Wow. May I just say this place is amazing! Great friendly people and AMAZING PRICES!
I would recommend this place over anybody! For now on calling South Main Astrojet!
Astrojet Towing sent Jeff to pick up my SUV and take it to my auto mechanic’s garage on 09/26/2025. Jeff was very professional, personable and knowledgeable. He identified what was actually wrong with my vehicle in my driveway, and he was absolutely correct. It was a pleasure to deal with Astrojet Towing. I trust them completely and would recommend them to anyone needing their vehicle towed. Great company and great people.
Three hours ago:
I am seeking feedback regarding my recent interaction with Jeff at Astrojet Towing in Lexington, North Carolina. They picked up my nephew's car, and said the amount to get the car is $360 for rotation and $75 for the weekend. Just three hours ago they picked it up.
$435 dollars!!!
When I raised concerns about potential price gouging, the representative, Jeff disagreed. Additionally, when I mentioned posting about my experience on social media, the representative displayed a lack of concern and hung up. What are your thoughts on this business practice?
I dont know about you but I am tired of people... taking advantage of those less fortunate. We are only wanting to pay what is fair. What do you think is fair???
Gouging!!!
The gentleman from Astrojet who towed my car was beyond helpful and very knowledgeable. Affordable towing price as well. Would definitely recommend and use them again in the future if needed!
They're not 24 hours.
Response: No, I was told on the phone (my call was answered), condescendingly, they were just simply not going out that night. The roads were fine where i was. The guy that picked me up had no issues. Thank you.
Charged 600$ to tow 11 miles and of course they don’t tell you how much it is until have the vehicle ,they are by far the worst in this area.. stay away from these folks!
You all saved the day for us this afternoon. It was less than 45 mins from us calling to them picking up my daughter’s vehicle. Everyone we dealt with was extremely nice and their pricing was fair.
The woman who owns this I think her name is carol is hateful, rude, and unprofessional. I can’t believe they have stayed in business as long as they have with her negative energy there. I have never had a good experience with this hateful woman
I needed service after hours and Astrojet was more than accommodating. While other towing companies weren't even willing to help because they "were wrapping up for the day" Astrojet was willing and able to get my three kids and I moving again. The gentleman who help is was so, very, kind.
Had a flat tire, car without a spare. Had to get a tow to a tire shop. Had me and my dog picked up within 20 mins of calling. Called another before these guys and was told it would be 1.5 hrs before they could get there. You guys are excellent! Thanks!
Carole at astrojet was so kind and helpful after my grandfather's accident. I honestly had no clue how to even begin dealing with the vehicle but she went above and behind to help me! thank you again ♥️
Rude as hell. They prices are not reseasonable. To pull a car that only has the front end in a ditch is $125.00. That’s ridiculous. I wouldn’t prefer them to anybody. Bad customer service
Great customer service and quick responsive time! Carol was so helpful in getting my electric vehicle towed to the nearest charging station. Best towing experience I’ve ever had.
Well, I'll say this. The owner is ok 👌 I guess. Now the secretary WOW! PLEASE GET SOMEONE NEW!!(editing) replying to owner.. I had a lady answer the phone when I called on Monday and Tuesday. No lady answered on the weekend. So if she's not your secretary then I apologize. I'll re-word it. Now the "Lady that answers the phone Monday and Tuesdays" ** that better?
Feb. 26th 2021-Editing because I can't leave another review, but I had to use them again for the same vehicle as it was not able to be repaired at the shop to be drivable on the road, and yet again, amazing service, great people, wonderful experience.
Feb. 16th 2021-Had to use a tow service for the first time, just happened to be the busiest time for that particular road. Not only was Astrojet on the ball answering the phone on the first ring, but they were quick to arrive considering the traffic. Operator was experienced and handled the situations issues with no problem. Last but not least, I was surprised by how low the cost was. Hopefully I won't need to use their service again, but if I need a tow, they will be the first I call. I recommend anyone else to try them first as well.
Love, love, love these guys. They have responded promptly and professionally every time we have needed them. Recently we needed a large truck towed from Greensboro to Lexington late on a Friday afternoon. They immediately dispatched a driver and had our vehicle safely towed in no time!
We have tried other tow companies in the Lexington area and had inconsistent experiences. From here on out, Astrojet is our first choice!
As a bonus, here's a pic of my kid thumbs upping by the tow truck on I85 😂😂
They are crooks. My car was towed friday morning while at work. When i got off they told me it would be 250 bucks but they were closing at 5. I was told they were closed on the weekends so i had to pay a storage fee even though i could have picked my vehicle up on Sat
Had to tow a HD truck just a few miles, but I knew there would be a minimum charge. These guys were on time, friendly, and the minimum charge was 40% LESS than it was the last company I got a tow from, two years ago. Caught me off guard when they just answer the phone "hello", but it really is a mom and pop company, but one with the right gear and a good attitude. Thanks!
fast, friendly and reasonably priced service, even on the weekends. I have and will recommend again. When everything with your car can go wrong, at least you can count on good service from these guys.
Owner is super nice and is very attentive to any detail. Plus they are very quick acting. While the other companies were scrambling around trying to figure out a quote, this company was very fast. And also came out in 20 mins. Tow driver was also very respectful. Hopefully i will never need another tow but if i do, then astrojet it is!
Needed a tow for a breakdown on my car so I called Astrojet Towing they gave me the price for tow (which was the cheapest ) I was 6 miles away from my bank in my other car. So I go to get money to pay for the tow and when I got back to the car the driver already had my car on a rollback in which I thought was more than the normal cost of a tow. The driver followed me to the drop off location and unloaded my car. He was very professional. And I will recommend Astrojet to anyone here in lexington nc. Was a pleasant experience. Thanks again Astrojet Towing
They are the most economical and less expensive company anywhere , and they are very professional and helpful . They appreciate your business and want you as their customers . Please tell all your friends and family about Astrojet Towing. They will take GREAT CARE of YOU and your CAR. They are fully insured and bonded . Thank-You Astrojet Towing , You all are Awesome ! !!!
On I-85N, Flat tire while headed to VA in Durham, NC. Not only did the tow truck get there within 20 minutes for my husband and the car but the tow truck driver's Mother arrived first, picked up me and my son to get us off the dangerous interstate. She made my son feel worry free when he asked where his dad was at. We would highly recommend! Thanks Bruce & Andrea
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