Awesome towing company. My experience is 5 stars and timing was also impressive on behalf of roadside assistance through StateFsrm. Thank you Zee Towing for A1 service.
I am from Maryland, however, traveled to Delaware for my granddaughter competition. Time to leave my vehicle would not start or keep power with a jump. I contacted State Farm and this company was dispatched, they arrived with 60 minutes & my truck beat me home. I recommend this company to anyone in need of a tow in the Delaware area. Very prompt, respectful and keeps you up to date with the process. Thank you guys for great service.
Very disrespectful they send text that they have arrived and they are not at the denstation and called the owner and he didn't really care too much my first experience and I will never and thos who Allstate insurance company use at least one of the companies and I going to take it further i’m getting contact with Allstate commissioner as well about this company very disrespectful. Have proof had him on speaker and everyone heard the conversation. The worker hung up in my ear.
They were quick!! I couldn't get AAA out after having an accident. I was so upset on the side of the road. They came quick even checked on me until they got there. And was a great rate! I am so thankful for them.
They came to pick up my neighbor's car on 1/6/25. Witnessed their driver hitting our mailbox when pulling away. Contacted Ali who said no problem they will come & fix it for you. Contacted again on 1/9 with no response. No-one has come out as of 1/17/25.
This just happened to me while im writing this review. My insurance called for a tow and contacted them. They called me asked the problem told them the ball joint came out. He told they have to call someone else from there business to bring another tow truck out and hung up on me. 2hrs later they never came. I kept calling and so did the insurance company and no one answered. Very unprofessional and no help at all. Why state that your business is 24/7 but don't answer when someone calls, never again
Service was exceptional. Nax Arrived VERY quickly & took care of my Jeep even though it wasn’t even working. He still got it on the tow truck. Very helpful and kind. I was having the worst absolute possible day. Thank you so much and will be using this company again.
Had a fantastic experience with Zee Towing. They arrived quickly, were super professional, and made the whole process easy. The driver took great care of my car, and the pricing was exactly what they said—no surprises. Definitely recommend if you need towing!
Had a failing alternator belt so called a tow and my insurance sent out Zee Towing. Muhammed came out to get my car. He asked me if it would start and I said I didn't want to because I didn't want the engine running to cause any extra potential damage to my engine. He started it up anyway because he didn't want to hook it up manually. Then when we got to my destination he expected me to get in the car and drive it down off the tow truck. He told me something was burning from the engine and it turned out he ended up completely breaking the alternator belt by running the engine. I can't speak for everybody there but the guy I got was lazy as hell. If it wasn't for the fact that the belt was already a goner then I would be making sure they pay for my repair.
I contacted my insurance to get towing service and they put me with this company ETA was 11:16am , I called then at 1133 and they said be tehre in 40 minutes, well they got here at 1:14 . He asked it doesn't turn on? I said no thats why we need towing! He said my truck was parked in a bad spot where he couldn't get in, which I understand but the problem here his attitude and that he was not willing to do nothing to get my truck to the dealer where i needed to be now to get it fix!
So, I called AAA an this is the company they sent to tow my car. I come outside and he has already dropped my car in the street. I said that's not where I live, I need it in the cul de sac an he tells me no, he's not moving it an proceeds to say he called 5 times, which he did not. I told him that I was going to complain an he said he didn't care! He was so RUDE, I have never had an issue with anyone aaa sends to tow. Next time I call, I will make sure to tell them that I do not want him or his company to tow my car. I had to push my car up the street to my house. Total jerk, spend your money elsewhere.
