This rating is based on customer reviews, inventory size, pricing, and service quality
Recent feedback on Doug Yates Towing & Recovery in Chattanooga, TN is largely positive: quick dispatches, helpful, knowledgeable drivers, and fair pricing (even welding praised), with capability from light to heavy tows. Customers note respectful communication, clear answers, and getting back on the road fast. However, there’s a serious complaint about unprofessional behavior, so service may vary. Little to no data on inventory, yard organization, or parts availability. Overall: 89/100 for fast, professional service, with occasional customer-service concerns.
What clients say about Doug Yates Towing & Recovery in Chattanooga (TN)
I was extremely disappointed by my experience with this company the other day. Mr Quinn’s lack of empathy and his disturbingly crass tone made my towing experience worst. Needing to be towed is already an upsetting experience, please address his lack of professionalism. I also noticed your company erased my last post. If this is erased, I’ll post it again. I was inconvenienced to have to look for another towing company because of his rudeness, so I will double down on my review.
Great service. Got me out of a bind, back on the road quick, and for a great price. The weld they did on my trailer was way better than the factory welds. I highly recommend these guys!
Fast and friendly service. The service technician was extremely polite, knowledgeable, and confident. Best I have ever seen. I highly recommend using these guys.
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