This rating is based on customer reviews, inventory size, pricing, and service quality
Based on the latest reviews, Paul's Auto Yard in North Terre Haute, IN earns 94/100. Sentiment is strongly positive: customers praise a friendly, knowledgeable team (often remembered by name), quick help pulling parts, and low prices on parts and used tires, with many noting top scrap payouts. Inventory is broad for a pick-a-part yard, generally organized in rows, and there's no entrance fee. Common complaints are limited: some vehicles are picked over, occasional waits (~15 min) or a defective tire, and one downgraded scrap price. Overall, standout customer service and value.
As an electrician and contractor, I end up with a lot of scrap metals from my jobs, and Paul's has always given me top dollar. Until today that is. Today they arbitrarily decided to only pay the #2 price, instead of the bare bright price I've always gotten. Needless to say, I was not happy about it. I guess it's time to shop around for a better price again.
Paul’s Auto Yard is freaking awesome! I’ve been utilizing their wonderful service for sometime now. Each and every staff member that I’ve encountered is nothing but respectful and supportive no matter a person’s knowledge or ability. I’ve also been witness to staff doing everything in their power to ensure customer satisfaction while running a business for a profit. They ensure the safety and security of each, and every person that enters their yard. And no, they’re not uptight about it like some other competitors. Come check them out hell of nothing else. Have a scavenger hunt.
A friend and I were able to pull all my parts off cars and they all worked ! Very friendly staff and clean office for it being a junk yard ! Was very pleased with the buisness they did with me !
The lady was nice upfront but one of the guys was lazy and didnt wanna unload my scrap so I had to wait for another operator for 15 mins or so while he finished loading up anothr customer.
Melanie goes above and beyond every time we go in there, she knows everyone of us by name, including our dog. She’s very knowledgeable. I’ll put in the work to find what you need.
Always so kind and nice every time I walk in, not very many pick a part junkyards left anymore so I'm lucky to have one nearby. A wonderful place indeed.
My niece needed 4 tires after buying a used car and we were referred by a family friend! They were reliable, quick and Erica is very knowledgeable about any questions you have to ask. Swing by and check it out!
They have great service and the cheapest parts around town. Their worker Erica is a great worker and will point you in the right direction of where you need to go. 10/10 will always go to Paul’s.
They aways pay top dollar and they are very friendly. Their part prices are affordable. They answered any question that I've ever asked and didn't mind taken time to get the right answer that was needed. Thankyou. For your kindness
I'll give them 4 stars, but they really deserve a 3.5! And that is because when I went there to get the tire that was already pulled off of a car apparently the tire that was pulled off of the car had a hole in it so the gentleman that was getting the tire ended up having to pull the whole new entire tire off of a different vehicle! The bad thing is is I had a funeral That was supposed to be at notice I said supposed to be at! So that's where the big issue lies but other than that they done a great job with well I guess having the parts there that was it! Because they do have cheap parts and I'm thankful that I had a buddy that was able to get the parts and repair my car quickly even though I can't drive it!
The team here went above and beyond to help us find a mirror for our vehicle. They even went to the trouble of looking through there vehicles that are not in inventory yet, not that they had to or even be expected to but it was greatly appreciated because they found what I needed and for a great price. They have lots in inventory at girst i thought it was going to be confusing to find what you need but everything was pretty organized into rows and lots. Alot is picked through but like i said they do what they can. Ill definitely be back looking for other parts. Thanks again
I've been coming here the past couple years with the new management team that took over. I was a bit reluctant at first because I knew the previous people running it. I will say at first we had our differences but I kept coming back a bit more as time passed and I got to know the team better. I want to express how much I appreciate the management staff for the extra miles he went for me the other day. It was closing time and I had brought in a piece of metal. Weighed it on the big scale and to be honest it's embarrassing but I thought the piece weighed much more than it did in reality because it was a "bleep" to load in the truck. So I went back in the office and asked the ladies if there was any way they could reweigh that piece in the building on the other scale. She pointed me in the direction of the manager. I asked him and without hesitation and a smile on his face "rare" he jumped in a piece of equipment and headed to the pile to grab it. Long story short it was after closing time by then and should have been locked up but he came back to the office with the print out from the other scale which was within 20 lb difference from the first weight. I thanked him and went on my way so they could go home. I definitely recommend this place for scrap or parts. Just keep your receipts because he is a stickler for the rules and policies?? the whole team there is great.
My husband went here today and was very impressed with how this business is run. He was able to find the part he needed to fix my Toyota Highlander drivers door - an electrical part. They were helpful and informative. Price was great. He says he now knows where he'll head when he needs auto parts.
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