What clients say about Flatoff's Gold Key Motors in Stevens Point (WI)
Went there to get a vehicle and I’m not sure how this gentleman gets good reviews from anyone but probably his friends. Very charming at first and then when I mentioned the rust after the test drive that fully offended him. He told me I could go spend 70k on a brand new vehicle if I don’t want rust in Wisconsin. Fair enough, but I’m also not going to spend 12k on a vehicle I could stick my finger through. He got lippy of course when my husband had stepped away to use the bathroom. We will gladly take our business elsewhere.
Tried getting a vehicle from this guy. Didn’t work out. Approval was easy but getting the vehicle was not. Screwed us around for 3 days trying to get the vehicle after being approved for it then call today rudely rushing us to get the vehicle with no more than 30 minutes to actually look at the vehicle or do a test drive. Wouldn’t recommend
Kevin worked patiently with us, walked us through the process, allowed the time to research the vehicle and although no vehicle was purchased, Kevin has earned a customer when the time is right!!! Gold Key is a stand up place with the best Flag display in Stevens Point!!!
Helped my son purchase his car here today. The owner was super friendly and easy to work with. Car was a competitive price and fair. Would come back here again to purchase another vehicle.
DO NOT BUY A CAR FROM THEM!!! I brought a car here 2 months ago and it’s having transmission problems. Before I got the car the guy told me that if it has any problems I could call him and take it to his shop, but when I called him he put up a fit and told me that it’s a used car and there’s nothing he can do. SAVE YOUR MONEY and go somewhere else. I’m also going to press legal actions against this dealer.
Kevin is amazing. Customer Service was Incredible. Two weeks into our purchase the radio fritzed on our new car. Kevin did not blink an eye. He had it in fixed and taken care of without a glitch! We did not have to pay a dime. Keep it LOCAL folks. Gold Key, Flatoff Motors is a class act. Honest, Trustworthy and Quality! Thank you Kevin!
Went there to buy a van before the 5pm posted close time and the guy was gone. Got there earlier the next day and the guy was gone (around 430). Went there on Monday after the weekend because I was working and the car I wanted was gone! Pretty frustrating.
Thank you for helping me out, Kevin! Great experience and great vehicle! Love to help oit the community and shopping local. My first dealership purchase was as smooth as butter! Thanks again!
I have bought 2 vehicles from Kevin that were at a great price and I had no problems with them . 1 of the was a Dodge caravan and the other was a impala. Thank you Kevin
Painless car purchasing experience. A repeat auto purchaser here and Kevin went above and beyond to help me with finding another vehicle after I totaled mine from hitting a deer. Thank you, Kevin, for helping out!
Was searching for a new car last year. Was nervous since it was my first "dealership" purchase. Kevin was amazing. Helped me understand everything and explained things I was unsure about. Definitely going back when the time comes. I recommend Goldkey to anyone who is looking for a great car at an affordable price.
Best dealer in central Wisconsin! This dealer knows how to treat people and he knows that in a smaller community, like Stevens Point, reputation is everything. Keep up the great work Kevin. Shop LOCAL!
Dad loved his truck. He loved cruising the countryside and taking in all the wildlife and scenic views. He enjoyed watching his grand-kids’ sports games while sitting in his truck. He gave his grand-daughter a ride to her first date in his truck. He was not in any pain when in the comfort of his truck. Most of all, he loved traveling in his truck with his beloved wife by his side.
We knew the day we said good-bye to his truck would be a very hard day.
Thank you to Kevin Flatoff with Gold Key Motors for making the process smooth, easing the pain and treating us like family on this difficult day. You are a true professional and we give you an A+ for customer service, knowledge, integrity, empathy, humor (when we needed it most), and most of all, we know that dad’s truck will go to a lucky new driver that enters your lot.
Kevin was awesome to work with. Went above and beyond to make sure I was happy and worry free about my purchase. I cant thank gold key motors enough for my new car
Beyond Happy! Sent my elderly mom to Kevin at Gold Key to look at a 2017 Chevy Malibu..This was my mom's first time buying a car on her own. Not only did Kevin make the entire proccess simple and comortable, but his pricing was also lower than any one else. Highly recommend
Bought a van from them last fall. 5 months later the transmission went out. No warning. When we purchased the van he said "I give a 30 day warranty, BUT if a motor or trans or something big like that goes out within the 1st year, I will help out." I called to find out how much his word meant and never got a return call. To this day. That was almost 6 months ago. In my opinion he is the stereotypical used car salesman. Talked a huge game but when it came down to it, doesn't stand behind his word. I will never refer nor buy anything from them again.
