What clients say about Cross Creek Tractor Co., Inc. in Cullman (AL)
Excellent customer service. Was able to get part needed and pick up after hours same day! Always have in stock what we need to keep out tractor running properly.
Cody was great. After I traveled 2.5 hours the owner refused to take a company check. He said that they would not take out of state checks, in state only. I explained that the bank was in Vernon AL and they were in Cullman AL, so that was an in state check!! He still would not take it because I had a MS address. 2.5 hours later I left with my transmission after the wire transfer was completed!!! Owner was a complete prick!!
Great help from Cross Creek Tractor and I particularly want to commend Dean for his assistance. I needed an injection pipe for my 50 yr old MF 235 that has been discontinued. He immediately went out and removed the correct one from a salvage tractor, confirmed with a texted photo that this was the right one and mailed it off right away. I highly recommend this company for your old tractor needs.
Jacob was very helpful and great to deal with. Part was pulled and shipped the same day and showed up packaged very nice and in great shape. If you need tractor parts these are the people to get in touch with.
Great big thanks to the folks down at Cross Creek Tractor!! I had a piece of equipment down almost two weeks but they saved the day!! Also Mr. Jeff Harris needs a raise he turned me from just a customer into loyal customer!! You just don't find folks like this to do business with anymore. Thanks guys and gal!
This company is dishonest and as crooked as a dogs hind leg, in the same category as thieves. I bought a pump from this company, over $900 dollars, and the paperwork that came with it clearly states that it has a 2 year warranty. This company is only allowing a one year warranty and refuses to stand behind the two year warranty. I posted negative feedback on Ebay concerning this matter, to warn other potential customers about the companies dishonesty. Somehow this company convinced Ebay to remove the negative feedback. Ebay complied helping to hide/cover up the truth about how this company operates. There have also been other customers that have had dealings with this company on Ebay, and they too left negative feedback, and there negative feedback has also been removed. Ebay is making money from this company, hence the reason that customers negative feedback keeps getting removed. So lets see if you managed to have this feedback on here removed. CROOKS! Company claims to have explained how the warranty work, Liars! Company claims that I filed a charge back to my credit card, Liars! Number one, I didn't use a credit card to make the purchase with, so that proves that you are a liar! Number two, I filed a purchase dispute through PayPal, due to the companies lack of dishonesty concerning the product warranty. So, this company is just plain full of lies. avoid this company like the plague! CROOKS!
These folks are excellent and willing to help you, DEAN is the person who has assisted me beyond any CSR could provide from any other parts supplier, trust in his and Cross Creek Tractor to provide you with exceptional affordable quality products, pricing and service!!!!!
We ordered a crankshaft from cross creek that had a defect...the people at cross creek went above and beyond to fix the problem and even threw in new bearings...we are razorback salvage thank y'all so much..we will definitely use you again and recommend to everyone...
Excellent service, fast shipping, good prices. I purchased a tie rod for my Allis 180 from them. I'm in Central Ontario, Canada - almost exactly 1000 miles away, and even with shipping & cross-border duty charges this was both the least expensive and fastest delivery of anywhere that had one.
Someone I respect very highly recommends this place; so I do too. Word of mouth is everything, the results speak for themselves
Official tractor parts supplier of the SmarterEveryDay family
Great business and employees, they were able to find a rockshaft for my ford 1110 when no one else could. Dealt with Jacob and you couldn't ask for a better representative for a company, they will get my business in the future.
Both a great place to shop with and to work for. Family owned for almost 40 years. Sales staff is knowledgeable in everything tractors, new and used. The owner and his family / staff are just good people and are always a pleasure to do business with or just to stop by and visit.
Great selection of parts for my older tractor, some the dealer doesn’t have. By far the fastest shipping time from order placement for anything I have ever bought on line. Packaged very well to protect my order.
They had the part I needed in stock at a competitive price. I had a question about shipping and called before placing the order and the person answering was very professional and helpful. Part arrived two days later well-packed and exactly as described. I will definitely be ordering from Cross Creek Tractor again.
called in yesterday to parts department talk with cody about getting me a o ring help me so much sorry I had to get off the phone so fast my boss walk in lol but thank you so much this is brian Salvi by the way thank yall million again update just got the o ring in the mail thank yall so much they even sent it first class mailing thank yall so much cant wait to order more parts
Just came across this site looking for IH BD-154 engine parts, fantastic pricing, for cost/quality you can not beat them. The packaging is first rate,They must repackage everything to a very high standard. all paper base disposable too,
The internet siter needs to be updated to as you place your order it should notify you on tracking etc. One should not need to call in or email. then get who did your order. should be all automated. Shipping costs are very good to Canada. UPS charges a broker fee for their shareholders. go to Canada border office pay the taxes get a b15 form notify UPS no broker fee. Get Cross Creek to put on invoice self broker B15
We spotted this place on vacation when they were closed.i found a tractor for parts that had everything we needed.we drove back four hrs an got all the parts we needed.new and used parts,all organized well and clean.cody was real good young man to deal with.im fixing to order some stuff from them today.a good experience.
Parts ship quickly and are what I ordered. When I failed to receive my parts due to shipper destroying the package, Cross Creek sent out replacement ones that very day. I am very pleased with the quality and service. I am currently rebuilding a 1969 Ford 4000 SU diesel.
I do most of my shopping online these days. Mostly with Amazon and E Bay just because today's world is price driven. I always look for a website that I can buy from instead of those two even if the cost is a little more, just because I want to support a small company. I just struggle finding someone that deserves the extra money. I have now found that one company, and pricing is great as well. Cross Creek is a cut above the rest. It seems like they actually care! And they have the knowledge to support the product! They also speak English! What else can I say, if you need tractor parts, call this company, you will not be disappointed.
Great customer service. I ordered the wrong carburetor. When I called them about it, they sent the correct one out no questions asked. They even paid the shipping and return on the incorrect one! Will buy again.
Very happy with this company.........Dean went above and beyond in resolving a issue with an order. Highly recommend if you're looking for new aftermarket or used original parts.
Very high on used part pricing. This place is a very last resort. I dealt with "Jonathan" and he didn't seem very interested in finding what I needed. The other staff seemed friendly. The outside man who searches through the used parts was the most helpful.
I ordered a crankshaft pulley for an old Massey Ferguson tractor (MF 165) with a Perkins AD4 203 diesel. I received the pulley in a timely fashion, and best of all it was the correct part as advertised. Job well done.
Regards,
G Smith
1211 Loring St NW, Cullman, ALAuto parts store
Website
