This rating is based on customer reviews, inventory size, pricing, and service quality
Based on recent feedback, Junk Cars Alabama in Birmingham, AL is highly rated (94/100). Customers praise professional service, courteous staff, quick online process, on-time drivers with payment at pickup, and offers that are fair or better than competitors. Communication and follow-through stand out, even when a tow truck issue required rescheduling. Complaints are infrequent but include a changed quote and a driver arriving without calling ahead. Pricing is generally viewed as fair. Reviews focus on car buying; inventory, yard organization, and parts availability aren’t clear.
I had a great experience. The customer service was very professional and courteous. The process was quick and easy online. I recommend this business. You will not be disappointed.
They showed up on time with check in hand before my car was loaded up. Definitely a bittersweet moment, taught my baby girl how to drive in this car. Great to work with..
Renee did a great job. Went to the top to get more money for me, made sure everyone was on time and followed up to make sure everything went smoothly. ?
I was looking to sell my junk car. It still works it just needed alot of work done to it. My brother discovered Junk Cars. I spoke with Connor a few times and he made the whole process as easy as it can be. Made a better offer than a few places did. We scheduled a pickup for a time frame and everything went off without a hitch. I would definitely recommend you guys.
We did have a little trouble first pick up but everyone was very professional and next date guy was actually early. Price was fair car wasn’t in best condition and check cleared same day so if your worried about these guys don’t. Life happens and we find out just how good and professional companies are when things don’t according to plan. Issue was the tow truck broke down and they tried everything to keep the original date just didn’t happen. They never stopped contacting me and keeping me up and during process they stayed very reachable we had to wait three weeks for a replacement title. They showed nothing but patience with me. Again I will definitely use these guys in the future and recommend them to all my friends.
James picked up my car and completed the process for the sale. He did an excellent job. He was friendly, helpful and professional. I felt very comfortable satisfied with the complete transaction.
Quoted me a price and didn’t deliver to the first quote. Then sent another low offer and we finally agreed to somewhere in middle. Was told a certain day and time when vehicle would be picked up, driver didn’t call as was told before coming he just showed up
Well, ive got to admit, i thought it was a scam, but i was wrong. I had made call after call to scrap yards and junk yards, and these guys paid almost 200$ more and even took care of the towing . Bravo guys
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