Very kind, very helpful, affordable tow, all around great service wouldn’t go anywhere else. Other places quoting me 290 and they did my tow for $120!!! Love this place
I'm kind of upset because while they did get there (a little late albeit), they seemed like they were trying to go really fast and skipped some steps in the process. They only strapped 1 tire, so it slid around a little bit on the way over, and then they did not use the winch to lower the vehicle back down, which meant the full force of the vehicle with 30 degree incline was squarely on the poor thing's parking cogs/pawl. He said the emergency brake was also on, but that e brake doesn't connect to anything because I had to remove it myself a couple years back. He said he's been doing it for years, but didn't understand why I was upset about putting all that force on the poor pawl. Like these things do fail. Yes, this is abuse. Please do not abuse my vehicle. Take your time, strap up at least two tires so it won't slip and slide all over the bed, and please for the love of god do not risk stripping out those cogs, just chill, and just use the winch right there. It's okay if that takes a couple extra minutes. I'm trusting you to not abuse my vehicle's transmission. Please don't.
they did an outstanding job towing my boyfriends truck that got stuck in a ditch. they also came on time. super grateful that we came across them on google! would definitely recommend to anyone in the delaware area.
Took exceptional care of my lowered vehicle, picking it up and dropping it off in a challenging location. The team had plenty of tools to do the job right, safely, and efficiently. Highly recommend to anyone that needs to get a car towed of high value/great importance!
Zee towing is a service provider for USAA roadside. My husband was on his way to work, pulled into a gas station and the Axel snapped on my mustang. Because I was out of town with our other vehicle he had to leave it there until I got home 6+ hours later. This company traveled almost an hour , was polite and explained the risk of further damage before attempting to load it (I already knew there was a high chance of more damage because of how the wheel was sitting and how long to the ground it was.) He managed to get it loaded and dropped off to our house with no further damage.
A classic story of a bad alternator. Car dies, call for a tow, quick answer with a reasonable 30 minute wait, fast load and unload, and tap to pay. A helping hand in a stressful situation!
Picked up the phone after a few rings. Gave me a 20 min estimate was there in half the time. Even got a Courtesy call to make sure my car was picked up. Will be using Zees Company if I ever need a tow again
Their service is 5 stars. He came to my home and picked up my car in a matter of minutes. He’s very professional and took real good care of my car. I will definitely be using their service again. They Rock!
My lowered Audi TT broke a strut and I needed a tow. I called a service company I have used for over 20 years and was let down by no one contacting me for over 2 hours. I decided to take a chance on Zee's. I was told that someone would be there in about 20 to 15 minutes. I was happy when they were correct in there estimate. The driver was very nice and I want say that they are worth calling. Great job!! Thank you.
My 2020 Silverado had a problem and after a couple of attempts to get it running I was getting it towed to the dealership. Zee Towing arrived ahead of schedule for the tow and investigated the issue and got it running so I didn't need the tow. Very considerate, polite, and professional. I will definitely use them again! Thank you Zee Towing!
My Pick up truck turn off on me right outside of my sons school at 8:40 am I had to be get back home for work I called other towing companies and they were all unavailable the next available was at 3pm I personally thought it was insane. I Called Zee Towing they answered immediately; I sent them my location said they would be there in 30 minutes THEY DID! I was so impressed of how FAST & EASY they made my morning after a scare of not knowing what to do. They also gave me a ride back home thank god for them. These guys were very RESPECTFUL, POLITE and AFFORDABLE !!! I saved their number just in case I ever need them or anyone I know. Recommend them 100%. THANK YOU GUYS!!!
Special shout out to Mohammed who towed my car with a flat tire from the I95 in DE into West Chester, PA. Very professional and courteous. Made this horrific experience more pleasant because of his kindness and compassion.
Broke down in Newark on a back road. The guys from Zees towing were there in a few minutes. Called 4 other towing companies, no one available. Zees guys were friendly and courteous and drove me home on a terrible foggy night. Outstanding service. Highly recommend these guys!
This tow company is a service provider for Allstate. That being said, this company never showed up to tow my vehicle. I was left on 95S for over 3 hours waiting on their arrival. I called and they gave me false ETAs when in fact they cancelled my tow without my knowledge. Please use any other towing company than this one. They don't even deserve one star.
Husband broke down on the side of the Highway. I called to see if they were available to tow from Delaware to Pennsylvania and he was. He gave me the fees for towing. And he even called back to see if I got ahold of my husband to see if we still needed a tow. This gentleman was there with in 15 minutes to pick up Husband and his work van. I recommend this company even be in Pa. Thank you for your service.
244 E Cleveland Ave, Newark, DEAuto parts store
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