Holy Moly!! Best customer service ever. I called Mike, he picked up on the first ring and was happy to help me. It took no time at all for him to tow my car. I was home watching TV in less than an hour!
Hey there must say Mike and the guys there are amazing!! I own a small shop in central Kentucky was in the way down to biketoberfest truck and trailer broke down close by called them was there in 20 minutes!! Got truck and trailer back to there shop they jumped in my truck soon as it unloaded to try and get me back on the road! Even offered a truck to pull my trailer on to Daytona we hung around an hour unfortunately was little more then a sensor on my truck so he let me park my trailer in his impound yard and we unloaded bikes and rode on down to our condo! Mike kept in touch while we where down there and even offered his tools help and shop if I wanted to repair it over the weekend so on Sunday I took the advantage and went up to his place and repaired the truck he even jumped in and helped loaned me any tool I needed! Truck fired up ran great he even wants far as reaching out to make sure we made it home! Was a great group of guys show them respect and they definitely will show you the same wished we lived closer he does some amazing builds on older cars and great machine work on blocks and cylinder heads cranks and what not and I could definitely use him around home for that kind of work hopefully we meet again just not under same deal that I’m broke down lol I will definitely try and stop by when I’m the area to see what he has going on on old school builds thanks again guys I really appreciate what you all did!!
Mike is an amazing guy and was able to come out to me late at night! His prices were fair and he is a great person to chat with! I plan on getting work done on my car at his garage and always using him in the future!
10 outta 10, I called and within 30mins we had our receipt in hand. Big C was professional and friendly, toddler loved the big red truck, and I was sent confirmation truck was delivered with picture.
I want to thank Ocala Towing and roadside Service for the help today,you save my spring brake vacation,we had a flat tire in ocala and we call
Them at 9:00 pm and the guy came quick and his services was exceptional,he went above and beyon bec the tire was useless.Thanks again you save my vacation.If you are in Ocala and need any repair call him or if your are passing by Ocala and something happen to your car don’t hesitate to call him.The best service and super professional.Again thanks and I owe you that I can continue with my trip for the vacation.
I am so grateful for the incredible service we received from Ocala Towing & Roadside Service. Our family was broke down for 5 hours off of exit 341 Ocala, FL and needed a vehicle towed onto a trailer. Mike arrived quickly, handled everything with such professionalism, and did it all in a very kind and efficient manner. He made a stressful situation much easier to deal with. Highly recommend this company for anyone that needs fast response and excellent service. Thank you again for going above and beyond! - Courtney H.
I would not recommend this company.
Update: This company failed to follow protocol when unloading my over heated pick up truck to the mechanic. We said DO NOT START THE ENGINE! Their guy parked the tow truck, jumped my truck and started the truck. It blew a piston through the engine and totaled my truck! We have video footage of this and our roadside assistance claim.shows they are 100% liable. We unfortunately can not get compensated because this company.was UNINSURED when they damaged my vehicle. Only option is to sue a company that doesn't carry insurance. Do Not Use this company if you care about your vehicle.
***My husband and I have both called multiple times, but no one has attempted to call us back.***
My wife and I were returning home from vacation on a Sunday when our vehicle stalled on the highway. Mike responded within the hour and towed us back to his full service shop where he proceeded to diagnose our issue. The problem was not going to get fixed as parts needed to be ordered.
Mike was kind enough to lend us a vehicle to take home which was 2 hours away.
I can't thank Ocala Towing enough for their generosity and service getting us back up and running in a timely manner.
If you are in need of a full service repair shop, then Ocala Towing is the one to call. They do not have a limit as to how far they will come to get your vehicle
Today i was stranded with a flat tire and my kids in the car and Elvis from Ocala Towing saved our day. He put on my spare tire and showed me the issue and advised me on how to drive on a spare. Thank you so much Elvis
Quite Possibly the Best Service on the Planet, I called, within 5 Minutes Mike was at My truck,Within 20 minutes I was back on the Road...and this was late Sunday afternoon....Thanks Mike and co..
I got into an accident and called several tow companies all that had 2-3 hour waits or that I needed to leave a voicemail for. I called Ocala Towing and they were friendly in my time of stress and were there quickly even after I think I gave them the wrong address. Thank you for your professionalism and kindness!!
We broke down in Ocala with a wheel problem and after AAA tried to send us another horrible towing company who didn’t respond at all - we insisted on Ocala Towing and Roadside Service. Jason answered the call right away. He finished a job he was doing, stayed in touch with us, and towed us to the dealership in Homosassa. He was awesome! Highly recommend this company.
Very professional and made it to me quick and was very careful loading and unloading my vehicle! Would recommend and I’ll definitely be using in the future!
Compliments to Joe. Who had a bunch of calls between my initial call to AAA and the time he was able to get to me. Very professional and epitome of a dedicated employee! ? Thank you!
I called this towing company and they were at my service in 10 minutes. Very fast,
professional service. Would highly recommend them for a your auto/towing needs.
2157 NE Jacksonville Rd, Ocala, FLTowing service
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