This rating is based on customer reviews, inventory size, pricing, and service quality
Roadrunner Recycling in San Marcos, TX earns a solid 87/100. Reviews largely praise friendly, professional staff (Josh, Dave, Willis, Mo), fair or top‑dollar payouts for junk cars/scrap, helpful guidance to the right parts, and quick, same‑day help on hard‑to‑find items. Pricing is often reasonable, though a few cite slow callbacks and a used part priced higher than new. Complaints note rudeness/unprofessional encounters, one serious claim about a bad vehicle sale, and a separate contract billing dispute. Inventory seems good; yard organization is seldom mentioned, but most say parts were easy to locate.
What clients say about Roadrunner Recycling in San Marcos (TX)
I own a business and when I first started with road runner I thought they were great.
Business was good and got another dumpster added. Then I paid for an extra pick up because of an event we had. They charged me multiple times 900 plus dollars each time for excessive garbage. Even though the day before I had asked for an extra pickup which they charged me for as well. No way possible we filled two dumpsters during the day when we are open for business in the evening without you doing the extra pickup.
I will let everyone in business I know not to use this company. Looking for another company if anyone else is reading this.
Second or third time coming here over the last decade. Owner is very nice. Brought in a pretty small load this time getting rid of some junk left over from a vehicle we sold. Paid out a fair amount
The owner claims to be the only son is rude no customer service skills seems like a know it all kind of guy who was probably bullied as a kid and tries to be tough
These guy’s get it done! I needed some help with my son’s car and they took care of business. They waited for me to get them the title of the car (which took 1 month) and handled every aspect of our transaction like true professionals. I would recommend Roadrunner 10 out of 10 times!!!
My business decided to use Road Runner service and have finally ended our three year contract with them. I do not recommend this company to anybody. They reduced our days of service without notice but continued to bill us for service days we did not receive. When my company brought it to their attention, they offered only a fraction of the credit and still want us to pay our last invoice and removal fee. They are also supposed to save you money, but I was offered a cheaper rate direct from the trash company than what Road Runner has been charging us.
Excellent service! Willis picked up a scrap car for me and gave a fair reasonable price. He was a gentleman and ensured a win win situation for us both. I would come back here again anytime.
I am very pleased with my experience here and dealing with Willis. He was honest, helpful and more than fair. I got the impression I could trust him from the first phone call I had with him and I was right. He went above and beyond, even compensating me more money than we agreed upon after the wrecking company charged me more than they should've, bc Willis knew the dollar amount I was trying to get from my truck. Who on earth does that these days other than a fair and honest man? Nobody!!!
Love these guys, I've been a regular here for years. Small family business, the owners are there every single day and everyone on staff is knowledgeable and eager to help. Thanks everyone!!
I spoke with Willis of Roadrunner Recycling, he made the process of selling my junk car smooth and easy. Highly recommend to give your business to this local shop!
The owner Willis is very nice and his son Josh is to, they are very fair and honest what they pay you for anything that you want 2 sell. It doesn't matter if it's copper cans,brass whatever, they also sell some parts for vehicles, it depends on what you want and inventory, they are the only people I will ever deal with when it comes 2 selling scrap metal.
I just called and asked if they bought car parts, even though they didn't the man on the phone took the time to help me figure out what I should do. So impressed with their customer service.
Never tried to sell them anything but i give them one star for trying to buy from them. perhaps thats not roadrunners bag. But ive never been to a recyclers that wouldnt sell you scrap at scrap prices. Like i said maybe they just buy junk and like to sell it on in bulk but i will never go back and try to do business with them again. Kinda aggravating to because the yard is a pickers/welders gold mine.
1702 S I-35 South Frontage Rd, San Marcos, TXTowing service
Website
