This rating is based on customer reviews, inventory size, pricing, and service quality
Road Runner Towing LLC in Fayetteville, NC scores 87/100. Reviews are largely positive: fast arrivals, helpful drivers, and generally fair pricing; many praise professionalism and careful towing. Yet there are notable lows—claims of overcharging, being billed without a tow, poor follow-up after minor damage, an alleged slur, and one road-rage report—so consistency is mixed. Little to no info on inventory, yard organization, or parts availability. Best suited for quick roadside help, but verify quotes and documentation.
Mr John and the staff at Road Runner towing are very professional, prompt, and courteous group. I could not have asked for better service and at a very fair price!!! Must call now if you need a tow. I am so grateful!!
Very nice company and a very great person the owner is very nice to everyone and he is a gentleman that does the best towing services if you ever need help he's the one.
I called Road Runner Towing to get an estimate on towing my RAV4 from a repair shop to a body shop, and they had a very reasonable price! So I had them do it. They were friendly, fast and knowledgeable and had my vehicle where it needed to go right away. I highly recommend!
Duane was very puntual, professional, knowledgeable and friendly. Moved my car yesterday with no issues and quickly. I don’t usually use towing services but if I do again it will be this company! Good job and thank you!
Absolute Professional. Son was broken down on highway late at night on the weekend. Not being from the area we tried calling multiple companies with no response. Dwayne answered immediately and his response was terrific. Took care of my son and his car. Absolute gentleman, Thank you again Dwayne
This review is all so late. I wanna send a Big Thank You to the Road Runner Service. I was in a car accident August 2025 my car wasn't drivable. Called Road Runner Service they got to me in 15 mins. I really do Appreciate your assistance on the day of the accident.
My friend called for a tow on her Kia soul that the emergency break was stuck on. A driver came out and was able to release the emergency break and while backing the Kia up backed straight into the front of my truck. We laughed it off as an accident as the impact was light. After deciding not to get the tow my friends were charged 90% of the tow cost anyway. The driver left and we turned on my truck to find that the headlight was busted. We called and left multiple voicemails and no one has reached back out. The driver was friendly but overall the company is not good.
I needed immediate flat bed towing and Road Runner provided. They arrived to my location within the hour (other places 3-4 hours). The price was also much better and the service was professional. I highly recommend and have them in my phone for future use!
Who ever owns this company Road Runner Towing llc should be ashamed of themselves for scamming my disabled mother last night. While I was out working she said she caught a flat and was at the corner of rose hill and Ramsey she was trying to go to Walmart. She ended up using this towing company and they charged her $135 to go 12 minutes down the road. This is crazy !
Quick, reliable, affordable, and friendly! The driver is wonderful and helpful. What could have been a stressful situation was a breeze. Thank you and I highly recommend using for your towing needs.
Road Runner Towing LLC was referred to me by a family member. My husband and I needed a storage that we purchased picked up. I called this company the young lady that I spoke with was so helpful and polite. She put me in contact with the owner John and he was just as kind and friendly as Amanda .I got a very affordable quote for what we needed . John was very professional and knowledgeable about what he was doing. We will be using this company for any transporting needs as well as referring them to family and friends. We highly recommend this company.
Outstanding service, John towed my daughters car when it wouldn't start. He then went above and beyond to look over her car. Finding that it was the ground wire loose. Tightened it up and car started right up. Highly recommend.
I took a road trip from Maryland to Myrtle Beach SC. On the way down, my fuel pump gave out and left me stranded on i95 in Fayetteville NC. Found RR towing on Google and the owner John showed up within 20 minutes, very nice guy! He loaded up my car, made a stop so I could use the bathroom, recommended and reasonable repair shop in the area, held my car at his tow yard until the next morning (Monday) and dropped it at the shop as soon as they opened. A1 service from a A1 guy! 100% recommend! Btw my car was repaired and running on time!
want to give a shout out to john for going the extra mile and going above and beyond when our tire blew . he was so respectful and went out of his way to keep us posted on the process of picking up the car and dropping it off. it’s amazing to see there are good people out there that still believe in good customer service. highly recommend!! thanks again
I used Road Runner last month on our personal vehicle and they did such a great job that when we needed to tow our ministry bus I knew who to call.
I wasnt sure if they had the capability to tow a 40' long converted charter bus, but John assured me it would be no problem.
He showed up with a roll back flatbed trailer with a semi pulling it and towed it with no issues.
Great people to work with, super knowledgeable and a fair price.
Highly recommend these folks.
This was the best customer service I have ever received from a place of business, the owner John went above and beyond, my hot shot broke down in north Carolina on my way to Florida with a trailer full. My driver abandoned my truck and trailer,he not only towed my trailer he let me keep my trailer in his lot for a very responable price. He unload the cars and kept in his lot till the new driver came for the cars. He hook m up with a really nice man to to help fix my truck.He did all this while I was all the way In Pennsylvania, If you need a tow call Road Runner. BEST TOW SERVICE OUT THERE
I feel terrible for not remembering the driver's name, but he was an absolute gentleman. Fastest towing service I've ever encountered. I called and they were ready to pick up within 30 minutes! Lowest price I've had to pay since I've been trying to get my car fixed. Hoping I don't need a tow anytime soon but calling Road Runner if I do.
I had two blow outs within min of one another! They came out far and towed my truck to my house safely and swiftly!!!! Affordable cost as well! Thank you!!!
Since the fish weren't biting we decided to stick around and play in the mud. Well, not really. True the fish weren't biting but when the trail to the back side of the lake gave way underneath me (damned erosion) we needed a hand. Roadrunner to the rescue.
John Leggett was not available the late Evening that I called, but offered to pull me out of a major ditch on Fort Bragg, the first thing in the morning if I hadn't had my situation resolved by then. Excellent person - Excellent customer service!
I am pleased to say the driver of this company came to my location in great timing. I was notified when he arrived.My truck was looked at and I was told what was wrong with it. Thanks to the gentleman who spotted the issue. He was kind and patient to talk about Everything. On the way to drop my truck off at the shop, he was a really cool person to carry on a conversation the wholeway there. Again thank you road runner services. I will definitely use your secures again.
This company was very professional and quick. Justin was our tow man and was quick and friendly! Would've given five stars but just thought the price was just a tad more than reasonable for a 10 min drive. Also, our car is a low riding car, normally people always scrape the exhaust pipes and they didn't!
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