First Class Auto Service in
Scottsdale (AZ)

Hands down the best mechanic in town. I usually do all my own work on my 2017 jeep wrangler but I didn’t have the time and had them service it. Won’t let anyone else touch my vehicles.

Efficient, reasonable pricing. Really nice people, and no hassles. They completed my alignment in one hour, they said it would be 2 hours, so really impressed. Also showed me the correction specs on alignment which I really appreciated to see what was done. I will definitely go back to them!

Took in my truck to delete the air suspension. Had shocks and springs put in on my 2016 ram and it looks great. Always great service and fair price thanks to Keith and Ray.. thanks guys

Incredible mechanics! I was so worried that I would get taken advantage of when I first went in cause i dont know much about cars and i had a mustang that i was the 3rd+ owner of so they couldve said anything was wrong and i wouldnt have any way to question them But they didnt! With that car and my next car, theyve always been super direct and honest, only charging me exactly what is needed on the car, giving me clear estimates of what could be wrong or how long it could take. I really trust these guys so much. When something went wrong with my husbands car, he took it to a place nearby and they ended up messing up one of his axles and it SNAPPED on the freeway!! We towed it to First Class and they had it fixed in a couple days :) that same place also told me a check engine light i had meant i needed to change a bunch of tubes and itd be a lot of work and First Class looked at my car and said i was just running on no oil, changed my oil, and sent me on my way and ive had No Problems with it Truly incredible work by truly caring guys!!

I needed to take my Volvo XC90 in somewhere to have the A/C looked at. The air was blowing hot and I had gone somewhere else to have them charge it with Freon, but within a few weeks, it was blowing hot again. My niece had used First Class Auto and recommended them as someone she trusts. I decided to try them out and am very happy I did. Not only did they figure out the issue, they fixed it within one day and it was reasonably priced. I will now take all my vehicles to them when needed.

Brought in my Mercedes for regular oil change and brake fluid service. They were by far the most reasonably priced and finished my car in just a couple hours. Fast, professional and affordable, all you could want from an auto shop.

I made appointment for Oil Change and Tire Rotation yesterday Today I arrived at this auto shop at 1:00pm for my appointment. They told me it would be a few hours And I informed them it would be only an hour which is what I was told by the technician when I called to inquire about the service and price I cancelled the tires rotation but I saw the mechanic taking the tires off So I stopped him. I had to use the powder room, it was filthy My bladder was full but couldn't reveive myself. The manager told me after I informed him of the filthy bathroom situation, that the Oil Change would be no charge. I told him that was good because I guess email the owner of Garage requesting a Discount. I was given my keys I checked my vehicle body the technician told me to have a better day Which I ignored. They didn't give me a receipt for work done on my car. I walked back into lobby and requested the documents They refused and I insisted. Then three employees began to Verbally Attack me. My heart was pounding I thought I was having a heart attack.( I had to take my Heart Medicine when I got home.) I left. I emailed complaint to Owner of auto shop, The health department and Attorney General Consumer Protection. Department. I'll never take my car to First Class Auto Service again. Sincerely Renee B Scottsdale Az

My mechanic of 30 years retired and I was at a loss to find an honest and reputable shop. I called First Cass Auto Service because of their good reviews. I was very happy to find out that they had all the correct tools to service a 2005 Mini Cooper. Max was friendly, professional, and patient and assured me that their work would cost less than at the dealership. I had a list of things wrong that the dealership found, and a $1,000 repair they included was not necessary. First Class did a thorough inspection and found something that the dealership missed. Max explained they only had three bays, and I had the car towed there without an appointment, so I understood it would take a few days before they could start. I was fine with that, and so glad I waited. Although it is 25 miles away on the other side of town, I will be taking my cars to them from now on. Highly recommend!

I took my Hyundai Tucson in for repairs and the staff were very friendly and honest. They gave me a really good and fair quote for the repairs necessary on my vehicle. I will not be going to anyone else for my car repairs going forward and highly recommend them!

I’m a 2nd generation customer of this fine business. What keeps us coming back is the honesty and reliability of the business. I know when I drop off my car, they will communicate with me a fair price, and they will do the work with excellence. Thank you first class auto.

