This rating is based on customer reviews, inventory size, pricing, and service quality
From the available reviews, Greenbrier Auto Wholesale Center in Chesapeake, VA shows mixed but slightly positive sentiment. Many note personable staff, clean dependable vehicles, and fair pricing; a repeat buyer cites long-term reliability. Offsetting this, two detailed 1-star accounts report breakdowns and weak follow-up—serious communication/service issues—though one case was later resolved. Inventory moves fast, yet alternates were offered when cars sold. Little insight on yard organization or parts-finding; some wish financing responses were quicker. Overall score: 70/100.
Address:
1510 S Military Hwy, Chesapeake, VA, United States
8:30:00 AM - 12:00 AM
12 - 8:00 AM, 8:30:00 AM - 12:00 AM
12 - 8:00 AM, 8:30:00 AM - 12:00 AM
12 - 8:00 AM, 8:30:00 AM - 12:00 AM
12 - 8:00 AM, 8:30:00 AM - 12:00 AM
12 - 8:00 AM, 9:00 AM - 12:00 AM
12 - 6:00 AM
What clients say about Greenbrier Auto Wholesale Center in Chesapeake (VA)
I just bought a vehicle from this dealer. I initially went to the dealer because my father bought a car here years ago and had good service and very good luck with the car. I put in an inquiry for a sedan I saw on the website, I got to the dealer and sadly it was sold. But luckily I saw another vehicle I’ve had my eye on for a while. And it was still there! Debbie was not only awesome with guiding me through the buying process but she was very personable as well! It almost felt like we knew each other and an experience like that is worth more than money.
I wish car buying was a little more simpler. Such as, able to get an answer as soon as you submit an application for financing. A lot is virtual now I think carvana and virtual car buying sites are gonna be the way to go.
You have to be thorough buying used cars. They will let you take to a trusted mechanic of your choice which I recommend doing. If you don’t impuslivley buy this dealership does offer some good vehicles and fair prices. I’ve bought 4 cars from them in the last 15 years and 2 currently own bought same time. No major issues. You can get a lemon buying new so just be more protective over your investment. Overall I’ve recommended this dealership to several people. Cars are fair and pretty nice and service is average to a little better than average. No real complaints.
Worst car buying experience ever. This entire southern auto group company has major communication issues. They WILL NOT call when they say they will call and then when I call no one has answers for me. I've had my car 6-8 weeks now and have had nothing but issues. The car has broken down on me twice and they refuse to admit they sold me a lemon. I would never wish anything I have been through with this company upon my worst enemy. The ONLY person that was helpful was Joanie Brew who doesn't even work at any of the locations I've been dealing with and unfortunately she is in the service department when what I really need is a manager who is actually going to give me a solution to these issues I've been having. I would never recommend this company for buying a car.
Edit: Joe DaVersa helped fix all the issues I have been through with this company. I still would not recommend this company but if you end up buying from them anyway, only deal with him. He was very good at what he does and I didn't have to go through multiple people to get things done he was the only one I dealt with to resolve the issues.
So i was car shopping and came across a nice van here and they let me test drive it and everything. i fell in love with it. Then he (tha manager lets me know some one else got approved for it first. So then he tells me he can get me something like tha same van. So he did. And called me up telling me about this van, sent pictures and everything. So i got over and once again i fell in live with it. Tv's and everything for my kids.signed tha paper work. Well this month Aug 2017 will be a year that i have had this van and i have had nothing but problems and they don't wanna help me fix nothing. My tvs stoped working two weeks after having it, there was food and nasty stuff in tha back all under my seats, so that tells you they just threw me in some junk, my a.c doesn't work i needed new breaks a month after, my doors on tha side stoped opening i got wires hanging out, ( mechanics telling me its a fire hazard, Windows in tha back don't go down and more... i call and leave messages every month and that manager Joe never calls me back! Its aggravating knowing their are people out to get people. I'm a single mom with 3 kids and now I'mö stuck fixing this van and still owe after only having this for a yearg
2601 Indian River Rd #150, Chesapeake, VAAuto parts store
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