Trimble Towing & Automotive, LLC in
Cullman (AL)

Trimble Towing is awesome. The driver we had today was Jae and he was super nice, communicated well, very professional and went above and beyond for us. Thank you Jae for your hard work we really appreciate it.

⭐⭐⭐⭐⭐ We were on a girls’ trip from Kentucky to Alabaster, Alabama for a reunion of friendship when our car broke down about an hour from our destination in Cullman. Stranded and unsure what to do, we called Trimble Towing—and thank goodness we did! They showed up quickly, diagnosed the issue (a bad alternator), and went above and beyond to get us back on the road—even though it was a Friday night as well as the owners wife’s birthday and after hours. Their professionalism, kindness, and dedication turned a stressful situation into one we’ll always remember with gratitude. Thanks to Trimble Towing, we made it safely to our reunion of friendship, If you ever need help in the area, we HIGHLY recommend their services. Honest, reliable, and truly lifesaving!

I can’t brag enough on how great of a business Mr. Jones operates. We were heading back from the beach at almost midnight, and our diesel had a mechanical failure while pulling a fifth wheel. Mr. Jones helped tow our truck to the diesel shop in Decatur & delivered our fifth wheel camper to our home. If you need a reliable and affordable towing company, call Trimble!

We were scammed by another local towing company and had been waiting in the heat for several hours. We called Trimble for help and we got it, on time and with great communication! They had no problem towing us 130 miles round trip, even though they had had a rough long day already pulling construction equipment out of the mud. Through the entire trip they were still cheery and engaging even with my talkativeness. Great hearts and great business ethics!

I had a flat tire on the interstate. Got to me less than 15 mins. Was fast, friendly, very helpful. He even went to the gas station to air up my tire. He went above and beyond and didnt have to. I highly recommend their services.

Had a good experience with them. They towed my car, did the work I asked for, and had it done quicker than I expected. The cost of labor combined with the tow wasn't outrageous, either. I'd use them again if necessary.

Brad was friendly, prompt, and efficient. My pin didn't drop at the right location but I was able to screenshot my maps and he was able to find me based on the images I sent. Thankful for the good customer service, and local knowledge.

officially the best place i’ve ever taken my car to. anywhere i am im coming back to this shop, they got my car figured out in less than 30 minutes, had the problem fixed within the hour. great price, great service, i can’t recommend it enough

Great service! Had to make some follow-up calls to the company after my collision and they were so friendly. Willing to help me and assist with details I needed to relay to my insurance company. I highly recommend Trimble Towing.

Smoky Jones is hands down the best employee. 10/10 customer service. To be fully serious, Trimble Towing is awesome. My husband totaled his car 12/3 and they were super quick at responding and towing his car. Very nice people.

This morning I was on my way to put a horse up that got out and my tire blew out on the interstate with my 6 month old! Trimble towing was a couple cars behind me and pulled right over to help me!! They changed my tire and sent me on my way in no time!!! Shout out to Brad and Mitch!! They were the kindest people and I couldn’t thank them enough!

Trimble Towing is Absolutely Awesome. Today I needed a tow for a very special circumstance. I contacted Trimble Towing and told them my needs. They said they could accommodate. Jae Hurt is not only a great guy, but an amazing Rollback Operator. He has the experience and the know how to get the job done right. If you need a Wrecker Service, these are the guys to call. You will not be disappointed. You just don’t find this kind of customer service, ever….. Awesome Job….. Thanks so much again! To Jae Hurt…….

I was stuck on a gravel driveway in the middle of nowhere and Brad saved me! He was professional and kind and I can’t recommend his company highly enough!

These folks are good! They made the extra effort to get me and my bike home on a Sunday when no one else would! Ask for Brad or Jay. They were reasonably priced and just got the job done. Good, professional drivers too. Rick

Jae Hurt from Trimble Towing was at the scene of our accident to help us out before the officer even got finished with his report. He took our vehicle and my family to get a rental and stayed with us until we got everything situated and ready to go. It was so nice of him to help us out and I would hope that anyone else in a situation like we had has someone like him to help them out! Thanks again, Jae!

