18 yr old Chrysler that needed overdue exhaust work. Under deadline for inspection, car needed for work. Bill & crew "did the damn thing" quickly, economically and got inspection sticker done in a day. Equal parts impressed & grateful. Would recommend to you
If I could give more than 5 stars, I absolutely would! This is hands down the best service I’ve ever received. I was nervous going to a tire shop, having heard so many stories about places that try to sell you a new tire even when a simple puncture repair would do.
But Bill completely changed that experience for me. He found the puncture in my tire, repaired it & worked on small rectifications, and didn’t even charge me! He was honest, professional, and genuinely helpful. It’s rare to find such trustworthy service these days, and I’m beyond grateful. I highly recommend this place — especially if you want peace of mind that you're not being taken advantage of.
My car broke down and I had it towed to the shop. The next morning, Bill quickly diagnosed the issue, it was just the key fob battery! I brought my spare key, and the car started right up. No upselling, just honest service. I haven’t seen this kind of integrity in years. Highly recommend and will be coming back!
I have been a customer of bills for over ten years I am so grateful for the service that they provide I know it’s a honest job and fair price Bill the owner is a true professional and a gentleman he and the staff always go above and beyond, not just to me but any customer that walks in the door thank you for all you work
Great and fast service! They helped me with a last minute appointment when I was out of town and my alternator blew during rush hour. Same day I was in and out. Thank you so much! 👍
Bill is a great guy. Salt the earth. If you want an honest, reliable mechanic that you can trust Bill is your guy. I would give him 10 stars if I could but Google only lets me give him 5.
Bill is the best . I have been going to him for years now and he is the only person I trust with my car . Him and his team are excellent, efficient, and nice . I highly recommend him.
My first time going to Bill's. Great service, saved me money by having his guy that's great with rewiring (valuable skill!) repair instead of expensive replacement. Dropped my car off after hours Thursday PM, had it back before noon Friday! Great job, thank you, Bill's Auto Services!
I have been taking my cars to Bill’s for years and I will never go elsewhere. I know I can count on them when I’m in a pinch. I recommend them to many friends & extended family. They are honest, genuine, and trustworthy.
If I could give Bill's 6 stars, I would! Him and his team do great work. He's one of those rare honest mechanics that you travel out of state to see if needed. I wouldn't bring my Volvo anywhere else.
USES NAPA AUTO PARTS BILL KEEPS YOUR CAR RUNNING STRONG. GREAT RATES FRIENDLY SERVICE. IN AND OUT FAST CARES SOOOO MUCH ABOUT HIS CUSTOMER FIRST APPROACH. I HAVE BERN USING BILL FOR YEARS..
This was my first time at Bill's Auto Services. My vehicle was leaking transmission fluid and I expected it to be much worse than it was. They fixed the leaks, changed the fluid and even did the inspection sticker as it was about to expire. Couldn't be happier.
Bill's is THE BEST! I have been taking my car here as long as I can remember (I was actually really sad to miss Bill's when my car was new and the dealership provided free maintenance for 2-years). I highly recommend this business because of the owners and staff. They are friendly, honest, and trustworthy. A great all around business!
They’re amazing here. Always take good care of me and my wife’s cars and it’s always cheaper than I expect. Last time I was in they even let me know my inspection was about to be up and did the inspection while fixing my car.
Billy is awesome! He is honest, charges a great price, and gets the job done right and in a timely manner. I won’t take my car anywhere else. Choose these guys and you won’t regret it. I’ve had issues that no one else has been able to fix and Billy figures it out immediately. They know their stuff!
I love Bill's Auto! I have used many mechanics in my 20 years in Boston and this one is hands down the best value and service. Bill goes above and beyond with his team to help you out and is one of the most honest mechanics I know. I don't really want to be giving away this secret!!!!
The gentleman that took care of my son's car was outstanding. He fixed his car quickly so he could venture back home to PA. I appreciate all you did for him and I! Very grateful! Jess
Bill's is the best auto repair shop in the area. Been going there now for many years and they are honest and very reasonable. Billy Jr. knows his stuff and always does the job as explained. It's a family business and I use them for every repair. I highly recommend them if you need anything. Right there on Winn Street in Woburn right by the center. Thanks for a job well done!
