All City Auto Body & Towing in
North Valley Stream (NY)

I had a great experience with this car repair shop. Matt was the person who helped me, and he was professional, knowledgeable, and honest throughout the entire process. He clearly explained what needed to be done, answered all my questions, and made sure everything was completed on time. It’s hard to find trustworthy auto repair service, but Matt and the team definitely earned my confidence. Highly recommend!

Yossie helped me out and made the whole experience smooth and stress-free. From start to finish, he was professional, patient, and genuinely cared about making sure everything was handled properly. He took the time to answer my questions and kept me updated throughout the process. I really appreciate the help and would definitely recommend this shop to others.

Was very happy with the service. They arranged for my vehicle to be picked up from my home. They did a wonderful job fixing my vehicle. The best part was when they were done with the work they cleaned it that it had that new car smell and delivered it to my home! Can’t recommend them enough.

I brought my Mercedes GLE to All City Collision after being rear-ended and had the pleasure of working with Matthew. From start to finish, the experience was excellent. Matthew maintained clear and consistent communication, demonstrated a high level of professionalism, and provided accurate timelines for both the repairs and vehicle pickup. I would absolutely recommend All City Collision and suggest asking for Matthew if you are looking for outstanding service.

⭐️⭐️⭐️⭐️ 5/5 for All City Auto Body & Towing I was recently in an accident and brought my car to All City Auto Body & Towing for repairs. They exceeded every expectation. The quality of the body work was outstanding, the turnaround time was impressive, and the entire process was smooth from start to finish. I’m genuinely 100% satisfied with the results. A special shout‑out to Matt — his work and professionalism were exceptional. I’ll absolutely be recommending this shop to anyone who needs reliable, top‑tier auto body service.

I had an incredible experience with All City Auto Body. From the moment I walked in, the professionalism and kindness of the entire team truly stood out. I was dealing with a very stressful situation, but they still managed to make me smile and feel taken care of every step of the way. A special thank you to the manager, Matt, who made sure every single detail was handled with care. His communication, patience, and commitment to quality really put me at ease. You can tell he takes great pride in his work and in making sure customers feel supported. The office staff is absolutely amazing as well—friendly, efficient, and always ready to help. They made the entire process smooth and stress-free. I’m extremely grateful for the outstanding service I received. All City Auto Body exceeded my expectations, and I highly recommend them to anyone in need of auto body repairs!

Joe and his team did an amazing job fixing my Tesla Model Y. Super fast turnaround and they handled everything, insurance, car rental, towing, the whole process was completely stress free. You honestly can’t even tell the car was ever in an accident, it came out perfect. Joe is the man. Highly recommend.

Giving a great big shout out to All City Auto Body When it comes to car repairs you know how everyone has that “friend” or distant cousin who they recommend to “fix” their car. While entrusting their baby (their car) to a stranger can be stressful and nerve-wracking. The experience at All City Auto Body and Towing will put you in the presence of consummate professionals. The staff are consumate professionals, efficient and well-informed. Matthew Irizarry made sure my drop off to Enterprise was seemless. As a matter of fact the entire process was seemless; from my first phone call to consistent updates on the repairs to now my car being fixed like brand new ! Looking forward to updating this post with photos I highly highly recommend All City Body

Matt is an excellent manager at All City Auto Body, I had a great experience with this company. Matt and the team was professional, responsive, and completed the work on time. Matt explained everything clearly and made the process stress-free. I would definitely recommend them to anyone looking for reliable and quality service.

Excellent experience from start to finish. The work was top-quality, pricing was fair, and everything was done on time. Matt was especially great,super knowledgeable, honest, and easy to work with. He kept me informed throughout the process and made everything stress-free. Highly recommend this auto body shop!

I had a great experience with this body shop from start to finish. Graham is an excellent member of their team and truly helped me throughout the entire repair process. He was professional, very knowledgeable, and he kept me informed every step of the way, which made everything stress-free. When I picked up my car, it looked amazing—like nothing had ever happened. The repairs were done with great attention to detail, and the car was returned clean and on time. It’s clear this shop takes pride in their work and in providing great customer service. I highly recommend this body shop to anyone in need of repairs. Thank you to Graham and the entire team for taking such great care of me and my car!

