NAPA Auto Parts - Newark in
Newark (DE)

The team at this location consistently goes the extra mile to make me successful. Much appreciated.

If you have Jeep , this place is for you. Good priced parts

Love the convenience of this being on Cleveland Ave. The guys in there are always helpful and know more than most mechanics.

Great staff here! They have years of automotive parts experience and will always help you out. We use them as our business parts supplier and are always satisfied. This store has been in business for many years ( my Dad also used them) and the staff is why!

Every time I go to the store they are very helpful and knowledgeable and if they don't have it they will get it

I always get great service with Wade and Mark.

I went this afternoon for help on replacing a windshield wiper that broke off. Both employees I spoke to were very thorough, thoughtful and helpful. They helped me install it and even helped clear off the ice around the existing wipers. I will definitely be using them again!

I'm always a bit hesitant when going into auto parts stores but the employees were very helpful and kind. Very friendly environment, they helped me figure out what product to get for my car and even helped me install it. Very kind and genuine employees.

Overall Napa was a pleasant experience. What made it the most enjoyable was the service we got from Marquis. He was very friendly and eager to help us with the best deal. Definitely will be coming here over advanced auto or auto zone from now on!

This is the most helpful auto parts store in the area. Employees are very knowledgeable and friendly! Been coming here for a while and they're always great!

Ordered online, got a discount code, picked up part! Simple and saved some $$$

Mark was especially helpful finding some hard to find parts and getting them from another store the same day. Exceptional service!!!! Thanks Mark!!!

As close to the auto parts store of my youth as I've found anywhere. Counter staff are very knowledgeable and helpful. Huge in stock inventory. Trophy level service

Ordered & paid for parts online. Go to the store & they don’t have all the parts. I realize there maybe a shortage of parts, but this is an inventory problem. Waste of time & definitely won’t be back!

Always my first choice when need a part. Always helpful when I have questions. Only go to other parts stores if they have oil or antifreeze on sale.

I dealt with a gentleman named Mike from your store! He was kind, patient and amazing with his knowledge of my truck and just trying to give me accurate information all the way around! Thank you sir!

Excellent staff and very professional. Always supportive and ready to help get the exact parts we need and fast. Very happy customer who appreciate family type service. Special thanks to Wayne and Marquis for their help, we got all the parts for my 2001 Sequoia and 1964 T-Bird. The store is well stocked and also helped us to order online.

Staff is still very helpful, they have gone above and beyond numerous times to find the right part. My absolute first stop to get auto parts

Small store catering to the surrounding dealer's. Not retail focused. I ordered seals online and picked them up easy as pie.

Great 1st experience everything possible known to man went wrong until I walked into this dealership and left the next day smooth ride thank you very much

I was looking for a specific tool, that store was sold out, but after searching, he told me which store did have it, he called ahead and had it waiting for me, outstanding service.

Nice shop. Owners are humble and helpful. Bought a battery recently. Will surely consider it again for all my auto parts needs.

I been along time customer of autozone this passed summer I needed a part this store had so went in picked it up they were completely rude then turns out for what ever reason I can only use OEM so went to Kia got part I come back to return it and same women Karen still rude as all . I will never ever shop this store again!

After going to 3 other stores and asking what I guess was a complicated question (to the employees at those stores) my final stop was at NAPA and the question was no longer complicated. NAPA had the solution and part that I needed. Now I know what store to go to first next time.

Very good customer service from a knowledgeable staff. The customer accessible product area is not as large as in other automotive parts stores. But, all of the basic items that a DIYer would need are up front. There is a ton of more technical parts behind the counter for the person who knows what they are doing. I'm resuming doing as many routine tasks as possible myself, plus as much of the "lighter duty" tasks that I can handle (e.g., suspension and brakes). I shop online for the parts I need - first at a manufacturer's web page, then on the NAPA web page - and pick them up in the store if they are in stock. The most important thing is that I have a lot of confidence in the parts that NAPA sells. Plus, discounts and flash sales are available online. (I have saved more money on my online orders through NAPA's flash sales than through my AAA discount, which is probably better to use impromptu in the store.)

Great customer service, Took the time to search thoroughly and made sure I ordered the right part. Ordered my part on Saturday and I had it by Tuesday morning, Goodbye auto zone.

Very helpful and friendly. I came in with a list of stock numbers and the man at the counter looked them all up one by one, and then helped me carry them all to my car.