W S Campbell Towing & Repair in
West Petersburg (VA)

Car transmission broke down on I-95 going back to Canada on Easter day april 20th. 2025. Thomas came to my rescue and was absolutely impeccable. He towed my car to the nearest Audi dealership in Richmond. He then gave me a ride to a hotel near by and even waited for me to confirm that the hotel had a room for me. That is what i call top notch customer service. Thank you so much Thomas!

To the rescue! We took a truck that we rebuilt out of storage that had set up for 6 months. We put a new battery on it and took it for a test drive. That jolt of power sizzled the alternator and little puffs of smoke out of the alternator later, we were having it towed!🤣 Probably the only part we haven't replaced on it in 10 years, lol...They fixed it right up and it has made it back to Texas where it belongs! Thank you!✌️

If anyone has to use this place, I would definitely say use someone else. I asked a simple question to the women behind the counter , the answer I got was....because. so I asked the same question 4 times. I finally got an answer from the very rude gentleman that came out and he told me I was a smarty pants and I was rude. First of all when asked a question, I'm pretty sure because is not an answer, after I paid the outrageous tow bill I was told I could wait outside. When he brought my car around he parked it on the far side of the lot. That's rude and very unprofessional. Tow bill was 250 admin fee of 125 to write a bill and 5% fee to use my card. I call bull and it's highway robbery. Use this place if you must. I will bite my tongue on the rest of what I have to say. Beware is all I can say

The owner of this company is the most arrogant, mediocre, and unprofessional person I have ever spoken to. The Virginia police use the services of this company and apparently the owner believes that for this reason he is much better than all the others, some of his employees are very professional and respectful the service from this company i can’t explain how bad is the service this company treats your vehicle as if it were something unimportant if your vehicle is ready the owner of this company gives your vehicle when he understands that he wants to give you the vehicle he doesn’t care how fast you need your vehicle.I notice if your vehicle has a Florida license plate, the owner treats you and your vehicle as if you were a criminal or something else very careful with this workshop in my opinion people like these should not exist, they are a shame for this country

Horrible experience with these people. First they said that they had to arrive at the place at 9:15 and they arrived at 9:25 then it took them 20 minutes to load the SUV into our trailer. When everything was ready, we contacted the secretary to pay with a credit card and she said that she would send us a link by email, but they misplaced the email with the intention of wasting more time and so the crane owner began to pressure that if we didn't pay them they were going to take the SUV. Our driver even offered to pay cash and this person refused and then invented that our driver did not want to pay and then grabbed our SUV and took it to his place making us pay 500 dollars for something that was not our fault. It is unfair that they have already had that type of plan to take more money from us and not earn it honestly. Please be careful with this company that is not honest and only seeks to affect others.

I had a flat tire after a 12 hour drive. Thomas came with the rollback within 20 minutes. Can't say enough about Campbell's. Thank you for always being there for me and Danny

Great place, awesome service and wonderful people! I can't say enough about these folks. Friendly and will go out of their way to "fit you in" when possible. Fast and reliable work rounds out a great experience. My one and only repair shop now

Car inspection was done in a timely manner. Seating in the waiting room was overly soft and very comfortable. Overall atmosphere was very welcoming.

So incredibly grateful for the people at Campbell and the outstanding customer service they provide. My son was on a road trip on this holiday weekend and needed to have his tires and a belt checked for a possible safety issue. Campbell was the only place open in the area. They not only took a look right away and checked the belt and tires, but also graciously drove around with him to check the engine and make sure the car was safe to drive. So reassuring that both my son and the car were in capable hands. Glowing reviews for Campbell!!! They restored our faith in humanity!

Awesome people at W S Campbell. The ball joint broke on my silverado on a Saturday after 5pm. They had a tow truck there within 30-40mins. Then they took my wife, sister in law, and myself to a hotel for the night. I was told they could fix it monday morning and they did. We were 3 hours from my house when we broke down. I would recommend them to everybody that is in that area

Had my car inspection done today and it was great, in and out in 40 minutes. Love this place. They are very polite and kind. Great bunch of people. Good human beings. So if you have a problem and need help on you vehicle just give them a call. Good luck everyone God bless

I made an appointment for 10am oil change there were others there for inspections. At 1050 I was informed that the guy had one more inspection then he had to go in a call and I can get my oil changed later wow so what the bleep was an appointment for. I spent my morning and arranged work off spent gas money to drive there. This is not how customer service is done. I would give it no stars and what’s bad is a friend referred me to them and said what a great business. Very disappointed but people these days just don’t care about how others day may be like or maybe just say I’m so sorry did you have to take off work etc. if you work in a business and even though you get tired of the place you still should be considerate of others.

