesome!
I brought my car in after a terrible experience with another local shop. Was jerked around for a week and was told a new transmission was needed. So I came to see TBJ for a second opinion. What a huge difference. Susan was very nice, kept me informed and best of all the mechanics were honest and it ended up being an inexpensive repair. TBJ will be my first option for future car repairs.
Man man man, this shop is amazing if you want things done right the first time bring it here. 68rfe runs and work perfect. Nothing bad I can ever say about this shop everyone works hard and takes your vehicle serious. Fair pricing and informative will always refer and use this business. Joe is awesome thanks again….Chris
Great honest company!!!! . I have used them for 5 years my dad has used them longer . I am grateful to have found this hidden jewel. Also all employees I have met are very knowledgeable and great hospitality. Highly recommended.
Thanks joe ,
Absolutely love this shop! The owners are the salt of the earth. Susan is wonderful. She keeps you updated with your vehicle. And Joe explains what is going on with your vehicle. They do what they say and they say what they mean. I wouldn't go anywhere else. I wouldn't take my truck anywhere else.
Greetings to you all. I feel that it is important to let reputable companies know that their company does a great job with upholding integrity and outstanding customer service with its customers. The staff over at TBJ are awesome and deserve to be recognized for this. I appreciate your honesty and value you expertise in what you all do. Sometimes the price can get ugly, but you alls attitudes and knowledge as well as guarantee makes it worth doing business with you all. Thanks for such a great experience. I must say you have earned my business 100%_ the white mustang!!!! Oh and you keep responding to these reviews the truth must be heard!!! Have a great day!!!!
We had our transmission rebuild done here in October (Buick Lacrosse) Despite all of the issues with getting parts (thank you UAW) they were super honest, kind, and very thorough. The price was wayyyy less than the dealer as well. Sarah was lovely to deal with in answering our questions. Do not hesitate to take your car here.
I shopped and called around for literally 3 months to find a reputable shop to rebuild my transmission. It is becoming rare to find quality skilled and honest mechanical specialists. Joe and his team have taken care of my 59 Fairlane and she is rocking!!! Don’t think twice about leveraging Joe and his team. I drove a little over an hour to get to his shop and I have no regrets. Thanks again Joe and team!!!
This shop was recommended by my mechanic for transmission issues. Dropped off with shop with light on and in limp home mode. Joe looked at it did what he could, moved something and it works. Recommended I take it to dealership for CAN bus network diagnostic. Once the issue comes back I will but this shop was great. Definitely come back if I have transmission issues.
Took my daughter's car there because her check engine light was on and the code was coming back as a transmission issue. Transmissions By Joe located the issue and fixed it as quickly as they could. Price was excellent and I will definitely be using them from now on. They are close, quick, very professional and easy on my wallet.
What nice people to work with. They repaired our older vehicle and did it professionally. Although the fix was pricey, we understood because they had to drop the transmission to get to the parts that needed to be fixed. Susan was so kind and really has compassion for we "older" folks. All in all, they've certainly earned our trust and when it comes to car repairs, that's hard to do. I'd recommend them to anyone. They are a full service auto repair, not just transmissions.
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