Ulster Rv LLC in
East Kingston (NY)

The furnace in my 2023 Thor Resonate died. Don came out right way, diagnosed it quickly and ordered parts. As soon as the part came in, Don came out and installed it. He was great to work with and I will be keeping his number for any other issues that may arise.

Our rv furnace kept cutting out...not reliable and the unit was a brand new rv...2025! Husband who is very mechanically inclined and is our mr. fix it...tried MANY things, repeatedly. Switching out parts, sail switch, board. He could not get it to work (worked when we did walk thru and shortly when we got it home). Out of desperation we called Ulster rv. He spent considerable time (like two hours running through everything). In the end it was the thermostat (a replacement which we had but had not installed because husband was just DONE with it). A job well done. Thank you. Heading west shortly WITH a working heater.

I was visiting the area from out of state and needed a part for my RV. Ulster RV Service was very helpful and made sure I purchased the correct part for my heater. They even offered to help me over the phone if I had difficulty during the part installation. It is a pleasure doing business with them and I highly recommend Ulster RV Service.

Don was an excellent RV Mechanic. Responded extremely quickly and found a phantom electrical problem that stopped both 12v and 110 service. Thanks Don!

Fantastic! Very responsive, Don was able to fix an issue I was having, saving me a lot of money. He made certain I understood what his recommendations were, and did this in a friendly way. Highly recommend.

As full-timers, we simply cannot bring our RV in for service to a dealership. Over the years, we've used several different mobile RV service businesses all over the country and none have exceeded our expectations the way Ulster did. Don, the owner, is exceptionally efficient at diagnosing and correcting problems at a rapid fire pace. We found his scheduler to be compassionate to our need to get back on the road in less than one week. In just 2 visits; the first to diagnose our problems and order parts, the second to install the parts; he and his team fixed over 20 individual issues we were having in under 5 hours. This level of excellence is priceless! My husband and I highly recommend Ulster RV for all of your RV servicing needs.

I am in the business. They not only were above and beyond my exceptions. They made me feel like I was the most important customer They gave my family the ability to visit family in Vermont and see the eclipse. Thank You Craig

This company has stood by me from the beginning to the end. Don is one of the most kind and honest person that I’ve had the pleasure working with. He stuck by me through the bad times of dealing with my issue. He gave me guidance and advice to carry on. Hats off to Ulster RV Service.

Great guy!!! Fixed skylight on my camper and came out right away! Great price! I will be using him again.

Amazing service! Our family was traveling through the New Paltz, NY area on I-87 when our tire came off, shearing the bolts from the drum. We called two other RV repair centers who were unable to help, before finding Ulster RV Services. He provided information about the area and then responded to a parking lot where we had been towed. He had all the necessary parts and did the install in 30 minutes and in the rain! He went above and beyond. It is always a tricky situation breaking down or needing maintenance in an unfamiliar place, so we are extremely grateful for his awesome service!

Don replaced the lift system in my pop up camper. He was extremely knowledgeable about the system & camper in general. He did great work, was very responsive in communications, and did the job for a reasonable price. Will absolutely be going back for any future maintenance & repairs needed. I highly recommend using Ulster RV Service.

I drove into Kingston, hit a curb and blew two tires on my trailer on a Friday night. I was on the side of the road and unfamiliar with the area. I called and Don came right out and worked to find tires for me. It was not easy. He made sure I was set and safe. I cannot recommend this service highly enough.

On October 18th ulster rv came out to my camper to give me an estimate for damages done to my camper. The gentleman was extremely friendly and stated he would e -mail the estimate to me asap. October 27th, I messaged him just asking if he was able to complete the estimate. Got no answer. Today is November 7th, still no estimate and not even a response saying he wasn’t going to do it. We ended up going to jp rv in Walden!

Was having an issue with my slide out. Turned out it was a very small issue with one of my slide out wires not being connected to my motor. It was great though because I called him yesterday and he was able to come out the next day. Nobody else that I had been calling was able to come out in any foreseeable future. Nor did CW have any openings until the end of October despite having an extended warranty and Good Sam. The guy that owns this business actually used to work for CW so any maintenance problems that you you have he most likely will be able to fix as long as it doesn't require anyting to go into a shop for it. Reasonable price as well for hourly mobile service call of $125 an hour.