What clients say about High Rock Autoworks in Lexington (NC)
If you’re looking for an awesome independent shop for your European vehicle, this is the place. Tom is super knowledgeable and great guy that will tell you up front on how he's going to do anything on your vehicle. He is also super easy to get ahold of and just a down to earth person. I will continue to go here with all my mechanical needs that are above my skill level.
I have a 1988 BMW 735i. I was having issues with clunking noises and first and second gear when the car was underload Tom took the time to put my car on the lift where we were both able to look under and see where the problems were Being caused. He explained everything as well as gave my car a thorough look at with me. The car has been on the road now for a few weeks and once again runs like a dream I can tell that Tom Really knows his stuff. I am very particular about who works on my cars, but I can assure you that he will now be my mechanic for The things I can’t do myself or don’t have the knowledge to do. I highly recommend his services.
Tom was wonderful to work with! He clearly explained everything my car needed and sent an itemized invoice for approval before work began. The entire process was smooth and transparent. Highly recommend, so much easier to work with than the dealership!
I have been going to this mechanic for the last year to work on my 3 German cars and Tom has been great, it’s very clear that he knows these vehicles like the back of his hand. Thanks to Tom’s level of expertise I haven’t had to go near a dealership this year and I hope to never go near one again.
Overall, fantastic and reliable service!
I live in FL and was coming to NC to visit my mother on High Rock Lake. When I got here I was having problems with my BMW... and what were the chances that in the woods of NC there would be a BMW Mechanic 3mi from my mother's house? I brought my car into him and he did a great job fixing it. Everytime I've had a problem with my car and I'm in NC I call him. He's very knowledgeable and will tell you what's wrong and take the time to explain to you why it should be done. He's very personable and professional. If you have a German car I highly recommend you take it to him to be fixed
Tom is an amazing mechanic. This man told me I don't want to take your money if I can not repair your vehicle. WHAT? What mechanic said I DON'T WANT YOUR MONEY 😆. @ High Rock Auto Works. I had an idea what I wanted done, however Tom said "If this was My vehicle I would do x,y,z." I agreed. It was EXACTLY what he said it was. The vehicle is repaired! Saved me a ton of money, Ton will be the ONLY Mechanic that works on my BMW. He shoots straight from the hip. You should let him repair you luxury BMW or Mercedes. Sure take it to the BMW lot I sure they do well too, I'ma stick with my certified BMW mechanic that knows my vehicle and myself PERSONALLY! That matters. Tom you ROCK💥💪 see you for a oil change soon. 😆 May GOD Bless you, your family, and business as well! We need more like you. I KNOW I'm not going anywhere!!!
A hidden gem! I live quite a ways from any city that would have a mechanic who specializes in upscale foreign cars, and was quite pleasantly surprised to discover High Rock Autoworks just up the road. The work is high quality, timely, and affordable. Highly recommend!
Waste of money, will fix everything but the issue that you bought the car in for. Was told it was one battery cable and the piece that goes on battery that will fix my starting issue , got all that replaced , still got the same issue, when I messaged the owner now saying it might be the started, when I was told he tested the starter it was good. Got all the messages. Waste of money. Would never take my car there again, got another shop to fix the issue.
I have been going here for 2 years now and would highly recommend anyone who needs BMW service come here! The owner is friendly, personable, and passionate. He has all the certifications and qualifications you can ask for. A huge benefit for me is it he doesn’t try to upsell me in random products. He keeps his shop clean and professional which is another plus!
I’m almost reluctant to write this review, as I consider Tom a best kept secret. He’s professional, thorough, experienced and HONEST! He’s also BMW Factory Certified. He’s done extensive work on my e36 M3, e85 Z4 and MB a45 AMG. I’m very pleased with High Rock Autoworks and Tom will continue to be first call for me.
This guy saved me thousands and thousands of dollars in auto repairs. Diagnosing the issues and repairing them . He is very honest. I’ll definitely will do business with him again
Tom was very nice and took time to explain everything and answer any questions we had. He fixed our x5 in a timely manner and stayed in touch through the process. We will continue to use him and would highly recommend him.
Very good and quick service. Overhaul of cooling and heating system. Water pump and thermostat had failed on a 17 year old BMW Z4. Replaced hoses, expansion tank, and flushed system twice. Reasonable rates and warranted the work. Highly recommend!
Had Tom replace control arm bushings on my 06 BMW Z4, on my 2nd repair. Tom does excellent work in a very quick manner. Car feels and drives much better. Will definitely come here for future repairs. A+
I traveled about an hour up the road for this shop after researching numerous BMW mechanics and reading reviews . Once i walked up and started a conversation I knew I could trust Tom with my baby . He went above and beyond advising me on what route to go . My N62 E66 750li runs like new and he worked it out to half what a dealer would charge ! He takes pride in his work and goes above and beyond on handling your car . Even washed it after work was completed.
My permanent BMW mechanic now! Don’t waste your time with a overpriced dealers , bring it to High Rock Autoworks where your treated like family!
Tom was very knowledgeable and sent texts at all stages of repair of our daughter's VW Tiguan. Would highly recommend him to anyone. Very nice guy. Definitely knows his business!
Tom replaced my engine with one I provided and did an excellent job!! He came recommended to me by a friend, and I’m very pleased with the way he first provided me with a comprehensive quote and then notified me of other things that needed attention. I had recently purchased the car and hadn’t noticed places in the tires, including a cut, that required their replacement. He also recommended an alignment due to wear, and it was certainly out of specs. He will be the one I go to for regular maintenance! Thanks Tom!
Tom is very friendly, knowledgeable, skilled & honest. He diagnosed my Mercedes (misfire) quickly giving me an accurate estimate using OEM parts. The repairs were completed on time and my E320 has never driven better. I highly recommend High Rock Autoworks and will be a customer for life.
I meet with Tom, to check my car out first and he spent over an hour inspecting and going over the services (some not listed)I inquired about. He was very thorough, professional, and personable. I knew than that I wanted someone with these qualities working on my car. Best decision I made, he did an awesome job on my car l would definitely recommend Tom. Price was very reasonable! Thanks Tom….
Had an awesome experience! Tom is easy to work with and definitely knows his stuff! My car drives as if it’s brand new off the lot, and his specialty in German built vehicles is something to be amazed by! I look forward to doing business with him for years to come! If you are having anything going on with your vehicle! This is definitely your guy!
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