Sunshine in
Camp Ocala (FL)

I'm sorry I did business with this company. My golf cart goes in for maintenance once a year and it is 2 years old. After 2 years it continues to make squeaking noises. I called William, the owner, yesterday and what a jerk. He would not let me complete my sentences and did not hear my concerns. He was fresh, condescending, dismissive, and his customer service skills suck. He appears to be a sweet older vet but boy did I get a taste of another side of William yesterday. He told me that this is what happens to golf carts after 2 years and what do I expect. I shared my concern about the sqeaking in June when it went in for maintenance. To me this is an ongoing issue and did not get fixed properly to begin with. My golf cart should not fall apart or sqeak after only 2 years. The conversation was not pleasant nor helpful. I'm sorry I did business with him in the first place. I definitely would not recommend Sunshine State Golf Carts. They are nice until they get your business and money. Then things change. Shame on me for making a bad choice and falling for William's nice demeanor in the beginning.

Had a problem with my golf cart. I contacted Sunshine State Golf Cart, they promptly picked up the cart on Monday and returned it Wednesday. Very pleased with the speed and efficiency. I highly recommend there services.

We had such a great experience with this company, even thought we found it on FB market place, the dealership stood behind it's carts and made us feel good that we purchased a good cart. Shawn & Ryan were great to deal with.

Great, fast and professional service. Always a pleasure to do business with. Would recommend for any individuals looking to purchase or service a golf cart. Reasonably priced, great service for OTOW residents and surrounding areas.

Friendly staff and super quick service. Got our golf cart all fixed up and ready to go!!

Great Place to purchase a Golf Cart as William and Ryan stick to their word and take care of the customer. As William said if the customer is not happy he is not either! So please as for Ryan Orr and or William for any help! Christopher Dehn

I would be very leary of Sunshine State Golf Carts Ocala. This establishment took advantage of a disabled elderly person!

Walked in wasn't sure really what to get, I knew I wanted something lol ron jumped up at the chance to help me and was able to get me out of there with a new golf cart that fits my family's needs and didn't break the bank! Thanks ron!!!!

Ron is fantastic. Just purchased a 2025 ActivEV Pulse 4 seater. Im so excited about the 10 year lithium battery warranty! What a steal! Made the process so easy from start to finish.

Such a great experience! Ryan the manager is amazing. Definitely made the whole experience wonderful. Great staff. Great prices. Definitely recommend!

These guys know their stuff and are always willing to help with my current golf cart. Will come to them when ready for a new one for sure.

Sunshine State Golf Cars Ocala will be my go-to place from here on out. This group is very knowledgeable, honest and patient and will answer all of your questions and help you make the right choice for you and your budget. I wish I could give more stars. I have dealt with them in the past and decided to go with them again because they are always helpful with the repairs and maintenance of my golf cart and I knew they wouldn't let me down.

paid way too much for a routine golf cart maintenance service. Three weeks later my cart just stopped running. Naturally, it was after dark and in a remote location. Turns out the spark plug had come out the socket! The threads on it were somewhat worn, and it was definitely not a new plug. I cannot recommend using Sunshine State Golf Carts. His prices are too high and the quality of work is suspect.

Great people and great experience. We bought our golf cart from them last year and this year it was time for an annual service. They took it in and did the service and they found out all of the bushings in the back and under the middle of the golf cart were all crushed and that is the reason why the golf cart was making so much noise and rattling around. They repaired it and brought it back home today and it is like a completely different cart. We are so happy and we really appreciate their efforts in our behalf.

This review is months overdue, this company replaced my golf cart batteries, at the end of the warranty one battery failed. They agreed to replace the battery at a prorated amount but failed to tell me that replacing one battery can caused the charging to fail, which happened within 2 weeks the cart stop holding a charge. Also, the new battery installed was not the same battery previously installed. I have spoken with two other cart dealers in Ocala, and they both confirmed this is the reason my cart want hold a charge. Due to my frustration and the loss of 1300.00, I couldn't deal with Sunshine. With that being said being friendly & honest is two different things. It is my obligation to inform buyers of deception experienced with business!

"A follow Up - We scheduled delivery of our cart on January 21st & Ben arrived right on time to deliver our new Star cart, and we couldn’t have been more excited to start using it. He was not only punctual but also incredibly pleasant and efficient. Within minutes, Ben had unloaded our new cart and loaded our trade-in cart onto the trailer. We were particularly impressed with the attention to detail throughout the transaction, especially when Ben asked us to match the Vehicle ID number on the paperwork with the cart to ensure everything was accurate. From Start to Finish, Sunshine State Golf Carts of Ocala has truly earned their 5-Stars. We highly recommend them!"

