First Class Auto Body in
Scottsdale (AZ)

It's been 3.5 months since I had the hood and roof painted on my Silverado, and I am still impressed with their work! I didn't want to pay for blending the sides and they didn't try to sell me on that, but they did buff it out very well, so it looked wonderful! Exceptional work and their painter has a lot of experience. I would recommend them for sure. Others were more expensive and they kept pressing me to paint the entire truck. Overkill! thank you Nathan.

I’m really pleased with the work that First Class Auto Body did on my vehicle. From the very start, they were helpful and professional. I got rear-ended a few weeks ago and having never dealt with this, I had no clue what the process would be with the insurance company and time needed for repairs. They took care of everything from the start and assured me they would get it figured out with the other driver's insurance. The process was easier than expected and they got the work done as quick as they could once they got approvals from insurance. They go above and beyond to make sure you're taken care of. While I wasn't financially responsible for the cost of the repairs, if I was, I think the cost would still be fair. I believe they're honest and genuinely want to do a great job without overcharging.

I rolled off the lot with a new Lincoln Aviator 4-years ago, and from the start, there was this annoying flapping noise whenever I hit 60 mph and over. Everytime I had the car in for service or a recall, I asked the service advisor to look into the noise. We are about to take the car on an extended road trip, so I thought I'd give First Class Auto Body a try. After a thorough examination and narrowing it down to three possible issues, it is fixed! Highly recommend. Careful, thoughtful and experienced.

After getting gouged on a repair quote from a different body shop, I took my car to First Class for an estimate which was roughly 40% of the first figure. I immediately agreed and was able to drop my car off 2 days later being told it would take only 5 days to complete. Even with that short time line, they were able to finish in 4. First Class underpromised and over delivered which is the mark of a great company. You cannot tell a repair was even performed as it is perfect even to the touch. An additional benefit I was not expecting was a full professional interior detail, not a simple cleaning, despite the damage not affecting the interior whatsoever. Paying out of pocket for damage repair is a deeply frustrating situation so it speaks volumes to the fact First Class was the best company I've encountered regardless of industry in quite a long time. I am highly grateful for their service and cannot recommend them enough.

First Class has completed several auto body projects on my vehicles, and all have been excellent. Most recently, the tailgate on my Tacoma wouldn't open, and they performed the repair within just a few minutes, for no charge. I highly recommend them to anyone who wants quality, informed auto body service.

If I could give 10+ I would! First Class Auto Body work is spectacular! I received my car back shining like new money! The bumper repair is looking better than brand new. I requested the sun visor be repaired. Jose installed a new visor including labor for only $132. The entire staff at First Class Auto are First Class people with gracious inviting attitudes. They make you feel special, like you are doing them a favor by allowing them to do the repairs. They were very pleasant, accommodating, and timely.

Outstanding job all around!!! These guys painted and redid my bumper when I was rear ended and they did a really good job! As a bonus, Monty even handled the insurance when they kept dragging their feet! Would absolutely recommend this shop to anyone

10/10 recommend. i called them to see if they can take a look at my squeaking belt and they said i can stop on in, so i did and within 5 minutes i was out of there extremely satisfied with the service and the quickness .. they were so nice to care about the customer and happy to help rather then charging me a fortune for a quick fix! seriously bless their hearts and i will go back there again if i have any other car problems and highly recommend them

These guys are amazing! They were able to get our car in and out quickly while still doing an amazing job. I would HIGHLY recommend First Class Auto Body to anyone looking for a repair of any kind.

I have had work done on my cars here for almost three years and First Class is amazing! Can’t recommend them enough! They have great customer service, and gave me a thorough explanation as to why certain work was needing to be done on my car. I’ve been to many places that try to sneak things in and these guys never do that. They are honest, reliable, and do quality work. I send all my friends here when they ask for a car place/mechanic, and if you’re looking for a new place, this is the one!!

I went here today for my cousin as she has a busted fender. We haven’t even gotten repairs yet but the 5-star rating is for the personality and care of the crew. It was very apparent that everyone wanted the best outcome for us and they were willing to help create a clear and concise estimate. Highly recommend.

I took my car to another auto body repair shop and was anticipating a very minor fix. They told me to file a claim (I have a $500 deductible). I found First Class on the internet and even though it was an hour round trip, I drove down to get a second opinion. These guys were awesome! They looked at the issue and fixed it in about 15 minutes and didn't charge me a dime! Bravo Jose and Chano!

