This rating is based on customer reviews, inventory size, pricing, and service quality
Reviews of Devore Cooke Used Auto Parts Co in Fayetteville, NC skew very positive: fast, knowledgeable help, friendly desk and delivery staff, easy parts searches, and strong success finding hard‑to‑find items, often at good or reasonable prices. Many cite quick turnarounds and clean parts; a few report higher-than-expected pricing, long waits, a strict no‑refund policy, and rare rude phone interactions. Inventory reach is a plus; yard layout isn’t often mentioned. Overall score: 90/100. For value and service, it’s a top local pick.
What clients say about Devore Cooke Used Auto Parts Co in Fayetteville (NC)
Devore Cooke “To The Rescue” should be their moto! Michelle was amazing to work with. She was extremely professional, knowledgeable and efficient. She got my information of what I was in need of, found it and called me back within minutes. The part was seamlessly ordered and delivered directly to the dealer where my vehicle was towed for repair. She followed up with me with calls and emails keeping me informed throughout the process. She definitely earned my gratitude and respect for her and Devore Cooke as a business! The team as a whole was on point! Everyone I interacted with was pleasant. I highly recommend these guys for anything you may be in need of.
Today makes 3 weeks my sons car has been out of service. I contacted Michelle at Devore and she gave me top tier service!! She was very knowledgeable and was able to get the part ordered and delivered in two days!! Michelle thank you so very much for your service and from now on you’ll always be my FIRST choice!!
I recently contacted Devore Cook's Auto Part for a head gasket, but unfortunately, the customer service I received was disappointing. The employee, Michelle, frequently interrupted and appeared disinterested during our conversation, making it challenging to have my questions addressed. This experience was frustrating and has led me to reconsider any future purchases from Devore Cook's Auto Part. I hope this feedback will contribute to improving the customer service experience for future customers.
Great place to find parts and good service. Parts locating and reasonable prices, they made it easy for us to find what we needed. Appreciate the professional and helpful staff.
Great place to buy used auto parts. I am the parts manager if a fire dealership and we use them often. They are very knowledgeable about parts and will get you the part you are looking for. They have really good prices and I would recommend them to everyone.
Great place to get parts for you car that are hard to find real friendly people and they even take the parts off for you. Thanks so much devore cooke for all your help
I don't like a place that won't give u your money back when u don't want or need a part. If u spend money here it will always stay there until u need a part. U CAN'T GET A REFUND HERE!!!!!
A good place to find used parts. If they don't have it, they will look for it for you. They can even find hard to find parts new and at a cheaper price than OEM.
Chris Bauer is an amazing delivery driver! Took time out his day to help a colleague of mine with her car this afternoon. Not too many people we can find like this anymore. He’s AMAIZNG!
Very friendly and willing to help me to find the parts I needed even though they didn't have them. Would recommend this place to anyone searching for parts for your vehicle.
Website