I had such a great experience working with Matt at All City in Valley Steam. I drive a German car, so when I unexpectedly needed a part replaced, I was a little nervous about the process and the cost. Matt immediately put me at ease and handled everything from start to finish. He sourced the right part and had everything installed quickly and seamlessly. What really stood out was how comfortable and confident he made me feel throughout the entire experience. He was honest, transparent, and never made me feel like i'm being taken advantage of. My car looks perfect now... like nothing ever happened. I can’t recommend Matt and the All City guys enough. Thanks - Whanda

I had an excellent experience at this body shop, and I especially want to highlight Graham. From start to finish, he was professional, knowledgeable, and incredibly helpful. He took the time to explain everything clearly, kept me updated throughout the process, and made what could have been a stressful situation feel easy and reassuring. The quality of the work was top-notch, and the customer service truly stood out. Graham went above and beyond, and it definitely didn’t go unnoticed. I highly recommend this shop and will absolutely be returning if I ever need body work again.

I had an outstanding experience at All City Autobody and Towing, thanks to the exceptional management of Matthew. From start to finish, he demonstrated remarkable professionalism, attention to detail, and a genuine commitment to customer satisfaction. His expertise and guidance made the entire repair process smooth and stress-free. Matthew goes above and beyond to ensure that every customer receives prompt, reliable service and that their concerns are addressed thoroughly. His leadership clearly sets the tone for the entire team, creating an environment where efficiency, quality, and customer care come first. I highly recommend All City Autobody and Towing, and I sincerely appreciate Matthew's dedication and excellent service. He is truly an asset to the business and makes the experience of having your vehicle ced a positive one.

I had a great experience with Matt from start to finish. The quality of the work on my car was excellent, and everything was handled professionally and efficiently. Communication was clear throughout the process, and my car was returned looking better than expected. I truly appreciate the attention to detail and customer care. I will definitely be coming back again if anything happens in the future. Highly recommend!

I have to say I been a victim of hit and run. I didn't notice until the next day when I took my wife to work. I saw that I was rear ended. I called All City Auto. I have to say Veronica & Matt. Really went out of there way to help me by calling tow truck, car rental, and dealing with insurance company. Veronica with her bilingual speaking kept me well informed. My car got fixed in a timely manner. I am pleased with the auto body crew and there outstanding work of my vehicle. In my book All City Auto gets a 5 star rating for their performance. Thank you Veronica and Matt Yours truly Mike C.

I don’t even know where to begin because this business is amazing. Graham is so amazing, respectable, knowledgeable, and professional. My car was taken very good care of and it looks brand new again. Matthew also is amazing. He helped me with all my insurance and rental claims. When I called, he was there to answer my questions and guide me if Graham wasn’t available. Thank you to them both on making me feel relieved to fix my car. I will be 100% supporting their business for future maintenance and referring them to family and friends.

⭐️⭐️⭐️⭐️⭐️ I recently brought my 2024 Equinox to All City Auto Body and Tow, and I couldn’t be happier with the entire experience. From start to finish, Graham and John were incredible to work with—extremely communicative, honest, and on top of every detail. They kept me updated throughout the process, which made everything feel smooth and stress-free. The quality of their work truly exceeded my expectations. My car looks fantastic, and the attention to detail really shows. It’s clear they take pride in what they do, and they treat their customers with genuine care. If you’re looking for a shop that delivers excellent craftsmanship, clear communication, and a welcoming experience, I highly recommend giving All City Auto Body and Tow a chance. They definitely earned my trust and future business.

I brought my car in after an accident, and these guys took care of everything from start to finish. The customer service was on point, they communicated clearly, and the work was done exactly when they said it would be. The repairs came out perfect—my car looks brand new again. The best guy Mate for this he knows how to handle the business and take good care of you.

