What clients say about Crouse Auto Body, Inc. in Elktonia (MD)
I brought my car in; they performed an exceptional job with a high level of professionalism. They demonstrated dedication and completed the repairs on time.
I had major damage along the entire passenger side of my car and brought it to Crouse Auto for repairs. The shop handled everything from start to finish, including working directly with my insurance company, which made the process so much less stressful. I just picked up the car today and the repairs and paint work were flawless. You honestly can’t tell the car had damage. Professional, efficient and top quality work. I highly recommend them for any collision repairs!
I highly recommend Crouse
Auto Body.From the first time I walk in the door.I recieved a pleasant greeting.Everyone was very pleasant and professional.They did an excellent job on my wife's mercedes.Wonderful experience from start to finish
They came and got my car, they kept me informed as to what was going on with my car, I would definitely use them again if need and would definitely recommend them.
I had some body work done on my Mitsubishi this week, a dent and scratches removed from the back. Crouse did a wonderful job and it looks great. And, they finished it faster than I expected! I recommend them to anyone who needs body work done on their vehicle.
I took my grandson’s 2004 Ford Expedition here after he hit a deer. They were extremely friendly and easy to work with and went above and beyond with the repairs. The quality of the work was excellent and the end results were amazing!
I took my vehicle in for a stage 3 clutch and flywheel replacement. Travis was able to give me a reasonable estimate for the labor as I was providing the after-market parts. Throughout the process, Travis was very responsive and patient with answering my questions. I ended up needing additional work that was unforeseen, but the new estimate was still reasonable. He communicated with me throughout the entire process. Travis even had my vehicle nice and shiny when I picked it up! I'm very pleased with both the customer service provided and work that was completed. I highly recommend giving them a try!
Excellent shop! Travis and his team do top notch work! They do not cut corners. Communication is great throughout the process as well. Highly recommend for all your automotive needs!
Have to shout out these guys. I needed dent repair done on my truck. When I called they informed me that they don’t do paintless dent repair, but if my dents were fixable they knew a great guy. They facilitated the whole service in their shop. I will be coming back next time I need work done. Thank you guys.
We highly recommend Crouse for all of your body work needs. We have sent multiple vehicles to them for repairs. They have knocked them all out of the park and when finished, you couldn’t even tell the car was damaged.
There is no other place to get your auto body work done in the area. They have always been courteous and quick. They also take care of insurance issues for you. I appreciate everything they do and would never hesitate to recommend them. Travis has always been very helpful!
The team at Crouse Auto Body, Inc. are incredibly knowledgeable and honest, always explaining the problem clearly and providing fair pricing for repairs; they went above and beyond to ensure my car was fixed properly and I felt completely comfortable with the whole process.
Highly recommend Crouse Auto Body, Inc! After hitting a wild turkey, my car was in rough shape, but their team made it look brand new again. They were incredibly professional, provided excellent service, and answered all my questions throughout the process. Couldn’t be happier with the results—thank you!
These guys are awesome. They fixed the problem with my door quickly without charging me. Now my driver's side door opens perfectly. God bless the people at Crouse Auto Body.
This is at least the third time I've taken a car of mine to Crouse.
I do a lot of driving so mathematically I'm going to get into more fender benders than I like. My 2011 Lincoln Town Car was rear ended recently. Crouse installed a new bumper and painted it.
They took only two days for the repair and it looks like new. As always, I am very impressed. Thanks Crouse Auto Body!
I recently had my car serviced at Crouse Auto Body, Inc., and I am beyond impressed with the exceptional customer service I received. From the moment I walked in, the team made me feel welcomed and ensured that all my questions were answered.
A special mention goes to the extremely friendly receptionist named Bree, who was an absolute delight. From the start, Bree greeted me with a warm smile and made me feel comfortable throughout the entire experience. She was attentive, kept me updated, and handled everything with the utmost professionalism. Her positive attitude and helpfulness made a significant difference during what could have been a stressful situation.
