Total Offroad and More: Truck, SUV, & Jeep 4x4 Parts - Nashville, TN in
Nashville (TN)

I ordered a grille guard direct from Westin and they sent me a wrong part. Their customer service sucks so I went to Total Off-road and they were able to help me make a quick adjustment, so I was able to finish my project. The mechanics were knowledgeable and courteous, and Jerry and Jordan at the sales counter were cordial and prompt at getting me help.

This day I had driven around to all the 4x4 off-road shops in the nashville and surrounding area shopping for rims, I was less than impressed with most of the shops until finding Total offroad, to me the experience and the people are as important as the service they are providing and we had a great time.The rims look amazing and they seem to really take pride in the small details and are very knowable. I would highly recommend!! Honorable mention-Brian's Motorsports in hendersonville they also are super cool but are more the show truck oriented shop but they gave me there time with them knowing they didn't have what I was looking for.

The crew at Total Offroad & More were able to diagnose a rattle from my Jeep Wrangler tail gate / spare wheel & got me back on the road in minutes! Multiple other places weren't able to figure out the issue, but they found that my tire mount was cracked & replaced it for no charge. I would definitely recommend their service!

Great shop! Honest, knowledgeable, and fast. They did amazing work on my truck’s tires and suspension — rides better than ever. Highly recommend!

I had an excellent experience at total off-road. They really know their stuff when it comes to tires, suspension, and truck work. The staff was professional, honest, and took the time to explain what needed to be done without trying to upsell unnecessary services. My truck rides and handles better than ever, and they got the job done on time at a fair price. It’s clear they take pride in their work and care about their customers.

I have a rather large grapple truck that broke down, and it was within minutes off total off-road and it was in limp mode and couldn’t drive it far and luckily they allowed me to park it there until my mechanic could come take a look at it, and even though took much longer than expected they were absolutely so patient and helpful during this time. Customer service is absolutely amazing, and always smiling faces and positive attitude anytime I talked with them. Great people and great business!

Wow! Thank you Total Offroad. I called for a quote to have my shocks replaced on a 2013 Jeep Rubicon. The price they quoted was fair and reasonable but the work they did was excellent, fast and best of all the price didnt go up once my jeep was in their shop. They are Honest, Reliable and do great service work!! I highly recommend this place.

Had some tint put on my truck at Total Offroad. Staff was professional and friendly, and they did a great job for a great price. Highly recommend.

Had a great experience with them. Very friendly at the front desk and got me in and out very quickly. Nothing but good things to say

New Redhead Steering box, synergy tie rods, fox stabilizer, bilstein 5100s & Falken At4ws. 295/70r18 & Windshield tint. The truck is night and day better. Thank you !

Awesome job. Email them the power running boards i wanted. They called and found the exact ones and had them ordered the next day. Had them installed on following day and turned out great. Couldn't be happier with them. Thanks . Will def call them if I need something else.

Came to total off-road and more at 4 o’clock. Needed a truck bed cover before I headed out of town. I broke mine just a couple hours earlier. Leana and Jordan found one they had in stock for my 2016 Ford 6.5 foot bed. Shane installed it in recorded time. I was in and out in an hour. Oh yeah, and on top of it, the price was very competitive!!

I called the shop late on Friday to order an RSI smart cap for my Jeep gladiator. They had it in the immediate week and installed in less than a few hours. Crew was extremely professional and the work they did was amazing. Since changing the shop, Their inventory has massively increased both quantity and quality.

I recently bought a track bar and steering kit for my Jeep TJ through them. At first, I didn’t need the parts and asked for my deposit back, but Jordan couldn’t even figure out how to refund it. Fine—I told them to just go ahead and order the parts and I’d keep them, even though the guy and the girl up front clearly can’t keep track of anything. I waited for the parts to come in, scheduled an alignment, and even had it confirmed twice—once while I was inside and again as I was walking out. “11 AM, right?” He said yes. Guess what? They forgot to schedule it. I spoke with the girl at the front, only to be told they don’t even do alignments unless it’s at 9 AM. Are you serious? This is beyond unprofessional. I’m done with this place. Absolute garbage service—I’m never coming back.

Jordon at Total Off Road hooked me up with a bed cover at a great price and service! I walked in to inquire about pricing and had no idea that they could do it on the spot. Within 5 minutes he had pulled my truck around back and entire process took less than an hour! Will be using them again!

I have been here a couple times for my Gladiator and always gotten great service and everyone has been honest about pricing. I got my wheels and tires here, aftermarket bumper, winch, rear lights & smartcap for my bed. I feel like this shop, and Donnie will listen to your concerns, and try to work with your budget. I recommend this place for their service and selection of aftermarket Jeep things.

Came in for some auto tint from a Groupon special. Being familiar with the process I knew to ask about upgrading to the premium tint, which prevents the heat from sunlight . Only cost a Benjamin more and the gradient, legal up front with a lil darker on sides, made for a classy look. Happy with the appearance of vehicle and staff for working with with me in a crowded show room.

Visiting from Charlotte NC for our anniversary and our Jeep JKU Rubicon developed a major rubbing metal noise. The shop tech dropped everything and found out where the noise was coming from and helped to make sure we were going to make it back to Charlotte. I can’t say enough about the help from the front desk to the tech. They worked on it for two hours and didn’t charge us anything. Talk about making you feel at home. 5 plus star rating from us. Thank you again for everything!

My truck runs a lot better after visiting Total Offroad. I purchased 2 tires, an alignment, and front end suspension/steering parts for my ‘04 F250. Everything was discussed with me before any work was completed and the technicians performed quality work in a timely manner. The front staff is very friendly & knowledgeable and the prices are reasonable. Overall, I am extremely happy with the services provided by Total Offroad and I will definitely return in the future.