I had an exceptional experience with this auto body shop. From the moment I arrived, the staff was professional, honest, and attentive. They took the time to explain the repairs I needed, provided a clear and fair estimate, and delivered quality work on time. My car looks brand new flawless paint job, clean finish, and no signs of the damage it had before. They kept me updated throughout the process, and the customer service was outstanding. I highly recommend them for anyone looking for reliable, trustworthy, and high-quality auto body work. Thank you Veronica, Graham & Mathew for your time and effort.

If Google gave everybody who contributes reviews to this community a single extra star that they could bestow upon only one of their 5-star companies, All City Auto Body & Towing would get my 6th star. I consider myself blessed that my car crash happened where it did, because otherwise, me and my VW would never have met Graham and John, and I don't think I'd still be driving that same VW more than a year later. All City rebuilt a very nearly totalled car (the insurance agent flipped a coin - heads, totalled; tails, not...) and I swear, it drives better today than it did before the crash. (I have to admit, it does do this weird thing where I press the window down button and the window goes up... But it goes down when you press it again, but I'm told that's a VW thing lol). All jokes aside, I should have written this review a long time ago but I hope it's even more powerful one year later. I am so grateful to Graham and John and everyone at All City. You really helped turn what should have been a dark difficult time in my life into an experience I give thanks for. My car still runs great. I haven't had a single problem since you gave it back to me. I've kept it safe and it's kept me safe. And we both owe you all a huge debt of gratitude.

I can’t say enough great things about All City Auto Body & Towing. From the moment I walked into their Valley Stream location, I felt like I was in good hands. The facility is clean, professional, and they clearly take pride in their workmanship and customer care. What really stood out for me was the service I received from Matt. He took the time to walk me through the entire repair process, including what to expect with my insurance claim, and kept me updated every step of the way. He answered all my questions with patience and transparency (rare in this business!). When I came to pick up my car, it looked absolutely flawless - you’d never guess it had needed any work at all. The whole team embodies a “you’re a person, not just a job” approach. It’s obvious they want the vehicle restored right, and they want you to feel comfortable trusting them. I’ve dealt with body shops before and never had this level of communication or follow-through. If you find yourself needing auto body repair or towing in the area, do yourself a favor and go with them - and be sure to ask for Matt. I’ll definitely be recommending them to friends and family. Top-notch job all around.

I had an excellent experience with Matt at All City Autobody & towing. He was exceptionally helpful, professional, and transparent throughout the entire repair process of my vehicle. Matt kept me updated at every stage of the repair process. He addressed all my questions and guided me through every step of the repair. I am very happy with how my car looks now! I highly recommend Matt to anyone seeking dependable and top-quality auto body repairs. Thank you again Matt for your exceptional service and your patience throughout the process.

I highly recommend them. Very professional and friendly staff. Everyone was very helpful. They gave me an eta on my car when I took to them and stuck to that timeline. Picked my car up today and it looks brand new. They did such an amazing job. Matt was awesome he even went the extra mile and took my grandsons car seat out and installed it back in my car. Thank you so much Matt.

Matthew Irizarry thank you very much great job you are such a great person and very professional . Thank you All City Auto Body Team. If you ever get involved in a car accident I will recommend to use ACBT service . It feels good to have someone you can trust on Thank you so much. Keep up the good work.All city is one of the best Auto body I’d personally recommend !!!!!!!!!

Took my vehicle here for the second time and the management and staff there never let me down , I’m so satisfied with the finish. Shawn was amazing, so helpful and always gives updates me on what’s going on. I can’t express my gratitude enough to everyone there. The owner gave me a discount on my deductible which I can’t thank him enough for that, my car came out looking better than it came out of the showroom Thank you so much @All City Auto Body and Towing . I highly recommend here .

Having an accident and dealing with car repairs is incredibly stressful—but I was very fortunate when a friend recommended All City Auto Body and Towing Service. I was completely overwhelmed, but from the moment I spoke with Graham, he put me at ease. He clearly explained what the repair process would look like and kept me updated every step of the way. Graham was extremely professional, communicative, and understanding. When I picked up my car, I was honestly blown away—it looked brand new! I truly felt like I had left my car in the best possible hands. Thank you so much, Graham and the entire All City Auto Body team, for not only fixing my car but also helping me feel safe and confident in it again.