This rating is based on customer reviews, inventory size, pricing, and service quality
In Fayetteville, NC, reviews of Hotel 8 Towing & Recovery are overwhelmingly positive: 97/100. Standouts include professionalism and courtesy (especially George), fast response and clear communication, fair pricing, and careful handling—even for modified vehicles and on-base pickups. Wait times are typically short and many are repeat customers. A single but serious complaint cites an unsafe spare-tire service. No data on inventory variety, yard layout, or parts-finding; feedback is towing-focused. Overall: trustworthy, affordable, and quick.
Great service! You can't go wrong with choosing Hotel 8 towing and recovery services and this is coming from a mechanic who has vehicles towed in frequently. George is very reliable and professional, you can't really ask for much else. Thanks again!
George is amazing! I called him after 4:30 and he was able to come pick up the car and tow it for us to the repair shop! He always go out of way to help if he is able! Thank you so much for your help tonight.
I cannot say enough positive things about my experience with Hotel 8 towing. Fast, professional, courteous service who went above and beyond to help me when my insurance company would not! I highly recommend Hotel 8 towing!
Mr.George has good prices and able to pick up on fort bragg unlike alot of towing services in the area he's super professional and has great prices you cant beat and got a free box of doughnuts for my kid he's kind and respectable definitely will call again if I need help
Hotel 8 is great. Proffesional, friendly, fast and affordable. I broke down and was stuck on the side of the road they let me know a time and they were there and hooked me up and had me on the way to shop fast. Awesome service couldn't recommend more.
GEORGE WAS CALLED to pickup my car and haul to the garage. Excellent service tremendous communication and efficient service. Very professional, efficient and courteous customer service.
You don't meet good people like this all the time.He gave me a ride home.I thank God Mr. George is a good young man.I thank you for everything god bless
I wish I could give George 10 stars!!!! I blew out a tire and my rim is aftermarket. The first tire place did not have the socket. He waited with me, helped me make phone calls to try to find a place that either had it or sold it. That went on for about 30mins
Autozone had a kit, so en route finally there I called another used tire place to see if they had a tire in stock to replace my blown one. Just so happened they also had the correct socket. George and I then rerouted over there
This man went above and beyond for me, wish there were more people like him out there in the service industry. ABSOLUTELY AMAZING GUY!!! Cant thank you enough buddy
Call George for all towing needs!!!!!!!
Absolutely amazing service, not only was I updated through the whole tow this company went out of their way to meet my requests. From person to fleet vehicles this is a trust worthy company that I will recommend and continue to use for future moves.
I recently had the pleasure of using a tow truck service that is not only veteran-owned but also incredibly reliable and affordable. From the moment I called, I could tell that this company was committed to excellent customer service. George was professional, prompt, and ready to help with a level of expertise that instantly put me at ease. The price was more than reasonable, especially considering the quality of service I received. He handled my vehicle with care and made a stressful situation much easier to manage. It’s refreshing to support a veteran-owned business that truly values its customers and offers dependable service without breaking the bank. Highly recommend!
Top notch service. Could be charging WAY more. Ive always gottwn a fair price from Hotel 8. The courtesy and professionalism is refreshing in this industry. The tow truck looks nice too, shows alot of pride
The service with Hotel 8 Towing and Recovery was exceptional! He arrived promptly to my vehicle and took it to the destination swiftly and safely. I highly recommend his services to anyone in need of a Tow and Recovery situation! Thank you for your time dedication and professionalism sir!
This is the best towing service in North Carolina. This company is very professional, they took great care of my car. I didn't even have the correct tools and they were able to tow my BMW 5 Series.
Great customer service
This guy was absolutely awesome, he was very polite, friendly and punctual!! not only was he the cheapest every other towing company was charging me $130 or more and I called every towing company on the list from google, his price was very reasonable on top of that he came out and actually took the time to check the car and we found out it wasn’t my starter it was the battery, he ended up saving me a lot of money and time. I will definitely be recommending him to anyone and he will be the first person I call if I ever need a tow!!!!!
Update that tire only had 20 psi in it, and yall let me drive off on the highway like that. You were never once concerned about my safety. You're coming to change a tire. Why would you not have a tire gauge to check the pressure? Nothing you did was safe, and I guarantee safety was not your concern. He told me to drive on that tire and find a truck stop. If you value your life I would not use this service and I will be getting them removed from as a vendor from progressive.
I had a blowout on I95, and I paid $95 for a tire change. The man showed up and did only that. Didn't bring an impact drill or a tire gage or a way to put air in my tire. Left me with a spare tire with low air and told me to find a truck stop. I am stranded at a welcome center with a tire with very low air. I feel very unsafe, and this service was not helpful at all. Didn't care if I was safe or not.
Excellent service showed up on time within short notice, polite, respectful, and handled my care with car. I would recommend him to anyone he does great business!
I highly recommend Hotel-8 Towing! The customer service is second to none! George is reliable and operates with honesty and integrity. His rates are very reasonable and his punctuality is the best there is. This is a veteran owned business and we recommend him for all your towing needs!
The driver of the tow truck that towed my 2002 Toyota highlander today from Keen rd to medowbrook road was a very nice gentleman very helpful and professional I would use your service again if I ever needed a tow and hopefully get him to assist thank you for your service
I used his services yesterday and he was quick, professional and accurate and delivered my car in a timely manner with a fair price. I recommend him to the public. I appreciate you fam. Keep up the good work
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