Advance Auto Parts in
Manchester Township (CT)

Always get my parts here. Always have them in stock or order the next day.

Worst customer service ever ,clearly sale is not a priority, often none at the counters .

Purchased a $280 battery for my 2012 Volvo XC70 in part due to the convenience and free installation offer, only to waste an hour of my time and return the battery because the crew’s memory saver was broken and they did not have a replacement part. The Vernon location also does not have a memory saver, so my next best option was the Windsor location, which is about 22 minute drive away. Two stars because the tech was a nice guy and they tried to fix their memory saver, only to get a replacement fuse stuck inside it ??‍♂️ They are offering a service that they cannot provide.

Oh my god the manager Celeste is a wonderful and amazing person she is so sweet and kind and today I met Kara she is so sweet and amazing also

The manager was super helpful to find me the part I needed. I was looking for M-16 bolt and he was kind enough to tell me the part number and where it is available so I went to Bloomfield store and got that part. Thank you very much.

This is my local go-to store for anything automotive, including speacial orders.

Had a great experience here, Nate was extremely helpful!

Not very helpful with warranty parts. I was basically told “no”. Went to another location and got it taken care of no hassle right after leaving this location.

Very helpful staff, with a positive attitude.

They are friendly and knowledgeable of vehicle parts. They also had the parts that I was looking for. I will definitely refer others to go to Advance Auto Parts for their vehicle needs

I'll never shop here again gave me wrong parts

Andy is a stellar employee he helped me out more than anyone ever has at any auto parts store and now I will always stick with Advance Auto, doing my brakes and rotors right after leaving this review! Thanks again and I will always be back

My experience has always been great since they opened last year! My most recent visit was last week when I purchased a battery from Adam. Adam was extremely informative, and attention to detail. After I was told it needed professional installation, I found out that the battery currently in my vehicle was less than 2 years old which means it was under warranty! They not only replaced existing battery, but at little to no charge saving over $250! Chris who installed my battery was very personable, professionally, and made it obvious he was there for the customer, not the paycheck! Thank you, and you will be my go to store! See you soon for more parts!

Most of the customer service representatives/ Sales associates need to reassess their priorities when working. Customers were forced to wait, including myself, while many carried on with their non work related conversations. Thanks to Scott, I was finally able to get my needs addressed. Thanks Scott!

Stay away from Advance Auto bought 2 HID lights $75 ea they are no longer working hasn't even been a year and they have a 1 year warranty and they wouldn't honor warranty. Go to Autozone they always honor warranties and better customer service.

Anthony is awesome and goes way above expectations! Sine give this man a raise!!!

Right when I entered the store I was immediately greeted by a very knowledgeable charismatic employee named Anthony.I needed to replace all four of my break pads and rotors. Before going to the store I used Advance Auto online website to pick out and price the parts that I needed. Anthony made me feel completely comfortable that I had everything I needed to get the job done. Also , he took the time to make double check my parts to make sure everything was correct. I would highly recommend this location to anyone for any of there auto needs. I know I definitely will be back!

We were driving fro MA to CT and our alternator went bad. We got off the highway and found the most helpful staff. Several of the staff helped us out and were great. I want to call out Anthony Graham who was so helpful during a time of great stress. Thank you advanced auto parts! M

Very good guy was very helpful with what I needed. Ellie should be in Management

Great price on battery. Put it in car. Fast easy employee helpful and nice

Ely over at Advanced Auto was courteous, Friendly and really helpful. New place, didn't know they were there and he mentioned they've been at this location since June Personality goes along way. Came out and put wipers on the card in no time

Gage @ Advance Auto store #7261 on Slater St. Manchester, CT is extremely helpful, friendly, and professional. I had a frustrating experience at a different store out of state. Gage was so helpful took care of my return. He is very personable with a great attitude!! I hope to see him as a manager in the future! THANKS GAGE!! Bought parts online for pick up @ Advance on Essex St. in Salem, MA - I didn’t realize, until mechanic had old parts off, that whoever picked the order, picked wrong part #’s I went back to that store & the guy said he couldn’t do a return because it’s an online order, and part #’s didn’t match receipt- even though it was their error. I had him exchange for the parts I actually ordered, and left.

I went to this today great store very professional people especially Elias he did excellent service he have a lot of knowledge from now my favorite store.

I came in to get a part but was very confused what I needed…I spoke to a guy name Eli and he got exactly the part I needed!! Very professional and amazing customer service will be coming back to get my 10 off on my next purchase!! Thnx Eli

Stopped by early on a Saturday morning for windshield wipers. Luis was eager to locate the correct size and even put them on for me in the rain. I recommend this store highly.

Went in to return a battery purchased from another Advance auto parts store, I didn’t know I was supposed to go to that store. The person that took care of me named Eli was so very helpful, he called the other store and got the receipt number etc.. went above and beyond to get my new battery! Great customer service! And such a nice environment and clean store! Definitely going back for new purchases there! Thx Eli!

Great store. Lots of parts!