Had an aftermarket spoiler added to my car, and Alabama Auto Top did a great job with fast and accurate service. Definitely would recommend to friends and family!
This place is amazing and I would highly recommend it to anyone having sun roof issues. We got an insane price at a dealership and Dave great took care of us and had it handled quickly. I would give them ten stars if I could.
I have recently started relying on reviews on businesses. I will be honest, I read some of these reviews and I was torn as to whether I should do business with them. I went ahead and brought my car in to Dave (the owner) because he had been highly recommended by a friend. It was the best decision I’ve made. Dave asked me to leave my car with him and give him 24 hours and he would call me. That same day he called me. The timing was off with my convertible because of something I had accidentally done to it.I felt that he charged me a fair price for the repair ( I really thought it was going to be far more). Dave was very kind and personable and I absolutely would use him again!! Thanks Dave!!
I would give them more stars if there was an option to do so. Everything about Alabama Auto Top is first class. The headliner in my 2008 Volvo C70 had fallen down and they were able to fix it saving me $900 verses buying a new one. It was completed in less than 24 hours too! Dave and Andrea couldn't have more professional and friendly.
Went to get my sunroof repaired. The man stated they couldn't find the parts to fix it. But, they could wrap it and guarantee no water leakage.
They did a horrible job for $165. Didn't even try to remove the air bubbles.
Try them at your own risk but, I will NOT refer my enemies to them.
Although he was nice, I am accustomed to ethical shops calling their customer, explaining the problem and the price and allowing the customer decide if they want to continue to have them fix it. I was not given that choice. He called said it was fixed and with no parts needed, only a programming issue it was over $350. I get that I need to pay for labor but that is excessive! I was referred to them but I will definitely let my referral know to inform people of their standard practice.
I had a great experience with this business. My convertible top was 18 years old and had begun to leak. I dropped my car off on Monday and picked it up with a brand new top on Thursday. Everyone I interacted with was friendly. I was also charged the price I was initially quoted.
Amazing burrito! Just what I needed. The regular was so full, it popped open. Can’t imagine how big a large would be! Clean place, very friendly staff, little patio outside.
I got my headliner replaced for my convertible top last month. Originally, I was advised I would receive a receipt for parts. Upon picking up my vehicle, I requested receipts to ensure I was not being overcharged. I was told I could not receive the receipt or see the prices of my parts but instead to call the company myself. A piece needed for the top was not ready when my car was ready for pickup, so inconveniently, I had to return to get additional piece attached. I looked into my console because I saw a broken piece and took the vehicle back up to Alabama Autotop. Dave said “he may have broken the piece because it’s not much room in your car to work with.. he could’ve leaned down on it while pressing on the top” however “I wasn’t informed about it so there’s nothing I can do about it”. Unacceptable and shows very low integrity.
I’m not satisfied with the work Alabama top did on my vehicle. They replace the sunshade in my 2015 Nissan Marano. before I took my SUV to Alabama tops I didn’t hear any wind from the top of my vehicle. When I receive my SUV back driving home I heard the wind coming from the top on my sunroof. I talk to them on three different occasions and they would not do anything to fix the problem. I offered to pay for whatever the problem was and they wouldn’t do anything. Very unhappy will not recommend them to anybody.
Took the Mercedes’ all to them for a estimate was quoted a price to fix my roof they said it was ready and when I picked it up paid them 2500 dollars he said they didn’t have the capability to fix the electrical and it was just my problem no warranty no help whatsoever highly recommended you look elsewhere top still does not work. Let’s the windows down and my roof liner is trashed from dirty fingers all over it
Would not recommend this company to anyone.
To make a long story short... they lied to my insurance company saying I signed a work order so when I confronted them, they gave me the runaround and eventually let the truth out that they installed my new sunroof without my permission. A direct quote from them: "insurance normally folds at the last minute and pays for it" that they apparently felt like justified making my life hell for a week and half. Listen to these reviews that are saying this company is a scam-- they are only out for money.
Replaced convertible top. Quoted a price over the phone.Based on this quite, they were to fix a problem with the automatic top and install a new canvas top. They took longer than they had promised and I did not complain, but when they did say they were finished, they told me they didn't have time to fix the automatic top because they were " covered up", and it would be months before they could get around to it. I asked what the charge would be without that work being done, and he quoted the original price. His price was Completely out of line if I was only getting a new top. He refused to make an adjustment and even refused to take my check when I came to pay them.
In our original conversation, I told him First that I needed the automatic top mechanism fixed and he said they could do that, only then did I begin to tell him that I wanted the top replaced with new canvas. He then gave me a price of 2200.00.
A brand new canvas top can be bought for $ 800.00, and installation is typically no more than 800-1000. A complete rebuild of the entire hydraulic top system is less than 800. The hydraulic company that quoted that said that the chance that the Entire system needed repair was next to impossible.
