All City Auto Body & Towing in
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Address:305 Rockaway Ave, Valley Stream, NY, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Auto body shop
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Website:
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Zip Code:11580
Working Time and Location
What clients say about All City Auto Body & Towing in North Valley Stream (NY)
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Our front bumper needed to be replaced and when Joe returned the car to us it was perfect. He also dealt with the insurance aspects and I didn’t have to lift a finger. Highly recommend.
Mar 02, 2026 -
This body shop is completely dishonest. I dealt directly with the owner, whom I thought was going to take care of me( live in Brooklyn could have simply stayed loc but took his word so I gave him business) He told me I would not be charged storage fees prior to dropping the car off. My car was then deemed a total loss through an insurance claim. Despite that promise, Mat ( Manager) charged the insurance company $5,200 in storage fees for less than two weeks of holding the vehicle. Those excessive fees significantly reduced the at-fault driver’s $25,000 coverage limit. As a result, the at-fault insurance company could not cover both the value of my car and the inflated storage charges, and the claim was pushed back onto my own insurance. When I confronted Mat about why they were charging storage fees after the owner told me they would be waived, he said, “Don’t worry, it won’t affect you — we do this all the time.” It absolutely did affect me. After a month and a half of going through the claims process, I was forced to start over from scratch with my own insurance company and now have to pay my deductible — something that was going to be covered entirely by the at-fault driver’s policy and now getting another car evaluation to deem the value of my vehicle. I was already told it will not be the same amount as the at fault driver’s insurance. SMH This experience was a complete waste of time and added unnecessary financial stress. I would strongly caution others before trusting this shop.
Feb 27, 2026 -
I had such an amazing experience with All City! From start to finish John was very communicative & helpful. The part that I needed was on back order and he assisted me in locating the parts needed as well as notifying me when they were located. The drop off process was smooth and easy as well as the pick up process! I had the pleasure of meeting with Matt to pick my car up & he made the process just as smooth! He was also just as informative & gave me additional information! I have nothing bad to say about All City! Thank you guys for all of your help & knowledge!! Would definitely recommend this body shop!!!
Feb 21, 2026 -
I had a great experience with this car repair shop. Matt was the person who helped me, and he was professional, knowledgeable, and honest throughout the entire process. He clearly explained what needed to be done, answered all my questions, and made sure everything was completed on time. It’s hard to find trustworthy auto repair service, but Matt and the team definitely earned my confidence. Highly recommend!
Feb 18, 2026 -
Yossie helped me out and made the whole experience smooth and stress-free. From start to finish, he was professional, patient, and genuinely cared about making sure everything was handled properly. He took the time to answer my questions and kept me updated throughout the process. I really appreciate the help and would definitely recommend this shop to others.
Feb 18, 2026 -
Was very happy with the service. They arranged for my vehicle to be picked up from my home. They did a wonderful job fixing my vehicle. The best part was when they were done with the work they cleaned it that it had that new car smell and delivered it to my home! Can’t recommend them enough.
Feb 08, 2026 -
I brought my Mercedes GLE to All City Collision after being rear-ended and had the pleasure of working with Matthew. From start to finish, the experience was excellent. Matthew maintained clear and consistent communication, demonstrated a high level of professionalism, and provided accurate timelines for both the repairs and vehicle pickup. I would absolutely recommend All City Collision and suggest asking for Matthew if you are looking for outstanding service.
Feb 06, 2026 -
⭐️⭐️⭐️⭐️ 5/5 for All City Auto Body & Towing I was recently in an accident and brought my car to All City Auto Body & Towing for repairs. They exceeded every expectation. The quality of the body work was outstanding, the turnaround time was impressive, and the entire process was smooth from start to finish. I’m genuinely 100% satisfied with the results. A special shout‑out to Matt — his work and professionalism were exceptional. I’ll absolutely be recommending this shop to anyone who needs reliable, top‑tier auto body service.
Feb 03, 2026 -
I had an incredible experience with All City Auto Body. From the moment I walked in, the professionalism and kindness of the entire team truly stood out. I was dealing with a very stressful situation, but they still managed to make me smile and feel taken care of every step of the way. A special thank you to the manager, Matt, who made sure every single detail was handled with care. His communication, patience, and commitment to quality really put me at ease. You can tell he takes great pride in his work and in making sure customers feel supported. The office staff is absolutely amazing as well—friendly, efficient, and always ready to help. They made the entire process smooth and stress-free. I’m extremely grateful for the outstanding service I received. All City Auto Body exceeded my expectations, and I highly recommend them to anyone in need of auto body repairs!
