Fruit Fixed Short Pump in
Henrico (VA)

A great experience with a quick repair. The work was done on the same day which was surprisingly unexpected. Hardy, the front desk employee was very helpful and answered all my questions. I would definitely return there for further repairs or other mobile phone problems.

Lake was very professional knowledgeable and helpful! He diagnosed an issue that I believed was the battery for my galaxy S 22 ultra and replaced a battery and a very short time.

Hardy was great , initiated service on a broken iPhone, finished in 30mins, phone works great. Bought a big drop-proof case and got my son back in business.

The guys at Fruit fixed took the time today to help me after i bought a phone at verizon and when back twice for them to tell me it was normal for it to take over 4 house to download from the cloud. all Fruit fixed had to do was get me on wifi and it started uploading immediately! great guys , super nice and they cared whether i left either phone service or not!!

Rain was extremely thorough and helpful. They helped me in record time before I had to leave on a road trip.

Great customer service. Identified and explained what was needed for repair. Best quote provided around town. Will definitely be back for future needs.

I recently spilled tea (loaded with sugar) on my laptop. While the laptop wasn't damaged internally and I could work on it just fine, the keys were sticky. My laptop is insured with Asurion, but I prefer not to ship my laptop to them and go without it for days/weeks at a time. I instead planned to get the laptop fixed locally, then get reimbursed by my insurance company. I reached out to Fruit Fixed via email to ask if they can get up under the laptop and clean the keys, and how much that'd cost. The owner, Justin, was very responsive, although he didn't tell me how much it'd cost. I went to the Short Pump location because I'm in the area a lot and I liked that the parking was easy (surface lot--no street parking needed). The gentleman who checked me in told me it'd cost about $50 and it'd take about 4 hours to fix depending on what other work orders they had. He said they work in the order of when the assignments come in. I told him I needed to finish the workday, so I'd bring the laptop back around 4 p.m. I took the laptop in around 4 p.m. and by 6 p.m., I got a call saying my laptop was ready to be picked up. I was able to get my laptop quickly since they have convenient hours (they close at 8 p.m.). My insurance company had previously told me that in order to be reimbursed, the computer repair shop would need to put my laptop's serial number on the receipt. It was my mistake, but I forgot to ask the guys at Fruit Fixed to do this. I went back in a few minutes after picking up my laptop and asked the employee who checked me out to adjust the receipt. He wasn't able to do it in the system, so he wrote it by hand. He assured me that if my insurance company wouldn't accept that, I could come back and we'd figure something out. I really like the ease of working with Fruit Fixed, and I'll definitely be coming back for my laptop needs. Thanks, Fruit Fixed! PS: If anyone's wondering, Fruit Fixed also buys devices. I asked because usually when I get new laptops, I like to sell my old computers. I just hate selling things online and dealing with customers, so I prefer to sell my devices at computer shops. The next time I am looking to sell a device, I'll check out Fruit Fixed and see how that goes. ?

Never come here, it is a waste of time.They took my laptop and told me they will call me and let me know what is the issue. After 3 days waiting for the call I visited their shop and they lied to me that they called, but they never called and they never touched my loptop, they just gave me back the loptop without checking it.

I had an excellent experience with Fruit Fixed in Short Pump. The staff was courteous and prompt. I received my phone back fixed in less than an hour. I would highly recommend them.

Ive had some repairs done here for my devices and they are always fixed perfect and very quick. Tyler was so professional, informative and kind. Love this place.

Fruit Fix is great. Spilled a drink on my phone and it wouldn’t charge, so I brought it in and they had it fixed within the hour. Pricing is affordable, too. Seriously, just skip the Apple.

Hardy was great to work with, they took excellent care of my phone and it looks brand new now

We took both of our ( broken) phones in Saturday and the technician repaired them in less than ten minutes. He was soo professional and knew exactly what the problem was immediately. I would definitely recommend this business. You won’t be disappointed!

I’ve used the Short Pump Fruit Fixed on multiple occasions now and everyone there is always friendly, helpful, and honest. Communication is relayed easily through text messages and everything is always done quickly!

