Clark's Towing and Tire in
Lexington (NC)

I will not recommend this company to anyone in the future. I have never had any good experiences with them. I will start off by saying their prices are crazy high. The tow charge for an in town transport or anywhere from $25-$50 more than others around in the same area. The storage price that they have is $60 per day, whereas others around the area are $25 per day to $40 per day. I am highly surprised that anyone is willing to pay the prices that they charge. The older gentleman that had the business before these new owners came in was a great guy. The new owners seem like they are wonderful people, but they have little to no experience in the towing industry. Their employees are great people with the exception of one person in particular. Tristan is a young arrogant and cocky individual. In my words, he acts like he is better than anyone and knows more than anyone around. If I had to deal with him again, I would just take my business elsewhere. I honestly cannot believe that they would allow someone with poor attitude and morals as him. I hope that for the companies sake that they will make some changes. I have no problem coming back to them in the future if they make the changes. Good luck to you guys in the future and I wish all of you the best!

Great customer service and quick response I would definitely recommend others to pick this company they did great!

The sweet lady who answered the phone was polite and stayed calm even through my stress. She was honest with the expected wait time and made sure we were safe. Her driver arrived much more quickly than expected and was extremely polite and courteous. He was fast and efficient and offered to help us more than he was required to. It was a great experience for us especially when we needed this assistance.

James from Clark's Towing Company was exceptional. From the moment he arrived, he was professional, courteous, and efficient. He handled everything with great care and patience, taking the time to explain the process and answer our questions. His calm and reassuring demeanor made what could have been a stressful situation feel manageable and even comfortable. We truly appreciated his dedication and the respectful manner in which he conducted himself. James is a true asset to Clark's Towing, and we are grateful for the outstanding service he provided.

I hit a deer on the highway! They towed my car with care and Even gave me a ride to another destination

I want to extend the most heartfelt thank you to Clark's Towing and Tire! Today mu husband was in a motorcycle accident. (He's ok) The kindness they extended to our family by stopping to make sure he was ok AND sent an army of trucks after his bike. Kindness and Generosity like that is hard to come by these days and really restores faith in human decency. If yall are ever in need of a tow yall call them and support their business because they absolutely are great people! Thank you again Clark's Towing & Tire from our whole family to yours!

Clark's is the best at what they do. Excellent, fast and friendly attention to the needs of their customers! James provided exemplary service - thank you again!

I am a retired police officer with 33 years in the streets and seen a lot of crashes. I don't know that I've ever seen anyone do any better in my 33 years. We had a rear coupler break and the tire was up in the rear wheel well with only 1/2 inch before it was into the bodywork. He used skids and readjusted several times to get it loaded and unloaded with a signal oops. Hats off to you Cody... fine work youngman.

Cody is absolutely WONDERFUL!! He came out the early morning and saved me!! All on top of the ice, under the snow!! This man was rolling and sliding until the job was done. Clark’s Towing we will never call anyone else. You all are a blessing

Clarks has been handling all of my tows since February. Fair prices and great people to deal with. Highly recommend. They have moved everything from my forklift to my box trucks.

If you have anything in your car that has any value to you a handicap tag or anything else you better take it with you to the hospital because it won't be in your car when you go to gather your belongings it will have been stolen and after that you called the highway patrol the local police department and Sheriff's Department to let it know that it has been stolen that tag is attached to your name just so happens there was a man there in a wheelchair Maybe the owner for all I know but I know I paid for my tag it's good for 5 years and in that 5 years I got a feeling since its tagged being stolen maybe used by them or sold by them somebody will get in trouble definitely not if I had to hit my head they would have never touched my belongings when you go check out the facility you'll get what I mean sincerely CB

The driver, James, showed up quickly and got my car out of a ditch. Friendly guy, great service

I have used Clark’s towing several times. Great price, great efficiency, great & skillful drivers. Highly recommend to heavy or light duty tow.

I recommend these guys, they came at 6:00 am quickly picked up the Truck and towing took it where I told them. very fast good communication and good place. 5 ⭐️🔥

I needed a vehicle towed from Statesville to Lexington. Steve quoted me a reasonable price (which ended up being the best price) and I was even able to get it reserved in advance. Day of, Cody arrived early and had the vehicle on the bed in no time. He drove it to my place and dropped it off. He was careful with it from the moment he picked it up until he dropped it off. Would use them again for any future tows.

