This place sucks. They sold me a motor, and then refused to take it back. They climbed on my trailer without permission and tampered with the engine. Then refused to give me a refund for the motor. Be cautious with whatever you get from them because they do not stand by the stuff they sell.
My friend was on speaker with a nice lady and he asked if they had any 2.0 manual VW Golfs. She looked and said that they didn't. Friend said ok ma'am thank you oh actually do y'all have any other VWs that are manual. She didn't say anything just handed the phone over. Guy said what are you looking for? Friend said seeing if yall have any other vw's. "Didn't my daughter just answer that? She said we didnt but you didnt want to listen" In an overly rude voice. Friend said "I had asked about a golf and then asked about other VWs and she passed the phone to you. There was no need to be rude" "Well my daughterwanswered and youre not listening. We dont. So bye" Friend then said again "there was no need to be rude though" the guy went off and then my friend really went off. Just lost atleast two customers and I assume they will lose alot more.
Not organized at all and you can’t get to most cars. You have to climb over vehicles to get to the inside ones and then deal with the tall grass and weeds covering the cars. On top of it the prices are so high you’re probably better off going on eBay or having CAP pull it for you. $20 for a broken and ripped arm rest. Could only get a broken one because the 10 trucks available weren’t able to be reached. He also said he had 20-30 of the car I had but only had 11 of them. I’ll definitely stick to CAP where it’s clean and organized and much cheaper
Well first guy told us he had, didn't tell us where we may find the part, which area, so we walked about 45 minutes looking. After not finding we came back to shop and the guy says we'll you can try behind this building. He should have said that in first place. Great we found part, saved us some money but. The man seemed like he could take or leave your business.
Lots of inventory, friendly helpful staff, if they don't have it they will even refer you to other places or companies that might have what you are looking for. Great prices as well.
HORRIBLE staff!! HORRIBLE OWNER!! Rude and nasty at the mouth every last 1 of them!! Sold me a bad part then gave me a hard time when replacing it!! They didn’t want to give me my money back and guess what??? Part they replaced also has broken sensors on this as well!!! Would not recommend these crooks to ANYBODY!! Waited all day just to get yet another damaged part!!
Went there yesterday to search for some items for my 86 Cutlass I recently got. I called the day before and was informed that it was only one left or what's left of one but I took the 45 minute drive and left happy as hell with some wheels I found nearby in the yard. Friendly staff I would highly recommend checking them out!! I'll be back for sure
Got my dash here and it works!! Super exciting because now I can tell if I'm speeding or if imma run out of gas lol and we'll thank you so much for that.
Absolutely poor service! I called a few days ago to ask about a rear end for a 2006 Toyota Tacoma, was told they had plenty. Before making a trip, I decided to call this morning to let them know I was coming and to be sure they had exactly what I needed. Well a guy answered, told him what I needed and quickly he told me I don't have Toyota Tacomas here, I don't deal with them! I tried to explain I just called a few days ago, and was told you had several. He said you must have called someone else!
Really? Poor customer service and now I see why other reviews are poor! I would not waste my time with them! Unorganized!
Management staff are disrespectful. Poorest customer service I have ever witnessed. They open and close the business at a moments notice without regard to the operating hours they have posted. The junkyard is not well maintained and dangerous. Worst experience I have ever had as a customer. 1 star is all this facility deserves. If you have any other options, choose the other option.
This place is awesome. It's sad some don't understand what a you pull junkyard is... No one is going to help you out with more than a finger point in the right direction. It's not rude or bad service, it's just how it works.
Poorest customer service I have ever seen. I would NEVER recommend them. They could not even get off their backsides to find the parts I needed. Just told me they are outside and to go look through everything to find them myself. Will never go there again. If I could give 0 stars or negative stars I would.
Great junk yard!It is a little unorganized but it's nice they keep vehicles for a while.expecially classics.most junk yards recycle them regardless of how rare a vehicle is.Also,it's nice to pull any part you need most big yards won't even pull small parts because it not worth their time.Always support pull your own part yards.When /If they are gone we will miss them.
Very helpful, professional, and polite fair prices and as I read these reviews I feel people forget this is a junkyard not Ruth Chris. I will be going back soon to conduct more business.
Was going to attempt this place until i read the reviews. A lot of people had the same problems. I have 3 kids and can't afford to waste my time and money. Thanks for the reviews.
Not the lowest and not the highest prices. Bought parts for three different vehicles. Didn't always find what I was looking for, but that's part of the fun of it.
How is this place not shut down? This place is dangerous and the prices are way too high and the employees are rude. I used to go there and get ripped off a lot when I was younger and didn't know any better but thank God for chesterfield auto parts and the Internet. I will never visit this death-trap, unorganized junk yard again, and recommend anyone else thinking about It not to also.
Awful experience, I believe the reviews here are placed by the workers. I visited looking for a door panel for my car and had the worst experience I've ever had trying to get an auto part.
To start, I called in advance to make sure I wasn't going to drive 30 minutes to find out they didn't have my vehicle. Upon calling, I was quickly told they "had a bunch of 'em" before they would have time to check so was happy that they must know for sure.
Upon arriving and locating the junk pile that is known as the office, I struggled past the group of people directly inside of the door blocking the entrance that were just conversating
(employees).
I made my way to the counter and informed a gentleman behind the counter that I had called regarding my vehicle about 30 mins prior, he confirmed he remembered and then told me " There should be plenty of them out there to the left"... mind you this is a huge mess of a junkyard with scattered parts everywhere and no system whatsoever in place for a customer to be able to locate anything themselves. I asked for more specific directions and was given some more direction that still was far from clear. After searching in the indicated direction for over an hour passing abandoned houses piles of garbage and molded furnishings, I still had not found a single vehicle I was looking for, I returned to the office and asked for further help, and they told me "If you couldnt find one over there, try looking on the other side of the lot near the front of the field." In the complete opposite direction they sent me at first. I proceeded to the lot near the front field and searched for an additional hour to try and find the vehicle with no success.
At this time, I returned to the office again. I indicated I still could not locate the vehicle and would need help finded it as I looked thoroughly in all places they had sent me. The person behind the counter asked a couple of other people that were standing around the main "office" if they knew where the cars may be located and they also just said they didn't.
I stood and waited assuming that the person behind the counter was using his computer to look up the parts, and purchased a flat pepsi cola from a man trying to sell wd40 and crackers in the office, while i waited. After about 10 minutes i stepped over to see what the man was doing, and if in fact he was looking up the parts, to find he was playing a card game on the computer. He then noticed me again and asked another man if he knew where the car would be, he also responded no. I then left the building entered my vehicle and drove away from the mud filled junk lot of hell that I will never visit or recommend anyone visit ever again.
This is a garbage dump, far from anything one would think of when considering purchasing used parts. There vehicles are molded and half are disintegrating The "staff" are les than helpful and rude. No one there will go out of there way to help you, or even help you if you ask directly. AVOID AT ALL COST.
I went about a week or so ago and they were very helpful. I needed a window switch for my car and they ended up not having the one i needed but they were still amazing enough to take the time to remove my door panel and bypass the switch to atleast get my window up as well as search there whole yard for window struts. Thanks guys for all the help.
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