Feb 03, 2026 -
Joe and his team did an amazing job fixing my Tesla Model Y. Super fast turnaround and they handled everything, insurance, car rental, towing, the whole process was completely stress free. You honestly can’t even tell the car was ever in an accident, it came out perfect. Joe is the man. Highly recommend.
Jan 30, 2026 -
Giving a great big shout out to All City Auto Body When it comes to car repairs you know how everyone has that “friend” or distant cousin who they recommend to “fix” their car. While entrusting their baby (their car) to a stranger can be stressful and nerve-wracking. The experience at All City Auto Body and Towing will put you in the presence of consummate professionals. The staff are consumate professionals, efficient and well-informed. Matthew Irizarry made sure my drop off to Enterprise was seemless. As a matter of fact the entire process was seemless; from my first phone call to consistent updates on the repairs to now my car being fixed like brand new ! Looking forward to updating this post with photos I highly highly recommend All City Body
Jan 29, 2026 -
Matt is an excellent manager at All City Auto Body, I had a great experience with this company. Matt and the team was professional, responsive, and completed the work on time. Matt explained everything clearly and made the process stress-free. I would definitely recommend them to anyone looking for reliable and quality service.
Jan 24, 2026 -
Excellent experience from start to finish. The work was top-quality, pricing was fair, and everything was done on time. Matt was especially great,super knowledgeable, honest, and easy to work with. He kept me informed throughout the process and made everything stress-free. Highly recommend this auto body shop!
Jan 24, 2026 -
I had a great experience with this body shop from start to finish. Graham is an excellent member of their team and truly helped me throughout the entire repair process. He was professional, very knowledgeable, and he kept me informed every step of the way, which made everything stress-free. When I picked up my car, it looked amazing—like nothing had ever happened. The repairs were done with great attention to detail, and the car was returned clean and on time. It’s clear this shop takes pride in their work and in providing great customer service. I highly recommend this body shop to anyone in need of repairs. Thank you to Graham and the entire team for taking such great care of me and my car!
Jan 21, 2026 -
I had such a great experience working with Matt at All City in Valley Steam. I drive a German car, so when I unexpectedly needed a part replaced, I was a little nervous about the process and the cost. Matt immediately put me at ease and handled everything from start to finish. He sourced the right part and had everything installed quickly and seamlessly. What really stood out was how comfortable and confident he made me feel throughout the entire experience. He was honest, transparent, and never made me feel like i'm being taken advantage of. My car looks perfect now... like nothing ever happened. I can’t recommend Matt and the All City guys enough. Thanks - Whanda
Jan 12, 2026 -
I had an excellent experience at this body shop, and I especially want to highlight Graham. From start to finish, he was professional, knowledgeable, and incredibly helpful. He took the time to explain everything clearly, kept me updated throughout the process, and made what could have been a stressful situation feel easy and reassuring. The quality of the work was top-notch, and the customer service truly stood out. Graham went above and beyond, and it definitely didn’t go unnoticed. I highly recommend this shop and will absolutely be returning if I ever need body work again.
Jan 10, 2026 -
I had an outstanding experience at All City Autobody and Towing, thanks to the exceptional management of Matthew. From start to finish, he demonstrated remarkable professionalism, attention to detail, and a genuine commitment to customer satisfaction. His expertise and guidance made the entire repair process smooth and stress-free. Matthew goes above and beyond to ensure that every customer receives prompt, reliable service and that their concerns are addressed thoroughly. His leadership clearly sets the tone for the entire team, creating an environment where efficiency, quality, and customer care come first. I highly recommend All City Autobody and Towing, and I sincerely appreciate Matthew's dedication and excellent service. He is truly an asset to the business and makes the experience of having your vehicle ced a positive one.
Jan 09, 2026 -
I had a great experience with Matt from start to finish. The quality of the work on my car was excellent, and everything was handled professionally and efficiently. Communication was clear throughout the process, and my car was returned looking better than expected. I truly appreciate the attention to detail and customer care. I will definitely be coming back again if anything happens in the future. Highly recommend!
Dec 31, 2025 -
I have to say I been a victim of hit and run. I didn't notice until the next day when I took my wife to work. I saw that I was rear ended. I called All City Auto. I have to say Veronica & Matt. Really went out of there way to help me by calling tow truck, car rental, and dealing with insurance company. Veronica with her bilingual speaking kept me well informed. My car got fixed in a timely manner. I am pleased with the auto body crew and there outstanding work of my vehicle. In my book All City Auto gets a 5 star rating for their performance. Thank you Veronica and Matt Yours truly Mike C.
Dec 18, 2025 -
I don’t even know where to begin because this business is amazing. Graham is so amazing, respectable, knowledgeable, and professional. My car was taken very good care of and it looks brand new again. Matthew also is amazing. He helped me with all my insurance and rental claims. When I called, he was there to answer my questions and guide me if Graham wasn’t available. Thank you to them both on making me feel relieved to fix my car. I will be 100% supporting their business for future maintenance and referring them to family and friends.
