What clients say about Mike's Diesel Services in Elktonia (MD)
I went for an oil change based on Google reviews and although I had my filters with me, I told them I only wanted oil and labor. Two of the filters weren't changed because they were already in good condition. I told them to change one because it was faulty and I would pay for it. They put in any synthetic oil without asking me. I objected and had them refilled, but of course they didn't have any other oil on hand so they put this one in. They went to get the oil I wanted, but they put in a new synthetic one, but again an unknown oil. They had neither oil nor filters, so they went back to get another one, and then it came back a gallon short. The oil changer said I could fill it up on the way, I refused, and they went back to get oil again, and then they wanted me to pay for all of it. They told me they wouldn't give me a price upfront. I can't ask you which oil, you have to tell me. Even though I've told every mechanic I've visited before that you should ask what you want and start with that. They charged me for 2 hours for an oil change. It's not professional at all. Poor workmanship and service. Don't be fooled by the reviews, don't waste your time and money.
Love this guys working on my truck. They took an hour to replace an injector on my N14 Cummings. They very nice and hardworking people who waste no time. Unlike other shops who will milk the clock to charge for unnecessary hours. Atimes it's like they take advantage of the situation and have your truck sitting in the shop whiles you not making money.
My rollback tow truck couldn’t start , took it to Mike to get it repaired. Mike himself worked on my truck for numerous hours doing many different diagnostics trying to figure the problem. After finding the issue he fixed it quickly . He has been very patient , kind , attentive, and very knowledgeable about his work. His price is beyond reasonable, he saved me lots of money . He treated me like family. His customer service is the best I’ve ever seen. Infact everyone at their establishment is beyond kind and respectful. I will recommend Mike’s diesel any time ! Check him out. Thanks a million Mike 😊
Had an injector cup go bad pulled in their first thing Monday morning they jumped on it right away extremely good prices nice guys know exactly what they're doing.
I don't leave reviews that often but they definitely deserve a good one
Great bunch of guys here. They got my truck in immediately and started working on it. They do excellent work and I highly recommend them if you need a good tractor trailer shop.
I have only had my own truck for a couple of years now. But when it comes to repairs I sometimes wish I was a company man again. But inevitably repairs do need to be taken care of and fast because a truck not rolling can become a liability fast. Mike’s has done a few majors jobs on my truck and they are the best by far with the quality of the work as well as the price. As long as I have a say so in where my trucks gets work done to it, it will always be done at Mike’s Diesel. Thanks to Chuck and the whole shop.
My brother Bruce went in we had a diesel leak coming from the top case fuel pump cover they could have told us we needed a new cover but instead fixed the problem Mike’s son and mechanic Johnny took out a bolt and put a special liquid on it to seal it so far so good would like to thank them for a quick service and honesty and integrity. Will recommend to anybody been doing this 42 years. Thank you Mike for being real means a lot.❤️🙏💪🏻🇺🇸🇺🇸🇺🇸🇺🇸🇺🇸🇺🇸
If your broke down this is call you need to make .. mike is great guy went out of his way to help me true professional and great person...not many left like him.. thanks again mike...
Michael, thanks for your help! It was really nice to communicate with you!
The driver accidentally put DEF in the gas tank and these guys pumped it out, checked the truck and it's fine, the driver keeps rolling. Thanks again!
Usually a good experience until this time took my truck there was going into limp mode. Replaced some parts was told to pick up to test drive still went into limp mode. Brought the truck back could not figure out what was going on they demanded I pick the truck up. Paid $800 in still got the same problem. Driver window got broken cat hair all in my truck. Stay away from this place.
Mike worked on our 2016 Volvo truck his after-hours, to help us fast. He did a great job, and even welded a part that wasn't available from the dealership, to put us back on the road ASAP. We confirm high quality of his job and very high professional and human qualities. Also the price was very reasonable, no extra charges. We highly recommend them to anyone.
This team is very friendly and knowledge to all mechanical repairs to your Needs. Been going here for years and they are your resource for service and repair.
I had a semi in for repair for a coolant line that they replaced my driver made it 3 hours and the line exploded had to call road service to repair the line cost me $475 to replace a line they put on and they refused to work with me at all on a refund for either the work they did or split the cost of the road service repair I would not recommend going here if you are a otr driver they do not back their work I wish I could give them zero stars
Michael is one hell of a man and a rare human being these days. When the flatbed tow truck I drive went into limp mode in town on my way back to Jersey I called several places looking for a tow but struck out time after time. We called Mike's and he told us to bring it on by. By the time we got there it was LATE. Michael gave it his all and reprogrammed our computer which isn't something just anybody can do on our model. My coworker and I were able to drive back to Jersey with a better running truck than we came down with. Absolutely unbeatable service and a truly genuine guy at that. I would recommend this man to anybody looking for a diesel tech that knows what they're going. You guys are awesome, we give a huge thanks from the guys here at Tripoli towing for getting us home to our families!!!!
I would put 6 stars!!!!!))) Mike and his dad will do everything they can to help you out!!! Great service! Nice people!! Friendly and professional!! Definitely would be back!!!!!!!
For simple jobs I'd have no problem taking my truck here again. My issue required certified Caterpillar services. However only 3 stars because Chuck is a little gruff in his manners but overall I would use them again.
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