This rating is based on customer reviews, inventory size, pricing, and service quality
From the available recent reviews, CB Towing & Hauling LLC in Fayetteville, NC is viewed very positively: friendly, professional drivers, clear communication, and fast response times are common themes, with several noting fair or even lowest pricing and helpful accommodations. Customer service and punctuality stand out. One detailed 1-star cites improper towing that led to damage and long load/unload—an outlier but important for risk-aware shoppers. No insights on inventory, yard organization, or parts-finding (not reflected in these towing-focused reviews). Overall score: 91/100.
CB Towing & Hauling are the epitome of Customer Service; not only did they beat the estimated arrival time the insurance company provided for them, but they also went above and beyond to solve additional issues that arose during the routine tow. If you have any issues in the area, call them!!!!
Helped me get my c ford fusion from square A to B. Good customer service, a good company to rely on. I really enjoyed them no issues, not even expensive
DO NOT USE THIS TOW COMPANY!! The driver was nice but he didn’t know what he was doing. He called in for help but was offered none and this is the end result of an improper tow. It took him over an hour to load it and 45 minutes to off load it. He repeatedly slammed the flatbed into the street to lower my vehicle down. I have a snapped control arm and damage to the wheels, not to mention the damage to the street and my yard.
Wonderful customer service. Communication is clear and consistent. Employees are friendly and informative. All around amazing company with outstanding performance!! Angel was an absolute angel!!
These guys are amazing! I needed my car towed due to a flat tire and they provided me with the cheapest price. It was so last minute but they got to me within the hour. When they came and got the car I told them I needed a ride and they gave me accommodations even though it was last minute. They were friendly and we had great conversation! I highly recommend them to anyone who needs a tow! I will definitely use them again if I need a tow!
327 Alexander St, Fayetteville, NCTowing service
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