This rating is based on customer reviews, inventory size, pricing, and service quality
In Chattanooga, TN, City of Chattanooga Recycle Center earns an overall 82/100: reviews skew positive for its easy access, well-organized, clearly labeled bins, and staff who help unload and accept a wide range of materials (even Styrofoam in orange bags). However, customer service is inconsistent—many note friendly, efficient help, while several report a rude older attendant, early turn-aways before posted closing, and occasional abrasive remarks. Hours impressions conflict (some say it stays open late). Pricing and wait times aren’t discussed. Sample size may be limited.
Address:
3202 Kellys Ferry Rd, Chattanooga, TN, United States
Love the location and the bins are labeled well, and a great selection of bins. Danny is hardworking, friendly, and helpful, and keeps thing neat and orderly.
Glad it's here, but like a couple others have mentioned, a very rude and grumpy old man works there. I cringe when I pull in and see his red Nissan pickup truck parked. I called him out on his rudeness and gave it right back to him the other day and he proceeded to take a picture of my license plate. He needs to retire if he can't handle working with the public.
Glad it’s here and gives us the opportunity to recycle rather than trash everything, BUT there is an older gentleman (as of 7/18/2021) who needs some training in customer service. No need to be rudely sarcastic about anything. There are ways to speak to someone coming through and explain what you need to and doing so rudely, with spite, is not the way.
Actually closes 20-15 minutes early and will yell sexist comments at you if you arrive within that window. I’ve watched him turn patrons away prior to the scheduled closing time. Not sure what his deal is...always seems to the there, drives the red truck
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