Trimble towing and road service went out of their way to take care of us. I was stranded on the side of a busy interstate and blew out two tires on my RV at the same time. They were able to get me new tires and mount them so I could get on with my vacation. Thank you to all the staff that helped us out. Robert and Scarlet James

The fine folks at Trimble Towing went above and beyond to help me out tonight and took every precaution to do the job right and get me back on the road safely! God definitely put you on my path tonight. Thank you so much for your great work ethic and gracious kindness. Highly Recommended!!

Great experience here! Blew a tire on my way home & they were quick to pick me up and got everything squared away for me. Everyone was so sweet and made the process very simple. Would recommend!!

We took our car there to have it cleaned and detailed. BIG MISTAKE!!! The front end still had bugs on it, the carpet and seats were half shampooed. The windows were streaked. Don't know what they charged $150 for, but it's not even close to a halfway decent job. When we got home, we tried to clean the windows and the streaks would NOT go away. When we complained about the quality (or lack thereof) of work that was done, the manager/owner, was short tempered and rude. Not once did he apologize. SAVE YOUR MONEY, DON'T TAKE YOUR VEHICLE HERE!!! Good thing we didn't need to have it towed. No telling what the car would have looked like in the end.

Highly recommend! My husband, two babies, and I were headed home when a tire blew on our camper, 4 hours away from home, no tools. I believe his name was Andrew that helped us. He was out to us in 20 minutes and got our tire changed. Super friendly, fabulous service, very quick! Couldn’t be more thankful!

This is a great group and I give them my highest recommendation. My vehicle was stuck in a precarious position down a steep road and Andrew calmly infiormed me that he didn't see any problem with winching the vehile out. And I said "are you kidding me, this looks almost impossible to me!". Nope, Andrew calmly went about his business and voila, got the vehicle out. Great people, great service.

Had to have a tow this evening and they know what they're doing! Andrew did a great job. Everything went smoothly and he got to me in less than 10 minutes. Great customer service ; very polite and professional. Would definitely use this company again.

Brad saved the day on the start of our vacation! Flat tire on the interstate and Brad picked us up and fixed the tire at his shop. His family and friends were hospitable and welcoming. We were back on the road in no time. Great service at a great price. Thank you Brad and family!

I highly recommend Trimble towing!! Excellent service. I was stranded on the side of the interstate near Fultondale. I called to get them to tow my vehicle. Brad was there pretty quick. Got us and loaded and headed back in no time. Definitely recommended this towing company.

In the past 6 years I’ve been towed no less than 8-10 times. I have roadside assistance through AAA, dodge/Chrysler/Jeep, StateFarm, and I may be forgetting some. Every single experience was a minimum of 3-4hrs wait with some of them never showing up or checking in. Brad (sorry if the name is wrong) is the recent new owner, and it’s a shame that he has to wear the 1 star rating given to the previous ownership. He’s an ex paramedic, police officer, and fireman. Nobody knows this stuff like him. He had me and my truck loaded up and on our way back to the dealership within about half an hour. Honestly, because of my experience every time in the past I was shocked when I saw him at all, let alone so quickly. He immediately took charge and renegotiated the dealerships plan, giving me a ride from cullman to Birmingham to save me from at least another hour of waiting outside. I hope I never need a tow again, but if I do, I’ll be crossing my fingers that I’m somewhere in the range of Trimble. Thanks man. You saved what’s left of my sanity today.

Brad was quick to pick me up and take me all the way to Huntsville- even recommended getting a rental at the airport- which was great because I was going to have to wait until Monday for the normal store. Dropped me off at the airport and took my vehicle to the repair place. No one likes having to call a tow truck, but Brad make the best out of a not great situation!.

Great experience with Trimble towing. We are new to Alabama and we were stuck in our Electric truck with zero power in the middle of a back road. We called AAA and they could not help us so we just sat waiting. I googled towing services and thank goodness Trimble was the first one I called. Although Brad was hesitant to tow an electric truck due to risk of electric motor issues, my pleading worked and he made it to us within 45 minutes. He not only helped us figure out how to get the car towed, he waited patiently at our house while we charged the truck so it could be easily backed off the tow truck. The client service and care he gave us was invaluable - and he saved us from a very unsafe situation. I highly recommend Trimble!!