These guys are awesome. We were towing our boat down to go fishing this past weekend and our truck's powering steering system blew out. Truly unfortunate because the weather was perfect and the seas were too, but these guys came to our rescue! We have BoatUS's Trailer Assist program and these folks towed our boat and truck back home for us. The driver, Junior, was a fantastic guy. Super knowledgeable and so pleasant to work with. He had room in his cab for my husband and I and we could not be more grateful for their help! We're now working through the claims process with the owner and he's equally as great to work with. We highly recommend these guys. They were prompt, friendly, and very efficient. If we break down again (hoping that's not the case, but you never know) we'll be giving them a call!
Needed a flat put on in the middle of the night. BRC was responsive, and after speaking to the owner a tech arrived within 30 mins. I forget his name but he was fantastic and helpful. I also dealt w the owner once more, and Lisa, to receive a receipt the next day. Thank you very much, I am grateful!
The only reason he got one star is because I couldn't leave 0 stars. I assisted my nephew with his towing and he charged my nephew a ridiculous fee for moving the vehicle. Bobby charged $250 to move the vehicle locally. Then he wanted to tack $100 on for waiting to tow the truck for circumstances out of my nephew's control. He kept asking if the insurance was going to pay and i told him it was self pay and he became upset and was short with me and hung up before I said goodbye. I will never ever use this service and if you value customer service you won't either. I have the actual receipt from what he charged but I didn't post it but I can if need be.
Called when we had our transport truck stuck in the mud. Brc was fast, professional, and very reasonably priced. Will definitely keep their number handy if we are ever in trouble in the Goldsboro area again!
Are used Geico roadside assistance to get a fuel delivery after I ran out of diesel fuel today. The company they dispatched was BRC. Leon arrived to my vehicle more than 45 minutes before the scheduled time, he did not have a diesel fuel container, So he loaded me up and drove me to the nearest fuel station. The entire trip Leon was kind professional held a good conversation and was even kind enough to offer me some of his pecans. After I got to the fuel station he even waited around for me in order to ensure that my truck would crank after getting fuel. Leon went above and beyond and I would certainly recommend this company to anybody in need of a toe fuel delivery or lockout
I had a tire blow out on my camper. Thomas came out quickly, and went above and beyond expectation and customer service! He had to make what he had work, and he definitely did just that! He had to lift our camper up with the tow truck due to the height of our camper a Jack wouldn’t work. It was amazing, dude deserve a raise!
I was stuck on the side of the road. Had the best customer experience, the guy wasn't in town and rushed to help us out! Went way above and beyond to help us out! Highly recommend!
I needed a jump start and Frank was amazing. He even followed me to Auto Zone to ensure I wasn’t stranded on the way. I really appreciate the extra care taken and although I hope to never need these services again, knowing I have BRC as an option puts me at ease.
Bobby Reavis, BRC towing, I’ve used them many times and they are awesome, just had my wrecked Tahoe that I was being stored, towed back to my house, as usual, on time, professional, reasonable price, Tristen was the driver and he was awesome, very professional, very friendly, and knows what he’s doing, Thanks again BRC
Poor Customer Service over the phone. The person over the phone was yelling to "State My Business" after I tried to engage in a conversation for a tow. Completely unprofessional and would not use due to this phone call.
I made a mistake and locked my keys in my car. I was worried since it was Sunday evening about 9pm that no one would be able to assist me, but the gentleman on the phone was very nice and professional! Prompt service had me back on the road in no time. I definitely would use this business again!
My wife and youngest daughter were on a trip from Virginia to Florida when her car broke down on 95S. All the towing companies we talked to would gladly tow the car and leave them on the side of 95 due to COVID restrictions. Not only did Bobby send a wrecker with a back seat, he contacted me to let me know he wouldn’t leave them stranded. His driver, Jeremiah, took the car to the dealer, and he also drove my wife and child to the airport to get a rental. He also stayed with them until the rental was complete. I can’t thank them enough for going above and beyond. As we found out, any company would tow, but only one looked out for more than the quick buck.
The gentleman who towed us was a 74 year old ball of fire.We broke down an hour from home in our only car.He not only towed us to the dealership but he graciously gave us a ride also.My husband and I highly reccomend this company.God bless you sir!
Just had a tow done by Bobby, one of the sweetest drivers I've ever met! I would highly recommend BRC Towing! My tow was assigned to BRC through Chrysler/Mopar Road Side Assistance. Very thankful for such a good towing company!
This business absolutely sucks the owner is rude they never even came to pick up my car told me 1 hour then said what's your Rush it will be another hour while I was stuck on the side of the road
They were very helpful and courteous. Tow truck arrived on time and driver took great care in making sure my vehicle did not receive damage while loading or unloading or towing. I highly recommend Brc towing.
We were stranded in Princeton, NC and not knowing how to get back home. We connected
with Mr. Bobby(BRC towing)through our insurance. We felt very safe with him and made it home with no worries. I will always recommend them to anyone. Thank you!!!
Was stranded in North Carolina, and needed to get back to Virginia with my car. We were connected to brc towing through our insurance provide . We were helped by a man named Bobby older gentleman, who's last name I didn't catch. He is one of the nicest people I have ever met. He really made me feel as though I could trust him to get us home intact regardless of the distance and he did, I wanted to give him a special thank you.
1100 S George St, Goldsboro, NCUsed auto parts store
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