I came here for an insurance claim. Luis got me taken care of and was great and personable. I was able to get my car back clean, fixed, and to my surprise most parts were OEM despite the original quote from progressive. They also provided a free rental car service which saved me money since I didn’t have that with progressive. - grateful Luis and the team at first class were great and responsive with myself and insurance

AMAZING SERVICE! Best service I have ever gotten from any Autobody repair place! Luis, the front desk guy is very understanding, personal, and really cares about his customers. They were very understanding of my financial situation and made the price as reasonable as they could. They also gave me a rental car for free! I have never had anyone ever offer that! They got the bumper replaced and done within the day too! Which is unheard of at Autobody repair places! The job was well done, high quality too! AMAZING SERVICE! 1000% recommend this place!!!

Thomas was great at communicating timing of the repairs with me. Nathan was very friendly when I first was asking about estimates and the front desk guy, I think Lou or Luis, was very gracious about helping me when my rental car company was causing problems. I have my car back and am happy that all the parts work again and my car looks great for its age! I would highly recommend this place to others with car damage.

They really are first class! They fixed everything perfectly and more. They even made improvements to my vehicle because they asked if I was happy with the way some things were and I said no. One example is one of my off road light switch was just dangling next to the steering column and they mounted a new switch on the panel to the right of the steering column and hid all the wires. I didn’t even ask them to do this and no extra charge either. They are professional, dependable, honest, and personable. I highly recommend them. Dave and his son Nate were extremely helpful and made the whole process of getting my jeep repaired go smoothly and it was a pleasure working with them.

Amazing experience. Amazing work. Car looks perfect and cleaner than ever! Me and my family bring all our car's to first class!

Thomas really went out of his way to make sure I got the quickest and best experience possible. He saved me money I can’t thank him enough! I just got my car back today and it looks brand new! They even went out of their way to wash the exterior and clean the floor mats for me, overall excellent experience

They had a 4.9 rating so my expectations were very high. Believe it or not, they exceeded them. Thomas told me that the 1/4 panel and door that had to be painted, would probably not be a perfect match due the the car's 20 year age. When I got it back, it was perfect. Thank you Thomas and crew.

We highly recommend this auto body shop. They are very honest. Our side mirror keep moving around. Thomas said he could fix it and popped it right into place. I asked what we owed. He said nothing. Now that shows this is a great place to have work done on your car. He could have easily said an amount and we would have paid. So I would say if you ever need service use this place. We had used them before to fix a broken headlight. They did a great job and we didn’t feel like they overcharged. That is why we returned with this newest problem. Great customer service.

I came to First Class Auto Body after reaching out to multiple shops regarding possible body repair on my Honda. Many other shops told me it would be weeks to months before they could give me a quote or repair my car. As someone that isn’t too knowledgeable about cars, and is wary of car shops I am very glad I chose this business. The team at First Class Auto Body is extremely communicative and responsive. They kindly took the time to explain everything to me, and kept me up to date throughout the repair process. Arminda at the front desk was always able to answer my call if I had questions, and was very reassuring. Thomas was very articulate regarding what work would need to be done and how the process works. They worked as quickly as they could to get my car back to me, and returned it very clean and in great condition. The work was completed in a timely manner, and It looked like it did when it was new. I would highly recommend choosing them to perform any work you are in need of. Everyone is very respectful and trustworthy.

First Class Auto Body shop exceeded my expectations from start to finish, the staff were friendly, knowledgeable, and extremely thorough. As someone who knows very little about cars, I appreciated their willingness to explain the repairs needed in a way that made sense to me. The work they did on my vehicle was exceptional- you would never know it had been in an accident. The paint match was perfect.I added on the detailing that included buffing the head lights was definitely worth the money. The car looks brand new. Being without a car for a few days can be frustrating, but the shop kept me updated on the progress and had everything completed in a reasonable time frame. Overall, I highly recommend this auto body shop to anyone in need of repairs. They will take care of your vehicle as if it was their own, and their customer service is top-notch. Thank you for making a stressful situation much more bearable!