Charges people for things that were never authorized or disclosed. Super unfortunate, save your time and money. I took my business to another shop UPDATE : they never disclosed a "pre alignment inspection" fee. Thats my point. You can "claim" the work on my jeep is wrong all you'd like. Simply stated: you can't charge an inspection fee you never disclosed. It feeds into the stereotype of repair shops- dishonest with hidden fees. Nothings "installed wrong" but if you choose to justify your wrong-doing by insulting consumers, good luck in this business. No offer to refund $195 that was NEVER disclosed. Ladies and gentlemen stay away, I'll be sure to let ALL my jeep groups, friends, and family members to stay away.

I would give no stars if possible. The shop provided an estimate and the work was 2k over the estimate. When I attempted to say I no longer wanted to work completed, Donnie the manager informed me the truck was in pieces and the work had to be done. But they they had no parts to work on the truck. WHO DOES THAT?? At that point they took another 5 days to get the truck back to me. Never provided any removed parts so I could ensure what was replaced and I was charged for. They also rolled in a warranty for 250.00 that I did not approve and asked to be removed, which was never removed. Took the truck back for a vibration, it still has and they charged me for a tire balance for tires/wheels I purchased from that location . DO NOT BUY ANYTHING FROM THESE FOLKS! SKETCHY SKETCHY SKETCHY!! PART TWO! They are reopening the claim. :) Your dishonestly won't hold up!! Never went over the warranty or that I was being charged for it. I asked for it to be removed and that never happened. As for the parts, you never provided the old parts that were supposedly replaced. I did not agree to rebuild the whole front end or change the lift for a better one. I wanted to lower the truck 3 inches, you told me that would need full replacement and factory parts. So you sold me a 4,.5 inch lift so it would just need a lift replacement. All of that's on you sir. You were wrong and conned me. Facts are facts. Everyone can see how unprofessional the business is by your responses. FYI, tires and wheels were always rotated. I take care of my stuff and have receipts.. What a JOKE!

Had my truck regeared here awhile ago and as far as that goes the work was fine. However one of the shocks on my steering stabilizer was broken after the job was complete. As soon as I left the shop my truck starting pulling to the right, I communicated it to the shop and they assured they look at it after the break in period since I live 2 hours from the shop. Once brought back, the tech identified that it was the shock, mind you I had zero issues driving my truck north 2 hours to get there. Once the problem was identified I asked for some form of compensation and the shop manager took zero accountability. I also called customer service for help and they advised me to take it up with the shop when I was already denied. Another frustrating tid bit was that I was unaware that you're supposed to communicate the fact that you might want to keep your own parts, meaning they scrapped my gears without my consent and no compensation from them on that either when I'm sure they receive some form of payment when they scrap parts.

Ted was very helpful in selecting which lift parts and tires for my truck. Ted went above and beyond with his communication and answering all of my numerous questions. I changed my lift package about 3 days later and the professionalism Ted showed was great and helped me order different tires & lift. This shop does great work, values their customers and present affordable & high end options for truck modifications. Very happy with the work & customer experience that was provided to me.

4/1/24 - Updated review: I just had a very constructive call with Donnie from Total Offroad just now who provided some great customer service and offered up some options to address the issues with my previous experience at the shop. His genuine concern and attention to this matter is very much appreciated and the reason I am adjusting my review. Original review: I never leave reviews good or bad, but I am beyond frustrated… When this shop was still under four wheel parts, I had a great experience. The staff was extremely helpful with my alignment and winch installation after I installed a lift kit myself in the garage. I took it back to the shop for another alignment after it changed to total off-road. I was unimpressed from the moment I walked in. Store looks pretty much the same but customer service was not great. The tire rub was awful after the alignment, far worse than before. I expect more from a shop charging those prices that goes by the name Total Off-road. I’m in the process of removing the spacers from my front wheels to avoid the tire rub and if you look at the picture, it appears a generic lug was installed instead of all matching from my set. The lug is stripped and having a hell of a time removing it. The only reason I took my vehicle here was to get premium service from a shop that specializes in off road vehicles and this was some very basic work. Will not be going back.

My wife and I bought a brand new Tundra 9 years ago from a dealership in clarksville that already had a lift kit on it installed by this store. We liked it so much we brought it back in for an off-road front bumper. We have been pleased in all ways. Some of the same guys who installed it all still work there today. I call them from time to time and get info, specs, and advice on keeping everything going and in good shape when needed as I live in W Maine now with the truck and can no longer bring it in. David R. and DJ are extremely knowledgable and helpful. Hopefully I make it back in to this location someday!

I brought my brand new 2023 Silverado High Country in for a airlift rear suspension, leveling kit and wheel alignment and I noticed it was very strange when i arrived to pay my balance the salesman just handed me my paperwork and keys never offering to show me how the $2,600 system even worked I was told to read manuals, I dropped off my rental and returned to pick up my truck and noticed damage to my left rear quarter panel and I immediately showed the sales team the damage and I was basically told that brand new trucks come in with damage all the time and the damage was there already, and the salesman saw it upon drop off inspection with I know to be absolutely 💯 false. Will NEVER recommend this shop to anyone very BAD BUSINESS!!!

I've been wanting to have work done to my Jeep (lift, bumper, wheels and tires) for years but didn't really know where to start. Jordan at the Nashville location was exceptional. He was knowledgeable, very responsive, and extremely patient with all of my specific requests. Once we landed on a plan, he worked me into the shop quickly, provided multiple updates along the way, and followed up once complete. In addition to Jordan, our experience with all other team members has been excellent (Ben - asst. manager) - I look forward to having any ongoing maintenance/work done here in the future. Time to take the top off and enjoy the summer - thanks guys!