I I spoke to my attorney prior to picking the car up. His opinion was that I should politely discuss this and ask for an adjustment and to have a 3rd party present when I went.
I did this, but the man was very rude and said he did not care and I would not get any adjustment unless I took him to court. After I left, I found reviews for this company that sounded just like my experience with them. I just wish I had looked them up before I went, but had been told that they did the hydraulic work that was needed. The mechanic who recommended them apologized when he found out about this and said he will never send a customer there again.
I don't live in Birmingham, and would have to travel to pursue this in court, which is the only reason I didn't
take this to small claims court.
Got heated leather installed in my 4Runner here. Was reasonably priced and took less than a full day. Great experience! I’ve had these seats now for a year and can say they’ve held up well!
Called when my sunroof stoped working. Told them the problem and what my truck was. They knew on the phone what the problem was and the cost. Had the truck back in less than 24hours! Great experience and the parts they used are factory parts, so they came with a warranty.
Would definitely use again!
Owner has no customer service skills he has attitude I was not completely told how the roof of my car would look once the work was completed. They over charge and you can’t talk to them about work once complete they are right and no changing it. I will not take my car here if I ever need any kind of work on my car. I had to take to have tail light repaired after having a gasket put on around my tail light. Poor service. The guys that work there are nice but owner leaves a lot to be desired.
My mother took her car in for a leak from a sunroof. Had pine straw and debris in the seal. Said they put it in the "rain room" for testing...I think not! We got it back and after the first rain, it was still leaking. Made an appointment to take it back today and they said they could not take because it was after 12 on a Monday . To bring it in next Monday. I had my mom take pictures and video of the water pouring in and she opened the sunroof and it was still full of debris. She had not opened it until today. Had they fixed/cleaned it the first time, they would not be receiving this low rating. All we wanted was it to be fixed,,,be HONEST Auto Top! YOU DID NOT FIX IT !
Fraudulent business... I'm out $1500 for leather seats I purchased. I see a lot of there reviews are the quality or work or product but I'm here to tell you if they think they can screw you they just won't do the work. Don't pay then until you have inspected there work. They constantly play the blame game and put out off on other salesmen. I even tried to get them to give me the leather and me have someone else that is qualified to install it. The original salesman Jeff I think pocketed the money and never placed the order. And now he doesn't even work there anymore that's what I'm told anyways.
Please trust me and just go somewhere else. I will keep trying until this business is closed
I spoke with the owner's son, Dave. Was extremely rude. Told me to bring the vehicle in on Wednesday for repair and a quote. When I arrived I was immediately told it would be next week before they could start. Then gave me a repair cost of $750 before even looking at the vehicle. Extremely rude interaction. I will not be back. Much different experience than what I had there two years prior.
FRAUDULENT BUSINESS ALERT!!!!!!!!!! David lies every other word I was told a Premium top($600) was being put on my car and later found out they switch that to the $100 CHEAP EBAY the place is located in Birmingham since August I even open a case with the Better Business Bureau( THEY ARE NO HELP Smitherman) they already have my money!!!!AND THEY DID NOT HONOR THEIR WARRANTY$$$$2700 THEY TOOK FROM ME WHEN WILL IT STOP let me introduce myself I'm a Professional Service Technician, Ford certified
Reliable, reasonable, and remarkable! My aftermarket sunroof (added in Kansas) blew off. Dave received my call, recommended a time to come in for an estimate, then order the parts and had me out the door in the same day. The estimate was spot on and the results were way better than I expected. Literally, better than new in every way. I'll be going back for convertible top and headliner repair on my other vehicles as a result. HIGHLY RECOMMEND!
I had a large pop-up sunroof installed on my van. The process was easy and painless. The guy at the front desk was very friendly and helpful. He quoted the price accurately and ordered the sunroof in from ATL over the weekend. I brought it in on a weekday afternoon and they had it ready for me after lunch the next day. I have had it for over 2 months now. No leaks, no show of wear on the gasket, open and closes with ease. Completely satisfied with my experience here!
I am posting this for my husband, as it was his car that needed the drivers seat repaired. This is one of the worst experiences I've ever had. I was charged 3 times more than another company quoted.The other company was to replace only 1 panel. I decided to go with Ala. Auto top because Dave told me, to do the job right they would have to take off 3 panels of the drivers seat, to correct the problem. I picked my Camaro up, as soon as I got home I realized the snap that was replaced did not work. The panel that had the worn spot, which they had replaced, wasn't pulled tight & felt lumpy. Dave then informed me they only replaced one panel. I paid
for three panels to be replaced. I feel like I have been taken advantage of, or ripped off is a better word, for how I feel. Dave did take care of the problem on my second trip. He still didn't give me back any money for not replacing the other panels. I will tell everyone , who will listen, to not trust
this co. As they will lie to you & do not do quality work.
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