In addition to the outstanding service and friendly staff, I was incredibly impressed by how quickly the repairs were completed. Crouse Auto Body provided incredibly fast service without compromising on quality. I was back on the road in no time, and my car looked as good as new. I highly recommend Crouse Auto Body, Inc. for anyone looking for top-notch service, a great team, and quick turnaround times!
Everyone was very professional. The work was amazing! My 2024 Wrangler looks like it came off the show room floor! Only thing I suggest is if you have State Farm insurance may consider using another auto body company
Been going to Crouse for years for all of our vehicles for general service as well as collision repairs. Excellent, speedy and professional service every time! Great staff that is aways patient, accommodating and available to answer any questions I have, and they work very well with all insurance companies.
Family oriented business that treats customers just like a family member. Excellent quality work no matter what your vehicle needs are. Highly recommend the pros at Crouse. The shop contains many years of experience and friendly staff that go the extra mile every time!
Crouse Auto Body did a professional job and made our car look new again. Travis and the team made us feel at home and completed the job quickly. Highly recommend Crouse Auto Body to everyone needing body work.
Quick service 👍🏼 car looks great 👍🏼 paint matched perfectly on my 2016 Honda 👍🏼 worked with my insurance company to get my claim processed quickly without hassle 👍🏼 Thank you Travis and everyone at Crouse Auto Body for the excellent job on these repairs!!
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I can't speak highly enough about Crouse Auto Collision Repair! When I was unfortunate enough to be involved in a hit-and-run incident in a parking lot, they came to my rescue and made the entire process a breeze.
From the moment I stepped into their shop, the team at Crouse Auto took charge of everything. They handled all the necessary paperwork, coordinated the car rental on my behalf, and got to work repairing the damage. Their professionalism and efficiency truly impressed me.
Not only did Crouse Auto take care of the paperwork and logistics, but they also did an outstanding job repairing my vehicle. The results were nothing short of amazing! The damage was completely restored, and my car looks as good as new. Their attention to detail and craftsmanship are truly commendable.
I highly recommend Crouse Auto Collision Repair to anyone in need of exceptional collision repair services. They go above and beyond to ensure customer satisfaction, and their expertise is second to none. The entire experience, from start to finish, was seamless and stress-free.
Thank you, Crouse Auto, for your exceptional service, professionalism, and for making a difficult situation so much easier to handle. You have earned my trust and loyalty as a customer, and I will gladly recommend your services to family, friends, and anyone in need of top-notch collision repair.
Keep up the fantastic work!
Had a bit of paint peeling on the bumper of my truck. Stopped in and talked to Travis. He checked it out and gave me a good estimate. Had me scheduled within days. They painted and blended the bumper. Did a great, professional job and matched the grey color exactly. They also replaced an emblem on the tailgate. Very happy with their work and will use them again for future paint jobs.
My H3 was covered with specs of yellow road paint. It was literally all over my truck. Crouse brother's worked on my truck & got almost all of it off. There were a few places where it just wouldn't come off. I was so happy with the outcome it was 95% better than it was! They were wonderful and so courteous and professional from the service desk to the garage. I 100% recommend them and will definitely go back.
My car went off the side of the road the tow driver Pete lied about accident cleanup fees, fees to clean the tow truck bed my bill was $900. I spoke to a supervisor Travis and showed him video evidence the bill is fabricated and those fees shouldn't be associated for a tow. The supervisor told me " that's how our drivers get paid"
-I showed proof by several videos
-Abuse of power by a tow company
I took my son’s car to Cruise Auto Body to have a back bumper repaired after getting estimates from other businesses in the area. Not only was the price better, the work was completed more quickly than initially quoted. Everywhere else told me it was a 3 day job, but Crouse said I could pick it up the next day. Everyone was helpful and professional. All around it was a great experience. Thank you!
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