The guys at Granite Reef Auto always give it to you straight. They aren't trying to upsell you with services that you don't need, and their prices are always fair. When my daughter turned 16, I brought every used car that we looked at over to Granite Reef Auto for a once-over before I closed the deal. Their trustworthy staff was able to help me weed out the lemons and get a solid and reliable car for my daughter (which she subsequently totaled... :( ). I strongly recommend Granite Reef Auto.
Let me first start off by saying they were “embarrassed that their mechanic did this” from what I was told by the owner and he was also very apologetic but this still needs to be heard.
I brought my 2017 Tundra in to get my inner tire rods replaced… I discovered that they reinstalled the boots for the inner tire rod by using zip ties and the job was left unfinished. I then had to bring the vehicle back in for them to fix the issue they caused. I spent over an hr there watching them struggle to take off my skid plate and put it back on, and still use improper clamps, on my boots. They used hose clamps instead of the proper style Cv axle boot clamps designed for this type of application. To add, I asked for a receipt that provided me proof of the new parts installed, and they refused to show me the receipt or any documentation on new parts used.
(Wheel alignment was never done or done improperly…even though they claim it was done. My vehicle is far from being aligned)
After all was said and done it was quite a hassle for them to return my money for the poor mechanic services that they attempted to perform on my vehicle… I would not recommend this shop to anyone that cares about having a job done right.
Low quality work. They changed a vvt valve because it was leaking oil. Did not put it in correctly. After I came back, they told me that the valve is working properly and it's leaking from a different location. I had to change the valve myself
Steve and Mike are honest and genuine people. Amazing mechanics! The whole team is A+
My parents have gone here since the 90s. It’s the only place our family trusts. This service center can do any job from oil changes to engine rebuilds and transmission replacement.
Granite Reef Service Center will fix your car for a fair price. They will not add BS services or charges, only what is needed. It’s peace of mind you can’t find just anywhere.
ASU students - go here! It’s close and you will not get taken advantage of.
These guys are great ! Been going here for years we we lived next door. ...now we live further away but are coming on Monday to have them address an issue with our car...looking forward to having them take of it as they have always done in the past :) highly recommend them !!
I was needing a emissions repair done and they got it done in 2 days because they had the vehicle one day to see what was wrong with it and had the part the next day and my car was done in2 days and this location is always busy and that’s another complaint. I will be using this location going forward. Thank you mike
Wonderful. Stellar. Amazing. Cannot praise high enough. Fixed my ride and more, had a great attitude about it even though i was in a miserable mood. 10/10 ? 50/50
Checked out my car and didn’t charge me, even recommended a great temporary fix that was more in my budget. Great guys who will genuinely help and not rip you off. :-)
I've taken my vehicles there for 25 years. I NEVER worry about getting taken for unnecessary work. Mike and Steve are just good honest mechanics which, unfortunately, seems to be the exception rather than the rule. I count them as a blessing.
I've been going to Granite for years & only take my Infiniti to Mike & his crew. Always takes care of me & does the job right the first time. Never had a complaint!
What a great group of guys. i had multiple oil changes and multiple flat tire repairs here. I got multiple lag bolts in my tires and these guys got me back on the road in minutes. Very nice people with very fair labor rates!
Not only are they are the best in town, l feel like Norm from Cheers when I need work, LOL... you all are awesome, Fred and I thank you so much, Love you Mike...and the gang , rock on, you are masters at your job!!! Thx again...ps... they did a little extra for me, I am greatful ?
Mike and his crew were FANTASTIC! They were finally able to figure out what's causing an issue with my car (motor mounts) and actually fixed my sparkplugs (unlike the last mechanic who said he did and charged me for it ?). Service was fast (half a day) and they were super friendly. I'm definitely bringing my car into them from now on!
I am always treated with respect and care. It is not easy to find a me hanic you can trust or who will be up front with you but I found my permanent home for my vehicles here!
Granite Reef Service Center has been servicing my family's vehicles for the past 2 decades. Mike and his staff are highly experienced mechanics who have proven themselves to be very trustworthy over the past 20 years. I would highly recommend Grant Reef to anyone looking for a reliable service center!
Genuinely the most helpful and highly trustworthy people I've ever worked with. Had a nightmare of a time with my Chevy Cruze replacing a catalytic convertor and sorting out some incompatibility issues it had with the car's software. Among other things like a bad oxygen sensor. They worked with me patiently and explained the problems I was having in a way that was easy to understand. Granite Reef Service Center takes all the intimidation out of dealing with mechanics and replaces it with reassuring, friendly car service. I'd highly recommend them to anyone experiencing car issues that wants to avoid being ripped off by shady mechanics around town. Excellent service and fast turnaround at fair prices.
I got recommend there from my dad so we decided to go. They Were friendly when we got there. They told us we had to replace both of our camshaft sensors and were told multiple of times we had a warranty. About a month or less later our car started having problems again. We took it to multiple of mechanics(keep in mind that we live 45 minutes away, so we didn't want to drive that far until we knew for sure) so we found out that it was in fact the camshaft sensors. So we went back knowing we had the warranty for free. We went there and they told us it was not the sensors and it was because we had low oil(which we did, but fixed) they did not try to help and were very rude. We left still having issues with it starting and had to go to another mechanic to pay 300 for them to fix the sensors WHICH WE HAD A FREE WARRANTY TO FIX. Do not come here they will not try to help u resolve the issue. If I could give 0 stars I would. We wasted about 400 dollars to have it mess up and not get replaced
A potential buyer for my car had taken it there to have it inspected and looked over. I called to get more information about possible problems and how to fix it, thinking I would have it fixed there since they were recommended by the nice lady that took it there. Not sure who I spoke with but the man was very unfriendly and barely willing to give me any information, so needless to say I now will not be taking my car there.
Great people! Love the fact it's a family owned business who knows auto. They've been in business for years. They've outlasted the fly- by-night auto shops who have come and gone. To the larger not very credible automotive businesses can't hold a candle to Granite Reef Auto. If you ever take your car there you'll see why they've had the patrons as long as they have...thank you Steve and Mike Wright keep up the good work.
I will only take my vehicles here, not because i live right across the street, which is convenient, but because they are honest and trustworthy. Mike has worked on both my vehicles and i am pleased with the work. He is a great mechanic and this is a great shop!
Great service care about customers took my car to another shop had it in every week and then started taking it to Granite Reef Service and fixed everything up and my car runs like its new. Will only take my car here. They are honest and will get the problem taken car of!
Terrible diagnostic ability, do not take your car here. They are not up to date with their computers, machines and labor quotes. Cheaper is not always better is what I found from my experience. They are friendly but there are much better options out there stay away save yourself the time and money!
7707 E Acoma Dr #101, Scottsdale, AZRecycling center
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