This rating is based on customer reviews, inventory size, pricing, and service quality
In Fairfax, VA, Olympus Imported Auto Parts earns a strong 92/100. Reviews highlight exceptional staff professionalism, patience, and above-and-beyond help; returns were smooth and a battery warranty was honored. Pricing is often seen as reasonable, and customers report OEM options plus routine‑maintenance parts for both import and domestic vehicles, usually in stock or ready next day. Weak spots: one oil‑weight mix‑up (resolved) and a complaint about battery warranty guidance without a receipt. Reviews don’t cover yard layout or wait times; overall customer service trends clearly positive.
I haven't reviewed in years, but this brought back from retirement. I had to buy a replacement car battery and this store was conveniently nearby. The person behind the desk was not only extremely patient and helpful but also even went the extra mile to tell me about using anti-corrosion material to keep my battery from corroding early in the future. The price was also very reasonable given I was in a crunch and needed a new battery ASAP. Will be back again.
Kamal was incredible and went above and beyond my expectations. His efforts are the only reason my wife is getting her car back from the repair shop this afternoon.
I am impressed and grateful. I will always check with Olympus first before going anywhere else!
I went to advanced auto parts because I was having trouble starting my truck. They tested my batteries and told me they needed to be replaced. Since I had Interstate batteries with a 6 year guarantee they recommended I go to Olympus as they carried Interstate batteries. Once there I told the guy up front what was going on he told me that since i didn't have a reciept to either buy new batteries or try and add water to them. I was not satisfied with the answer I got so I called the distributor in chantilly. They asked me for a code on the batteries and told me while they were out of the free replacement period I could get them prorated all within a few minutes. I would not shop at Olympus as they do not respect the customer. Both advance and Interstate batteries were superb and I hope others will not be satisfied with poor customer service.
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