Been here about 3 times now. They are always so helpful and Hardy has helped me all three time and is always such a delight. He definitely needs a pay raise ?.

Fruit Fixed always fixes the problem. Much better than the "other guys" in town. Repeat customer with a range of Apple products - Watch, iPhone, iPad, iMac. Never disappointed. Highly recommend. A++

Came in today (8/17/25) for a iPad Pro screen replacement. I was told by Apple they wouldn’t fix the screen damage unless I had Apple care tying to sell me a new iPad but refused. I then took it to fruit fixed since I’ve seen them whenever I come to this area. Great customer service and same day replacement. Looks brand new and all the features still work. Saved me lots of money $$. Thank you very much. Will be back in the future if I need anything fixed.

Very knowledgeable, friendly, and helpful customer service. Rain was patient and took time to explain my options, as well as provide an honest assessment of my repair. He provided tangible solutions that helped me make an informed decision.

Great experience. Knowledgeable; Hardy was very accommodating and willing to help me to understand the problem and look for the best solution. Will definitely use them for my future needs.

Hardy and whoever else helped me with my PC were extremely knowledgeable and helpful and I really can't thank y'all enough! And the customer service was ??? the professionalism was also there, as well! Again, thank y'all so much for fixing my PC for me!!!! Have a blessed rest of y'all's week!!!

Always go to them to fix my phone never any issues with the phone afterwards. Pleasant guys good time management and it’s worth it. If I crack my phone again you definitely will see me again. Thanks again for getting my phone looking brand new!

I used them for an iPhone screen gone bad. The technician assessed it and gave me the price and the time; he did not try to oversell on the product and was knowledgeable. In 45 minutes the phone was fixed with a new screen. It was on time and affordable

I came in and they were very helpful and got my phone back literally the next day. My phone feels brand new and I'm forever grateful ? . I was stressing about my phone and they made it go all away so easily. Will definitely revisit if I need help with my phone again 10/10

I had a simple SSD replacement needed to improve storage capacity on my gaming laptop. The staff were incredibly friendly and answered every call promptly. They were patient with me as I repeatedly asked questions about the process and timeframe. At the end, I was quoted a very competitive rate for their service. Compared to other stores I’d called, their pricing was the best. I would wholeheartedly recommend these folks to anyone in need of computer repair!

The guys at Fruit Fix were pleasant to work with. My phone needed a second look and they honored the warranty without question. They take pride in their work! Thanks Rain and Hardy.

NOT HAPPY with the screen repair done to my daughter's ipad mini 4 at the short pump location. Every single thing was in perfect condition outside of the screen being shattered when we took it in. Upon picking it up my husband noticed that the power button did not put the device into sleep mode like it used to. When he inquired about this he was lied to and told that the iPad minis are on a two minute delay and that the power button doesn't work to put them into sleep mode. When I called up to the store I was then told that the power button didn’t work to put the device to sleep beforehand, which was another lie because it certainly did work before dropping it off. Furthermore, I noticed smudges that would not wipe off on the back, which I can only assume is glue from the screen considering it was flawless on the back upon drop off. Also, the screen is very dull/fuzzy and the colors are muddy. When my husband brought this up he was told that they were working on a code to fix that ... something about needing to be coded in when using an aftermarket screen. Poppycock, a screen is a screen. This is clearly not OEM. (Not to mention we expressed concerns about it being as crisp/same quality as the original before dropping it off and were assured it would be the same ... nothing was brought up about a "coding" issue.) For $198 dollars I expected MUCH better. Very displeased that for a hundred more I could have taken it to Apple instead. This place is NOT worth it and terribly deceitful costumer service on top of that. I'm including pictures of the smudges that were NOT there before and will NOT wipe off now. As well as a comparison picture between the mini screen that they put on and my daughter's original ipad 6th gen screen. The brightness on hers is about a quarter of the way up and the mini's brightness is all the way up. Don't waste your money, just go to apple. UPDATE ... just a few hours later and she can’t even use it because it keeps glitching out!!!!!!

Just had a great experience at Fruit Fixed in Short Pump! The staff was friendly and very knowledgable. Go visit them for all of your phone and tablet repair needs and support local business!