MY CAR HAS BEEN SO MESSED UP SINCE THIS MECHANIC, JOHN TOUCHED MY CAR! A SIMPLE OIL CHANGE AND HE BROKE SEVERAL THINGS ON MY MINI COOPER AND LET ME DRIVE AWAY WITH MY AIR INTAKE HOSES TAKEN APART! I ASKED HIM TO REMOVE MY COOLANT TANK TO PUT THE FILTER IN, HE DIDNT AND BROKE THE OVERFLOW TUBE OFF . NOW I NEED AN CO2 SENSOR ALSO WHEN I HABDNT HAD ANY ISSUES WITH MY CAR SINCE I BOUGHT IT. I TOLD HIM THAT, THAT WAS MY FIRST MISTAKE. I NEVER HEARD FROM THE SHOP OR HIM ABOUT FIXING ALL HE BROKE , HE WONT ANSWER MY CALLS AND THEY NEVER RESPOND TO ME. THE NEXT TIME A MECHANIC SAYS HE WILL DO YOU A FAVOR, DONT TAKE IT, HES UP TO NO GOOD MOST LIKELY. THEY ARE WORST THAN USED CAR SALESMAN THUMBS DOWN ALL THE WAY FOR FIRST CLASS AUTO.

This is my new go-to mechanic! My Toyota had a long list of unexpected repairs that needed to be done, and the people at Discount Tire recommended me here. I walked in, talked to the owner, Ray about what was going on, and he just took my car in that day, did a full diagnosis and got it done by the next day. I really am thankful that Ray got me back on the road so soon, and that he took great care of my Camry. I'll definitely be referring all of my friends and coworkers to First Class Auto!! Thank you!!

My family has been going to Rays for all of our car services for over 10 years. They are professional, responsive, and do quality work at a fair price. They will not try and scare you into doing unnecessary work. They are honest people you can trust. We will continue to be loyal customers.

Ray and the guys at First Class were nothing short of their name. I have an older Mercedes SL 500 and Ray did his best to track down the best priced part for the work i needed done . He was great about keeping me updated on the status of the repair and came in right on the money with the estimate he gave me initially. Could not be more pleased with the service. I almost don’t want to recommend him as he may get overwhelmed with business and not have time for me the next time my car breaks down..:)

“First Class all the way.” Best repair shop in Scottsdale. Honest, Fair, Reasonable. Friendly people. Great service No scare tactics. No BS I recommend to anyone needing fair, honest, automotive repairs, done right. Another year, another trip to First Class Auto. Iv been going to Ray for 10 yrs. His guys always fix me up right, Keith is great and can find any part, Ray approves them. Iv never had a job done twice. Transmission yrs ago recent a/c compressor and condenser, oil changes, alternator, brakes, rotors, shocks, struts, Did a lift kit on my old Kia, helped me get 4” total with 32’s. Aways professional, always fair, always honest. When you see a giant board with thank you cards and recent letters posted in the lobby, You know you came to the right shop. Back home, we had a family friend with a shop. I don’t trust just any mechanic and I don’t write reviews. If I need need work done, It’s a relief to know there’s a guy. Thanks Ray.

First Class Auto was a great experience.. Ray, the owner, had me go to Cadillac and get a bid to repair my car. He did it for 1/3 less than the dealership and added an alignment for no additional charge. There are dozens of thank you notes pinned to his office wall. The first class work and extremely fair pricing has made my wife and I permanent customers. Thanks, Ray, for your great service. Walter and Louise

Had several things I wanted done on my Mercedes. AIR RIDE, TRANS SERVICE, weight bag under passenger seat, and climate control panel.Was very pleased on what was done. Wrote a review and received a reply from owner. Just had tires and wheels put on an made it ride rougher. Thought it might be on the air ride. Took it back and they checked it out. Tires had 40 lbs of air. Dropped pressure and car rides great again. Thanks for your fast service.

I have been taking my vehicles to First Class Auto for over ten years. I discovered them by referral from Discount Tire- which is located next door. I replaced my former auto shop with First Class because of their professionalism, reliability, and reasonable prices. It’s great to find an honest mechanic shop. The owner Ray is a tell-it-like-it-is, service with a smile small business owner. Fest Class has been my first choice shop for 3 vehicles: My ‘93 Dodge Grand Caravan (thanks to First Class, I still have her) My ‘07 Ford Freestar (recently serviced & running great again) My father’s 2001 Cadillac Seville (sold 2 years ago) When my ‘93 Dodge Caravan needed another transmission and no used transmissions could be found, the mechanics at First Class rebuilt the replacement transmission that was in my Dodge (her 3rd). She has run fine ever since! I highly recommend First Class Auto!

