This rating is based on customer reviews, inventory size, pricing, and service quality
Bestco Towing Services in Fayetteville, NC scores 97/100. Reviews show overwhelmingly positive sentiment: fast response (often 10–20 minutes), clear updates on ETAs and drop-off details, careful vehicle handling, and courteous, professional drivers. Pricing is frequently called fair or the best in town; payment is easy. Wait times are short and service is often same day. One severe 1-star alleges unprofessional conduct, so it’s not flawless. A couple reviews mention another company, adding slight uncertainty. No data on parts inventory, yard organization, or ease of finding parts.
Address:
514 S Eastern Blvd, Fayetteville, NC, United States
I had a GREAT experience with Bestco and Mr Terrell! He was such a gentleman, and, was extremely helpful, polite and did a fantastic job getting my son's truck towed to the dealership. In an age where it is becoming increasingly difficult to find excellent service, coupled with kindness, this needs to be acknowledged and celebrated! Thank you, Bestco Towing and thank you, Terrell!
Terrel is really good at what he does. A very honest man.He definitely went over and beyond to help me. He even went out the way just so I can get my car towed. I’m choosing this company every time.
The driver, Terrell was very nice, friendly.. He made sure to call and let me know when my suv was at its location and whom he gave my keys too. Thank you!
They were fast and effective and the whole process was quick and painless. It's clear the guy knew his trade well. Prices were reasonable. Would definitely recommend and use again.
The driver, Terrell, who picked up my 92’ vette was very professional and answered all of my questions concerning what was going to be done with getting my car to the repair shop! He walked around my car with me and he actually identified a crack at the driver’s door exterior that I hadn’t noticed. If I have any towing needs I will definitely be using BESTCO Towing! Thanks!
Bestco Towing is quick and amazing! My children and I broke down in the middle of school traffic. The time when busses and everyone is picking up children. I called and they showed up within 20 minutes. I will ALWAYS use Bestco Towing for our roadside assistance. Thank you! You saved our day.
Communication was prompt and friendly. Had to have a car towed from out of town and they were quick to respond with extremely fair pricing! No complaints, car was delivered as promised!
A deer in ran into my car on the way to work. Causing my Cadillac xt6 to be disabled. I called Bestco Towing immediately they responded. Professional and friendly service.
WOW! Great service: they let me know how far they were out, made me feel safe, gave me a ride to the shop, and the whole process was quick! This kind of service needs to be recognized…Thank you!
I called Bestco after experiencing some cooling issues with my car. I spoke with Terrell over the phone and he arranged quick, efficient towing to the shop of my choice. I just gave him the addresses for pick up/delivery and they handled it from there. The affordable price put the icing on the cake. Thanks again Bestco!
Mr. Walked was professional from the moment he picked up the phone. Got all my info and literally took only a few minutes to give me a price. Was otw when I gave the ok..got my car to the location and sent a Pic and called me with all the details..prices are very reasonable . Call Bestco if you want a good towing experience
I couldn’t have asked for a better Tow Truck company to do business with than Bestco Towing Services. Mr. Brasker Walker was the towing driver that picked up my car to take to the auto shop for repair. From the time I received Mr. Walker’s call, till Mr. Walker arrived at my home, was 15-minutes tops! I found Mr. Walker very sincere, he got my car on the tow truck within 20-minutes and told me he would call me once he got the car to the auto shop and give me the name of the person who he turned my car keys over to, which is exactly what Mr. Walker did. It was a pleasure doing business with Mr. Walker during that short visit.
Terrell was very kind and timely. There was great communication and even made sure I knew who he gave my keys to once at the shop. Unfortunately dealt with plenty of tow companies in my day but he was by far the best and most helpful. Thanks again Terrell.
This company is just phenomenal!! My first and final call just pleasant. The communication was A1. I was aware of every single thing during the process of coming to retrieve my vehicle to it's destination. I was also informed 10 minutes before arrival so I can be prepared to be outside to help if needed. This service was quick, fast, efficient in every possible way. I'm so grateful that I introduced myself to this individual that did an awesome job and taking care of my vehicle from pick up to drop off. Thanks again!!
Great customer service! Driver had excellent communication with me in regards to his arrival for pickup, his arrival at repair shop, and even the name of the person the keys were left with. He even sent me a video showing me an issue with my tire that was unrelated and that I was unaware of. Super helpful!
Needed a vehicle towed to Southern Pines. Bestco was able to get it done same day, process was easy, staff was extremely helpful and friendly. Prices were very affordable as well. Would recommend for anyone looking for tow services.
Absolutely amazing service. They communicated SO well. When our truck was dropped off they sent a picture of it in the parking lot and then called to let us know who at the shop had the keys. The gentleman that came out to pick the truck up was super sweet and made it very easy. 10/10 would recommend 100 times over!
I called the day before and got the estimate. The Terrell is who I talked to was not rude in anyway and made me feel less anxious while talking with me. I have never had to get a vehicle towed before and for a first time experience, I will forever use them for towing service I made need in the future. This man knows customer service and on arrival to get my car literally less than what he told me to get there and showed up promptly and ready to go. They are a great business and I’ll recommend them 10/10 to anyone who needs towing!
Could not have asked for a better towing company BESTCO! I explained my situation to Terell (AKA TAT) and he sent Mr. Mike to my home as promised. The gentleman was very professional, polite and knowledgeable about what he was doing. He called me back as promised after he drop my car at its destination. I would recommend BESTCO for your towing needs! Thanks TAT AND Mr. Mike!!!
Bestco was quick, efficient, and very professional. They were down a truck and still managed to come pick up and drop off my vehicle within an hour. Thanks BESTCO!
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