I'm not one to leave reviews often but felt compelled to do so after another awesome experience at Bill's. I've been twice for two separate repairs and both times were painless. They turn cars around quickly, do quality work, it's a fair price and you're treated well. There aren't too many businesses anymore with an authentic "mom and pop" feel but this one has it, and I hope that never changes. Thanks guys!
Go only if you don't mind rude owner's dad on the phone.
I had been searching for a trustworthy mechanic for my cars, and was pretty happy with 2 previous experiences here. Both times, I felt like I was slightly upcharged, but was still reasonable so I didn't complain.
So, today I called to get a quote for two issues on my oldest of three cars, and was surprised by a really rude tone from Bill Sr. In fact, he hung up on me the first time before even letting me describe both issues, then hung up on me the second time after I called back and tried to figure out what the process would be for me to bring my car in and if I could get a quote. He stated that it was $50 to just bring it in and have them look at it, and snickered when I told him it was a Saab. I was hoping to talk to Bill Jr, since apparently Bill Jr. is the owner now and Bill Sr. calls himself just 'the phone guy'. I asked for Bill Jr. to call me back, and again, before letting me finish my sentence, he hung up on me again.
About an hour later, Bill Sr. calls back again and says I need to bring the car in and pay $50 for him to look at it. By this time, I had called another shop and they told me to bring it in for a free check, so I told Bill Sr. I'm not going to pay $50, and he hangs up on me again.
I've lived in the area for 20 years and was desperately hoping for a mechanic that I could depend on, after another shop that I went to for years in Billerica started to get shady on me. That hope was dashed by Bill Sr.'s rudeness. I thought this was the shop for me, but now my search continues.
Completely surprised by this and disappointed that basically they are turning away customers due to this attitude.
I own a construction company locally we own 7 trucks and we take every vehicle to bills no matter if it's an oil change fixing a light or a larger issue the customer service and the quality of their work is top notch family run business that has been around for years I wouldn't trust my vehicles with anybody else
I am a small business owner in the area. We have 7 vehicles and we ONLY trust Bill's to do all of our repairs on our company and personal vehicles. Bill and his staff are great and more than reasonable.
No matter how far you are!! You must go & service your car in Bill’s Auto. You may wonder why I say this?! I went there to check my car before buying it & Bill Junior knew that it might be one time dealing with me as I traveled from another state. But he diagnosed & analyzed the car so cordially; it seemed that it was his CAR!! What he did?? He did everything: He a) drove the car, b) checked the engine, transmission & other staffs mechanically & digitally, c) lifted the car & checked the exhaust, shock observer, strut, d) EVEN he opened tires to check the break pads & rotor; All he did only for $50 which was demanded by others for $90-$110. I know Toyota very well & the way he checked the car that gave me a BIG confidence to buy the car…
You owe my deal Bill Junior, I love to see your smiling face again.
A Hidden Gem In Auto Repair.
I must of drove by Bill's Auto Shop about 100 times before I finally went for service there. It's not much too look at, since the garage they work out of looks like its been there since the stone age.
Bill has always given me a fair price and a fair timeline on service to my car. He even has given me informed recommendations on future repairs (and was dead on) instead of just trying to run-up the cost like most mechanics do.
My last experience was the best. I had a hole in my exhaust and it was making all sorts of noise. I walk in, tell Bill my problem, and he immediately throws me the keys to a loaner car (I think it was a 93 Toyota with 900k miles on it, purred like a kitten) and told me to be back that evening. You don't find mechanics like Bill's too often anymore, and that's why I'm glad to do business with him.
Top notch service at a very reasonable price. I was very happy with the quoted price...delivered on time at price quoted. This is a "dad & son" shop that does great work at a great price. Not a high end showroom here...just a basic garage with great service at great price. My experience was very, very positive and I will return!
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