Needed work done on my truck.Ray gave me an estimate and a time it would be completed. Cost and completion were as told. I highly recommend First Class Auto Service. Friendly, accurate estimates and on time service. Honestly, it's not easy to find all of those attributes in a auto service business and when you do you stay with them and recommend them.

When I moved here from Conn summer 2012 my wife’s Lexus needed service. My colleague at work recommended Ray & First Class Auto for his Lexus. I trusted my colleague as Rays shop was not near my home or work but well worth the drive. And is still worth it 8 years later. You will not find a better man/place and I’ve converted my BMW maintenance over to First Class 5 years ago. Check em out. You will not be disappointed.

First Class Auto Service was recommended to me by a good friend and I can not be more pleased! Ray and his entire staff is wonderful!! He listened to me when I said I was on a budget, he treated me with kindness, and a lot of stress. The car was finished early and he saved me a lot of money! I will recommend First Class Auto Service to all my family and friends. They Really ARE First Class!!

I have been taking my vehicles to Ray and his team for over 15 years. He is the most honest mechanic I have ever met. They treat you with respect, never overcharge or do unnecessary work and make you feel like family. I will never take my vehicles anywhere else. Other mechanics have even told me, "keep taking your car to First Class Auto", you'll never find a better price anywhere else.

Ray - Thank you. You completely took care of my long list of problems with this 04 BMW 325i with 163k miles. For several months I have been toying with the idea of buying something new & getting into car payments again. Got so lucky to have reached out to your shop via Yelp. The quote you provided was far below what other shops shared, and I saved thousands. The work you did is above and beyond. This car hums again! No stalling, no oil leaks, smooth transmission, and feels pleasant to drive. Hoping to put another 100k miles on this baby. Additionally, thank you for picking me up and making me home. So I did not have to worry about arranging transportation to-from the shop! Ray, I will be sending anyone I know your way. Thank you and your team for the hard work. Ricardo

If you're looking for service for your car - CALL OFF THE SEARCH RIGHT NOW!!! Ray and First Class Auto service are fantastic!!! I was referred to him by a friend who drives 40 miles to get his entire family's vehicles serviced, tells me a lot. I went to Ray 2-3 times in the last year as I have a 12 year old vehicle. When you get an older vehicle serviced, it's real easy to get "taken to the cleaners", 99% of mechanics would do that all day long. Each time Ray serviced the car, I got a truthful, and honest assessment and service. He actually told me a few things that I did NOT need to do, where anyone else would have racked up big bills all day long. Super fast, courteous, and VERY reasonably priced. I have 3 other places 1-2 miles from my house, but they are all ripoffs, I'll gladly drive 15-20 minutes longer to go to Ray, I know I'm getting taken care of properly every time !! Steve W. Scottsdale

Went to Ray and his awesome crew last year, with both my cars. Initially I went to them for an alignment. I soon discovered they do everything. I went to one of his local competitors for my 2000 Cadillac Escallade, and was over charged, for something they never completely fixed! I went to Ray, and his guys and they discovered that the other guy shouldn't even had serviced the component! It was out! First Class Auto Service is in my favorites! I will only have Ray, and his staff's hands under my trucks hood only! : ) I will HIGHLY recommend this place to anyone who wants FIRST class service!

I have been taking my vehicles to First Class Auto for the past several years and have nothing but great things to say about the owner, Ray, and their service. Ray has always gone out of this way to take care of any and all of our auto repairs. He does not over charge and his pricing is very competitive. He has always made sure we were happy with his work. Anyone can repair a vehicle at any price but its their honesty, integrity, and great customer service that is hard to find that keeps me going back to First Class Auto.

I've been going to First Class Auto Service for some time now. Probably should have written a review before this, but at least I'm getting to it now. Each time I go to First Class Auto, I am more amazed than the last. Ray is about as honest a guy as there is in the industry. They do great work, and the prices are more than reasonable. Just recently brought my truck in, to have the AC repaired and an alignment done. Now obviously the alignment is no big expense, but the AC could have easily cost me some bucks. In fact, if the price had been up there, I wouldn't have thought about it twice. However, it turns out that it was a simple fix, and I got out of there pretty darn painlessly. Some places might be inclined to jack-up the price to make it worth their while, but not these guys. They even fixed a broken door handle I had on the driver's side. All in all, a fantastic place, with knowledgeable mechanics and great customer service. Just look at all the 'Thank You' cards on the wall when you get there. So glad I found one of the best shops in town. Thanks for the great work!