This rating is based on customer reviews, inventory size, pricing, and service quality
Eugene's Towing Company in Nashville, TN earns 97/100 with overwhelmingly positive, recent reviews. Themes: fast response (often 20–30 minutes, even late nights/holidays), friendly, professional drivers, careful handling including classics and long hauls, clear communication with updates, safety focus, and generally fair pricing. Many note affordability; a few mention higher-than-expected costs and one severe complaint about a price change. Wait times are short; customer service is personable and reliable. No insight on parts inventory, yard setup, or finding parts since reviews cover towing only.
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Prompt service very friendly guy loved the conversation he even joked with my kids on the way to drop us off. The truck was very spacious would definitely recommend to anyone in need of a tow.
Mr Eugene was simply a life saver! I broke down in the middle of the road blocking traffic and it was a crunch for time. He showed up in no time flat and got me off the road.Thank you sir!!
I was towed from East Nashville to Smyrna. I paid a good price and he was super quick picking me up and dropping my truck off. This is a great company, I would use them again and highly recommend them to anyone. Thanks for the safe delivery
Eugene’s tow service was GREAT, he was Quick to respond and very friendly, precise in the pick up and delivery to the dealership and I’m thrilled with the service. I Highly recommend this Company for any and all your towing needs.
He picked up my beater with a heater camry on the side of 24 within 30mins of calling! Great guy. Felt like I was hanging out with my uncle lol. Cracked a few jokes with me and my buddy. Would definitely use again.
Eugene was the most responsive, most considerate, most honest and fair tow truck driver I’ve ever encountered! He picked up my vehicle without me being there, sent before and and after loaded photos and texted me with every step! Shows a lot of care for what he’s doing for people! Thanks Eugene!
Man, Eugene is a great guy! Great conversation, very quick and assured me my 1985 Ford XLT got to the shop as it needed to!! Great price and quick to respond!
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Eugene’s Towing Company exceeded my expectations. Eugene knew exactly how to handle my 1971 Plymouth Duster and took great care getting it out of storage and into my garage. His experience really shows, especially with older vehicles. If you need a tow done right—especially for a classic—this is the company to call.
Eugene is awesome and friendly. He showed up on time and got to the tire place quick too. His price is reasonable too. He make sure we are safe while he getting my vehicle up due to fast vehicle passing by on the highway.
Great Service & Fast Response!
Eugene’s Towing Company provided excellent service when I needed help. They arrived quickly, were very professional, and handled my vehicle with care. Eugene was friendly, clear about the process, and the pricing was fair with no surprises. It made a stressful situation much easier. I highly recommend Eugene’s Towing to anyone needing reliable and trustworthy towing service.
Eugene was great! Fantastic communication, excellent recommendations for getting our truck repaired. He showed up on time l, had great pricing and kept me informed the whole time between pick up and drop off. We appreciate you very much and we will definitely give you a call when will need you again in the future!
Can’t recommend Eugene enough. He was upfront about pricing and on time. He got me where I needed to go and even jumped my battery. If you’re reading this review, just go ahead and call my man. Great service for towing.
Eugene was a Thanksgiving miracle! Stranded in Nashville on Thanksgiving Day and he came and got us and recommended a reputable shop that called me promptly the following morning. He was super friendly as well!
Eugene was great to assist me in getting my car from the airport garage to my local dealership as I was about to board my flight. Excellent service and dependability.
Eugene has offloaded large traffic safety trailers for us on a couple of different occasions. He has excellent communication and got the job done for us quickly. I'd highly recommend him for any of your towing needs! Thanks
I don't normally write reviews because I believe all businesses should provide exceptional customer service, however the other night when my husband had run over something that was in the road and ended up with a hole in the radiator and all the coolant poured out. He couldn't drive it, but needed to at least get it back home.. I spent over an hour on the phone trying to find someone to tow it three miles. This man was the only one who would be reasonable.. all the other companies wanted well over two hundred dollars that we just didn't have . Eugene was the only one that wanted to help.. he towed us for half of what all the others were charging and he came straight away.. seriously a 10/10 for this man.. he really did save the day.. he was quick and professional and got us and our car home safely. thank you so much...
I had to quickly get a box truck towed. Eugene got there within 20 minutes. Extremely fast service. Also, well priced service. It was around $250 - from phone call, to pick up, to drop off. In under an hour. Crazy fast. Highly recommend. Also, friendly and funny!
I had such a great experience today!
Not only did he show up quickly and take care of towing my car, but he also went above and beyond by helping fix the issue right then and there. He was incredibly knowledgeable and explained everything in a way I could actually understand. On top of that, he was genuinely kind, respectful, and had the best sense of humor — definitely made a frustrating situation a lot easier to deal with. If you ever need a tow or roadside help, I highly recommend him. Five stars all the way!
Eugene’s Towing Company truly went above and beyond. I was stuck on the side of the road, and they got to me faster than I expected. The driver was courteous, professional, and handled my vehicle with great care. He made sure I felt safe and informed throughout the whole process. It’s rare to find a towing company that combines speed, honesty, and great customer service — but Eugene’s does just that. Highly recommend them to anyone in need of a tow!
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