I am very much dissatisfied with Clarke's Towing due to I had a wreck in my car back in June 2019,I went to the ER, While I was in the ambulance Clark's towing was called by I guess Lexington city police ( not me), Clark's towing came and towed my car back to there lot, where I was told by someone there that my car was undrivable,So I had left my car there thinking that the car was totaled and they would have my car,So anyway during that time I was in the process of selling my home,I went to close on my home,And come to find out Clark's Towing had already put a lien against my home for over 2000,for my car that I had just wrecked.I had to pay the 2000 before I could sell my home.Now my car was not nothing new or even nowhere near 2000, it was a 2000 Honda Accord,But I have to. Pay the 2000 before I could receive my money.So what Clark's Towing done was charged me over 300 for towing which I had nothing to do with,and 40.00 a Day for storage fees,I feel like they are very wrong in this matter,To have already went and put a lien against my home, That is wrong of them. In that short of a time frame.I feel like Clark's Towing is a racket,and they must have an agreement with the State for them to put a lien against someone home in such a short time frame.I am very much dissatisfied with them,and will NOT EVER SUGGEST THAT ANYONE US THERE SERVICES for ANYTHING WHAT SO EVER. VERY UNHAPPY CUSTOMER

I called on the 4th of July and the person on the phone was super friendly and had a driver out in less than 30mins. The driver Cody was great! I highly recommend their services!

my wife called Clark towing service on July 4, 2024 and we were able to get a recovery done the next day before lunch with driver Cody and his assistant Evans and they did a great job and I highly recommend them.

Called them about 11am on a Monday morning to request a winch for my friend's car stuck in mud in our yard. They quoted 2 hours wait time but somehow forgot about us until we called back after 5 hours. They certainly made up for their error, a truck arrived in less than 10 minutes and winched us out for no charge whatsoever. The driver commented to me that they were unusually slammed with tows that day and it was the least they could do to make it up to us for their error. Very impressed with their customer service, would recommend for sure. Thanks Clark's!

Vehicle broke down on side of the road. State Trooper is the one initiated tow which is fine. Called and person who answered call didn't even know our vehicle was on the lot then was told someone would give a return call shortly but never received any call back! Willing to bet we will be charged more for holding when we couldn't even get a call back to know if our vehicle was actually on lot in order for prompt pick up. Will be driving there tomorrow! If I'm wrong I will update this review.

Clark's Towing has taken very good care of us in 2 separate cases where services were needed. Locally owned & operated. Treats people fairly & professionally.

My step daughter was in an accident and the trooper had to call someone to get the car if the road immediately. It's a real toss up with who shows up. I am glad these guys were the ones that came. They were helpful and super nice when I came in to clean out the vehicle. They gave me a choice of how I wanted to handle payment for their services. Nice folks and first class assistance from beginning to end. Couldn't have been easier to get things squared away.

Great people to work with. They recovered our truck after a serious accident. They provided access to our vehicle while it was in storage and assisted with loading it on a trailer for shipment back to our home. Their service was first class and their prices were very fair.

Fast and very friendly. Helped me get my little brother out of a tough situation. I called a few towing companies that morning, though the cost was roughly the same, I chose Clark's because there customer service was head and tails above the others. I was more than a dollar sign and I didn't feel like I was being treated like an inconvenience. Thank you again.

Second time I’ve use this company within a year. First time great. Today great. Today was after hours on a weekend. Said it would take them to 30-45 mins to get to where I was (which was out in the middle of nowhere.) That’s exactly how long it took them. The driver was really helpful and nice. He even let my bunch of interested little boys watch him pull my car out. One of the other local companies answered the phone and was rude to me multiple times. Said it would be 2 hours. Clark’s charged the same as the other company but much faster service and were nice and professional about it. Both on the phone and in person. Just because you know people are in dire need of your service when they call, doesn’t mean you can treat them rudely nor should you.

Coming home to a very large screw in my tire was not the way I wanted to start my half day off of work on a blistering hot day. Very pleasant lady on the phone said that it would be at least 45 minutes to an hour before a driver could get there. Forrest came to my house ( in thirty minutes) and put my car on a rollback on it's way to get two new tires. He was respectful and engaging in conversation the whole ride there. Additionally, the very nice lady who answered the phone was also very kind and helpful in turning a bad Monday for me around!!! Thank you Clark's ! Now if I could just get my receipt, I could get that tow bill back from my insurance company!!:)

They ripped my daughter off 3 years ago and I will never use them again. They charged $500 to tow a Nissan Sentra 6 miles and then a storage fee and we picked up the car the same day. Another tow company picked it up from their yard and took it to winston for me for only $65 to the body shop. The only reason I'm writing this review is because I had to use another company this week and had such a better experience with a tow. I want to let Clark's know that people don't forget customer service. I am local and I use local but not Clark's. They was a better company when they was on main street. Think about the people not what you can make off of them. My daughter was 23 and $500 is a lot of money for her then.