The young gentleman was very kind! He made a horrible experience kinda smooth! I was 4 hours away from home when a brand new tire I had gotten less than 2 weeks ago blew out.

I cannot express enough gratitude for the outstanding service provided by WS Campbell Towing and Repair. When our RVs alternator stopped on us in the middle of the night on 95 S in the middle of a rain storm, they came to our rescue promptly and professionally. Despite it being the middle of the night, two trucks arrived to make sure the rv and our family got to safety quickly. They came with a positive attitude and a willingness to help. Their expertise and knowledge were evident as they quickly diagnosed the problem and worked diligently to resolve it. Their dedication to customer satisfaction was truly remarkable. Not only did WS Campbell Towing and Repair fix our RV right away in the morning, they also went above and beyond by ensuring our safety and comfort during the process. We were able to stay in our rv in their lot overnight which made us feel safe and welcome. It also saved us a hassle from trying to find a hotel room last minute. Their exceptional service, even during terrible hours and a storm showed me how genuine this family business is! The level of professionalism and expertise displayed by the entire team was truly impressive. I highly recommend WS Campbell Towing and Repair to anyone in need of reliable and top-notch assistance for their vehicles. Thank you so much WS Campbell Towing and Repair, for your exceptional service and for turning a stressful situation into a positive experience. You have earned my highest recommendation and utmost appreciations!

Scott and his son are amazing! We were in an accident on our way to the beach. They came to the scene to tow the other vehicles. They saw us on the side of the road and they offered to drive us to the gas station where it was cool.they helped us load what we could and unload it. My wife then left our licenses in the truck and I called them and they took the truck apart and found it then drove back after a job and brought it to us. This was all on a Saturday!!! These guys are AMAZING!!

WS Campbell came to the rescue! We had a flat tire on one of our service vans in Petersburg. I called WS arranged for them to tow the van, and then replace the flat tire with a new one so we could keep the spare. Tracey and Marcy were professional and made the entire process so easy. Thank you!

Took my vehicle in for an inspection and they were able to take it in, inspect it, and get it right back to me easily. Staff seemed friendly and courteous.

This was a great company years ago but all of the honest caring people that worked here including the owner have unfortunately passed away and the ones left are shady crooks. They don't care about people at all. They only exploit them in their time of need. This is one business I will not be sad to hopefully one day see out of business but I guess that won't happen as long as they're robbing people blind. What good is a family business when family are the ones to ruin it?

Had to have my motorhome towed. Scott and Turkey did a great job. Thanks

Campbell's garage does very professional work. It's staff is friendly and professional and we'll equipped and usually can get the job done between one and two days. The last time I came their I had a leak in my radiator area. He installed a hose on it, but my radiator is still leaking down. I feel like this job is incomplete and I should not have to pay for this. My family have been dealing with this company for years. They usually does excellence work, but sometimes it might be some employees not doing their job accurately.

Blew a line going into my transmission on my tractor trailer. I called and they got me right in, diagnosed the problem (thankfully just a hose!), and got me back on the road in a few hours! Friendly knowledgeable mechanics. I highly recommend them!

They recently replaced my starter. Fair price and quickly repaired. I have dealt with them over 37 years. They are like family and are totally awesome, honest and reliable.

Beyond amazing service!! We can't thank Mr. Scott enough. On our way to northern Virginia our car broke down and this was the closest service. In just a couple hours, our car was back and running!! Super friendly personnel and trustworthy service!! If you ever need a last minute repair, Campbell's is the way to go!

My experience with WS Campbell Towing was excellent. I was traveling on the highway when my transmission line came off. It was a Sunday and I was able to coast off the exit in Petersburg, VA. With no expectation of getting help until Monday, Mr. Campbell came and towed me to his shop. I was happy to have my car in a safe place overnight and he agreed to look at my car first thing Monday morning. By 10am I was back on the road. William Campbell and his staff were professional, helpful and a pleasure to deal with. They even gave me a ride as a consideration. Highly recommended.

Super friendly people. Been going here for years to get my vehicles inspected. Will tell you what's wrong with your vehicle without trying to upsell you on different services. Highly recommend.

Amazing service and nice people. I broke down on a eight hour drive north. When I was towed to Campbell's they quickly helped me get on my way after finding out that I was basically stuck without my car. It would have been a long day if it weren't for these generous people.

Wonderful Family owned Company. Needed a Va. Inspection, had me in and out in about a half hour. I can't think of a more honest place to take my vehicles. If it's good enough for the Virginia State Troopers, It's good enough for me. Since I work on my own vehicles they were even nice enough to let me know if something needed replacing or if I could wait a while. No added charge. As a new resident to Virginia, the place was highly recommended by my neighbor who is a state trooper. I have no complaints.