I have bought cars from Kevin in the past and about to buy another one from him. I will continue my service with this dealership to their loyalty to their customers! Kevin always backs his vehicles up within reason and is always fair on price and really all around great person to buy a car from! Thanks for all you do Kevin! 😃😃😃😃😃
Bought a lemon from this place for $7000, every two weeks I had to pay $100 to $500 out of pocket to keep my car RUNNING. I quit after spending $2000 in all hoping that each fix was the last. I was screwed over completely. Now I have to eat all that money I spent for a car that doesn't work at all.
Kevin runs a very clean and friendly dealership. He is very easy and honest to work with. I will come back when I need another car. Also great to deal with a fellow veteran. You can deal with Kevin with confidence!
Just purchased our 5th car from Kevin and couldn't be happier. Honest, fair prices and the local personal touch that means the mist to us. Keep up the good work Kevin. Thank you. Craig & Karlene Giese
We we're looking for a specific car with low mileage. Kevin went out of his way to find it for us and gave us a great deal! He helped us find a great deal on financing to keep our payments low. This is the second car we have bought from Kevin. Each has been a great deal and been exactly what we wanted. He understood our budget and helped us find the best car that we could afford. So happy to find a dealer we can trust.
I was able to get a car in looked at, test drove, closed on price and all of the closing paperwork in under 4 hours. Kevin was honest about pricing and realistic about the products that he has. He has good cars for the best prices in town and is the best kind of salesman: honest. It is in your best interest to check out his lot before going anywhere else if you are looking for a good vehicle.
I purchased a Silver 2012 Ford Fusion SEL from Kevin several months ago. I wanted to give the vehicle some time to acclimate to my general driving style, see if it would survive to the first oil change and long trip before sharing my general experience.
A major thing to note about the cars on the lot. All of those that I noticed had alloy rims, leather interior, and many had the amenities like sunroofs and heated seats (although I admit I never really looked close).
The deal I received on the car was fantastic. Another dealer wanted $3000 more for a 2010, with no alloy rims, no heated seats, etc.
About the DEALER:
Kevin not only gave me a good deal, but worked within the limits that I had with me. He will wiggle a bit if it is required, and some of that may also have something to do with having a car on his lot for a while.
The car had an airbag issue when I was on the test drive. While I was getting the money from the bank he had his guy take care of it. A week later it was back. He gave me all of the info he could give about it, and how they fixed it. Though it did take me a couple weeks to get to it, it did turn out to be exactly what he said it was. The connector under the seat was the culprit, and a bit of di-electric grease solved the problem. Airbag light has been off since, and have not had any further issues.
About the CAR.
Never driven a Ford. Though my Grandfather is rolling is his grave, I have to say I like it quite a lot. Coming from a Buick, this thing handles like a sports car. Found myself on a country road in between a bunch of Rally Racers, and rather than having these high powered cars riding my bumper for miles, I put the pedal down and ran with them. They might have had their egos bruised by the older bald guy in a 4-banger medium sedan keeping with them and hugging corners as tightly and efficiently as they were. It was fun. 5/7 would Kinda-Rally again.
The good: The car has experienced zero major or moderate issues.
The car has run like a champ. Ran 12 hours from Wisconsin to Kansas, and although the A/C had a bit more trouble keeping up with the heat down further south, it managed.
The car has averaged 30.8mpg, which is likely almost three times the average from my last vehicle (2004 Buick Rainier).
The bad: Many trivial or "ok sure I'll get to it eventually" issues.
Big scratch on the hood, which probably had more to do with the drop in selling price.
The driver's side door handle is broken and must be locked manually (will not lock from keyfob). It may only need slight disassembly and reassembly.
Driver's side heated seat is non-functional. The heating pad needs replaced, which requires removing the seat from the car.
The strip on the top of the windshield is missing.
The driver's side door controls have a short, sometimes the automatic window down works, sometimes it doesn't.
The idler pulley chirps on cold start
Strange unknown gargling noise on cold starts (have yet to figure out what it is).
Those are all things I can fix myself for cheap most likely.
Would I buy another car from Kevin? Yes.
Do I recommend him? Yes. Behold, an actually honest used car salesman.
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