My wife and I recently purchased a new Star Capella cart from Sunshine State Golf Carts, and we had an outstanding 5-Star experience with Ryan and the team. Ryan was great to work with, and we especially appreciated his service and pricing. He knew the product inside out and made suggestions not based on their profit, but our needs. On top of all that he has a great personality and is easy to talk to. Our sense was that he was very successful and didn't need to make a sale but was more concerned in a having a satisfied customer. One standout moment was when we were picking out an Sunbrella enclosure to match our coral-colored cart. Ryan walked us through a book of fabric options, and we were having trouble finding one that worked with the Coastal Blue color. Bill, the Service Technician overhead the conservation and reminded Ryan that a cart was in for repair and that it had a pattern that wasn’t an exact match to coral color but had a color that he thought complemented it perfectly. It wasn’t what we thought of, but it looked great, and we selected that fabric. Bill’s attention to detail and his willingness to help made the experience even better. We’re tough on giving out five-star reviews, as we own a Secret Shopping company that evaluates golf courses, resorts, and hotels, so when we give a five-star rating, it means you’ve excelled in every area. This kind of teamwork and customer-focused approach is exactly why we’re giving a five-star review. Huge thanks to Ryan, Bill, and the entire team at Sunshine State Golf Carts! We can’t wait to enjoy our new cart customized for us!

I am really impressed with the knowledge and the patience of the sales staff here. We dealt with Ryan, and he was excellent! He answered a million questions without ever once seeming put out, rushed, or frazzled. We are very novice shoppers, and it's important for us to be informed consumers. I now feel like I have a better understanding of what I need and what is offered. Great location, great staff.

We had a great experience purchasing a used cart here. Will and Ryan took good care of us. They did a few add ons and made sure everything was to our satisfaction. Give them a try. No pressure here and willing to work with you. Thanks guys!!!!

We have been in a few times doing research on golf cart manufacturers while we waited for our home to be built. We have been very impressed with Bentelli and decided that's what we wanted. Every time we have gone in they have been so kind, knowledgeable, and patient. We are excited we finally were able to put money down on a cart that will arrive 3 days before Christmas. After shopping around several other places we would not have gone to any other golf cart shop. Can't wait to get our cart and will follow up the review with photos! **Updates: Thank you Sunshine State Golf Carts Ocala for helping us pull off a Christmas surprise for our 6 year old son. We LOVE our Bentelli cart and have already taken it fun places from Calesa Township. You truly went above and beyond to answer all of our questions about the different carts and were so patient. We are so happy with our experience and appreciate the level of customer service you provide.

Fantastic golf carts new and used. Great to shop where the employees are like family and treat their customers the same way. No high pressure sales but very educated employees. They care about your wants and needs. 2 locations on hwy 200.

The owner sold me a new $14,800 Bintelli March of 2023. They delivered the cart with a defective windshield frame and scratches on rear plastic seat casing and floor casing and a chip on the paint. They replaced the window frame but refused to fix the other damages and I was told it was going to be scratched anyway. This is pathetic customer service. Beware of purchases from Sunshine cart as they are not trustworthy only in it for the money. Very Sad. Unsatisfied customer Bernie

When I bought my home in The Villages, I was reluctant to buy a golf cart off campus, considering the difficulty of getting it serviced. I had heard horror stories from Villagers, about local shops not servicing carts purchased elsewhere. After shopping locally and being mortified at the price gouging of the Dealers in The Villages, I found Sunshine Carts in Ocala. William, Sam, Nina ... the entire staff at Sunshine was terrific. They assured me, they'd be no problem servicing my cart and would be happy to come pick it up and delivery back to me, when service was necessary. Their pricing was 25% lower than the prices I was quoted in The Villages, I didn't have to wait for a cart and I love the Star Sirius I bought from them. The proof was going to be, when I need or wanted some service. No problem at all! I call them, they pick my cart up in a day or 2 and have it right back to me, in a couple of days ... at fair pricing! If you need to purchase a golf cart to get around your neighborhood or for the golf course, you won't do any better than the folks at Sunshine Golf Carts in Ocala. They're the best!

The salesman was very courteous and very knowledgeable and took Care of all of my needs. I would definitely recommend Sunshine to anyone looking to purchase a golf cart. They have my business for life. Steve Strong

We would like to thank Sam and Jim for assisting us on the purchase of our new golf cart! They we extremely helpful and informative, and answered all of our questions in detail. We highly recommend considering them if you are in the market for a new cart! They were amazing!

My wife and I stopped in not knowing much about golf carts, Will took the time to share is knowledge with us and matched our needs with the right cart! We also went to their other location to test drive the cart, where Sam was also very helpful. Looking forward to delivery next week. Definitely Recommend!!!!! Thanks Guys.

It's easy to measure a person's/company's integrity when things go smooth, when there are no obstacles and you get a sense of value for your money. However, the true test in my mind comes when things don't go so smoothly, there are hiccups and how these things are attended to and how you're treated in the process. Suffice to say, challenges arose after our purchase and having had our StarEv for a short while. Mr William Smith insured us he would stand by their warranty and would personally make sure the outcome would meet our total satisfaction. The personal interaction between us (Mr William, Mr Sam and Mr Tom in Service, and myself) was terrific, professional, informative, reassuring and welcoming all with a sense of purpose and unified goal as they also worked with their manufacturing folks. In the end we came to a great resolution and now use our StarEv regularly. I certainly recommend Sunshine Golf Cart - Ocala and the folks there. Great product and when we needed service/attention they were there for us. True integrity. Thank you Mr Smith.