This rating is based on customer reviews, inventory size, pricing, and service quality
The latest reviews show Prestige Automotive Services in Fayetteville, NC is overwhelmingly praised: fast turnarounds, honest communication, and fair pricing on inspections, oil changes, tires, suspension fixes, classic-car alignments, and urgent brake repairs. Walk-ins are often handled quickly, work is done when promised, and the shop is clean and organized, yielding an overall 100/100. Staff professionalism and customer service stand out, driving repeat visits. Few to no complaints surfaced; there’s little info on inventory variety or yard organization, as this is a repair shop, not a parts yard.
Address:
221 S Cool Spring St, Fayetteville, NC, United States
What clients say about Prestige Automotive Services in Fayetteville (NC)
A couple months ago, I had shocks put on($800) and check engine light checked out($300 to fix) Came to pick up truck and check engine light came back on same day& my heat was completely off and wouldn't come on. He said it wasn't them but ok when I took it there it's working but all of a sudden it's not working. Took it back next day ( ok now it's supposed to be fixed this time). How about it's still on and off till this day.(Whenever it wants to). I asked for a diagnostic on the machine but I don't think it was done. It was done in the mind of what they thought. Been going to them for about 3yrs for minor things. Just use your own judgement cause everybody's story is not the same. I'm done!
Ricky and the other guys had me in and out! Very fair prices as well. Fixed my replaced my ignition coil in an hour, and even let me drop headlight issues on them last minute and then proceeded to replace those as well. I will be back if and when I have any issues in the future. Highly recommend.
Went for a state inspection, so I can’t comment on the quality of the shop but the reviews shows they are all around great! I didn’t have an appointment. Walked in at 3pm and was out by 3:15p. Friendly and professional. Highly recommend!
I had work done previously on my front end suspension that was terrible work and overpriced. Prestige did a much higher quality of work for less price, correcting the previous issues. And, checking the driver's side and replacing the sway bar. Great team, quality work, very fair pricing. Must visit!!
Excellent customer service, and fast. I had a brake caliper fail on my wrecker and they got my issue resolved way faster then I expected. Very grateful they where able to get my issue resolved ASAP an keep me from missing work.
3/28/2023 Thismorning Went in for a state inspection. He was busy. Couple cars outside the garage. Told me to call at 1 and he’ll be able to squeeze me in there. Called. And he said I was good to come. Between getting there and leaving , it was a very short visit. Amazing customer service and friendly. Also gives off a honest mechanic atmosphere and I will most likely look towards here in the future for my automotive needs! Highly recommend for auto services.
My husband takes his 1990 vehicle there to be repaired. They do excellent work. He has had it there 3 times for 3 different reasons and all have been fixed quickly and reasonably priced.
You get your vehicle and the work done that is promising that the price that you were told you don't have to wait on your vehicle I will recommend everybody
I looked all over town for a shop who would do an alignment on my '56 Chevy and most either looked at me lost or turned me away but a few local hot rod guys told me about Prestige and said ML was the man to speak to. I called him and told him what I needed and what was done to the car. He knew exactly what he was talking about and scheduled me for 0800 the next morning. He's not the chattiest guy on the planet but you can tell he's been around the block a few times and knows what he's doing. The shop is a small mom and pops looking shop but they have the proper equipment and tools and it's very clean and organized. The technicians were focused and getting customers taken care of quickly. I felt comfortable leaving my classic horrid there and told him I'd be back before they close. Around 5pm I can back and picked up my car and it was perfect! I had a completely new front suspension with performance products and he had that thing lined up perfectly and only charged me $65. Most places wanted that or more for and easy newer car, much less a heavily modified 61 year old classic that takes much more time and effort. I drove it home and she's straight as an arrow now. I'm very thankful to have crossed paths with Prestige and I will be returning if I ever need automotive assistance again!
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