I would recommend this shop over any of the others in Phoenix. I was looking to get my car’s paint redone from sun damage and other body work like dent repair done. After getting quotes from all over the city and factoring in who who could the job done the fastest, but still be a quality job, most were either extremely overpriced or a pretty long waitlist/ booked out pretty far. First class auto body has super friendly customer service, you’ll be greeted with a sweet shop pup that is very friendly. You definitely get the small business/ family owned shop vibe, their portfolio is pretty great, definitely emphasizes quality over quantity. They were able to get my car in for repairs in less than a week. Not only did they get my car in for repairs faster than any of the other shops quotes, they also weren’t as expensive. They also go the extra mile and exceed expectations. If I ever need work done in the future on the body, paint, headlights or wheel repair I’d definitely go back. Thank you guys for the great job, night and day difference ☺️

I Highly recommend First Class Auto Body! I'm a returning customer; I wanted to repaint and update my commuter car that I purchased. They treated it like it was theirs; Rick and his team went above and beyond and also painted some small details in red (it's all about the details) The fitment of the new parts are perfect, the paint is perfect, they kept me updated, and when Christina noticed a baby seat in my car she gave me a loaner SUV to drive while it was worked on. Thank you!

We brought our minivan here - it had been rear-ended at a stoplight. It was an insurance claim on the person that hit us and we had never been through that before. The people at First Class Auto Body - especially Fernando - were absolutely amazing. They explained everything in detail and helped guide us through the process. I think we are more thankful for how helpful they were in dealing with the insurance company than for fixing our van! But they did do an amazing job on the repairs too. All in all this is a good shop with good people. They will always have my business.

These guys are the best. I took my 17 2LT Camaro to these guys for paint and install aftermarket parts. They do a fantastic job test fit everything and at a good price . My opinion best place and service in the valley.

If you are in need of any body work for your car, truck, any vehicle! I highly recommend First Class Auto Body. Here are my reasons why: Handling the Insurance Claim: This isn't something you consider until you go through it, but hiring a body shop that has relationships with the different insurance companies is extremely important. My initial claim estimate came in way below what the actual cost was -- because of; the rarity of the car, hard to find parts, and claim adjuster's job to get it done at the lowest possible price. I was concerned they might total it when they saw the counter quote, but First Class Auto Body has a great relationship with my insurance company--- Geico --- who by the way is great --- and the the quote was approved no problem. I was emailed the paperwork that they put together for Geico and no wonder insurance companies trust FCAB! It was an extremely detailed 25 page document with exact part quotes, schematics, photographs, etc.. I don't know how long it took to put that together, but First Class obviously has a process and it's impressive. The counter quote was approved in one day. Customer Service: This has become quite the buzz word lately. It's prevalent in most marketing. Many businesses, if not most, claim to have "Great Customer Service!" In my experience this is more of a saying than a truth. Not so with FCAB. I was emailed at each step, but what really stood out to me is I was called. That's right. I got to talk to a human! I'd get calls from Andre, Fernando (you guys are awesome!!!), and even the owner, Dave. I was always kept apprised of what step they were on, and if there were complications, they always had a solution. You want solution-minded people -- and this is a whole team of them. Quality of Work: I struggle to even come up with the right words to  describe the high level of quality of work performed! Exceeded my expectations is an understatement. This is a 13+ year old car that looks better today than the day I drove it off the lot with only 50,000 miles and garage kept. I think it might look better than it did when the original owner drove it off the lot brand new! They didn't just fix the obvious damage from the accident (it's impossible to tell it had ever even been in an accident), they made sure the rest of the vehicle matched. It's even beyond that. I've attached some pictures to this review to hopefully show it better than I can explain it, but the detail job on this Cadi is so beautiful it's hard to take it all in. Even the headlights have been restored to a clarity I would have thought not possible. The paint and whatever magical finish they used just draws you in. It's flawless. I could go on but I should probably bring this review to a close. First class quality of work for sure though. If you find yourself in the unfortunate position of needing body work after an accident, rest easy. Tell your insurance company you have a body shop you trust and want to use. They'll probably be happy when you tell them it's First Class Auto Body and Fiberglass in Tempe,  Arizona. I'm sure it's a lot better experience for the insurance companies when they get to deal with pros who have processes in place that make THEIR job easier too. Plus, hopefully anyway, the insurance company is going to want to deal with a reputable company. I know I said I was going to bring this review to a close, but allow me to add one more section here. We all know trust is earned, but if you haven't had any dealings with that person, business, entity, whatever, you can usually base your initial trust on their reputation. Show your insurance company these stats if they try to force you into using "their" company or another less reputable one. Reputation: - Been in business for over 45 years. - More 5-star reviews than I wanted to take the time to count. - BBB accredited since 2009 with an A+ rating Ok. I'm done. Thanks again First Class Auto Body. I'm heading out for a cruise! Whew hoo! Looking good too! And the Caddy looks fantastic as well... ha ha!