Dec 17, 2025 -
⭐️⭐️⭐️⭐️⭐️ I recently brought my 2024 Equinox to All City Auto Body and Tow, and I couldn’t be happier with the entire experience. From start to finish, Graham and John were incredible to work with—extremely communicative, honest, and on top of every detail. They kept me updated throughout the process, which made everything feel smooth and stress-free. The quality of their work truly exceeded my expectations. My car looks fantastic, and the attention to detail really shows. It’s clear they take pride in what they do, and they treat their customers with genuine care. If you’re looking for a shop that delivers excellent craftsmanship, clear communication, and a welcoming experience, I highly recommend giving All City Auto Body and Tow a chance. They definitely earned my trust and future business.
Dec 03, 2025 -
I brought my car in after an accident, and these guys took care of everything from start to finish. The customer service was on point, they communicated clearly, and the work was done exactly when they said it would be. The repairs came out perfect—my car looks brand new again. The best guy Mate for this he knows how to handle the business and take good care of you.
Nov 26, 2025 -
I had an exceptional experience with this auto body shop. From the moment I arrived, the staff was professional, honest, and attentive. They took the time to explain the repairs I needed, provided a clear and fair estimate, and delivered quality work on time. My car looks brand new flawless paint job, clean finish, and no signs of the damage it had before. They kept me updated throughout the process, and the customer service was outstanding. I highly recommend them for anyone looking for reliable, trustworthy, and high-quality auto body work. Thank you Veronica, Graham & Mathew for your time and effort.
Nov 19, 2025 -
If Google gave everybody who contributes reviews to this community a single extra star that they could bestow upon only one of their 5-star companies, All City Auto Body & Towing would get my 6th star. I consider myself blessed that my car crash happened where it did, because otherwise, me and my VW would never have met Graham and John, and I don't think I'd still be driving that same VW more than a year later. All City rebuilt a very nearly totalled car (the insurance agent flipped a coin - heads, totalled; tails, not...) and I swear, it drives better today than it did before the crash. (I have to admit, it does do this weird thing where I press the window down button and the window goes up... But it goes down when you press it again, but I'm told that's a VW thing lol). All jokes aside, I should have written this review a long time ago but I hope it's even more powerful one year later. I am so grateful to Graham and John and everyone at All City. You really helped turn what should have been a dark difficult time in my life into an experience I give thanks for. My car still runs great. I haven't had a single problem since you gave it back to me. I've kept it safe and it's kept me safe. And we both owe you all a huge debt of gratitude.
Nov 14, 2025 -
I can’t say enough great things about All City Auto Body & Towing. From the moment I walked into their Valley Stream location, I felt like I was in good hands. The facility is clean, professional, and they clearly take pride in their workmanship and customer care. What really stood out for me was the service I received from Matt. He took the time to walk me through the entire repair process, including what to expect with my insurance claim, and kept me updated every step of the way. He answered all my questions with patience and transparency (rare in this business!). When I came to pick up my car, it looked absolutely flawless - you’d never guess it had needed any work at all. The whole team embodies a “you’re a person, not just a job” approach. It’s obvious they want the vehicle restored right, and they want you to feel comfortable trusting them. I’ve dealt with body shops before and never had this level of communication or follow-through. If you find yourself needing auto body repair or towing in the area, do yourself a favor and go with them - and be sure to ask for Matt. I’ll definitely be recommending them to friends and family. Top-notch job all around.
Nov 12, 2025 -
I had an excellent experience with Matt at All City Autobody & towing. He was exceptionally helpful, professional, and transparent throughout the entire repair process of my vehicle. Matt kept me updated at every stage of the repair process. He addressed all my questions and guided me through every step of the repair. I am very happy with how my car looks now! I highly recommend Matt to anyone seeking dependable and top-quality auto body repairs. Thank you again Matt for your exceptional service and your patience throughout the process.
Oct 31, 2025 -
I highly recommend them. Very professional and friendly staff. Everyone was very helpful. They gave me an eta on my car when I took to them and stuck to that timeline. Picked my car up today and it looks brand new. They did such an amazing job. Matt was awesome he even went the extra mile and took my grandsons car seat out and installed it back in my car. Thank you so much Matt.
Oct 24, 2025 -
Matthew Irizarry thank you very much great job you are such a great person and very professional . Thank you All City Auto Body Team. If you ever get involved in a car accident I will recommend to use ACBT service . It feels good to have someone you can trust on Thank you so much. Keep up the good work.All city is one of the best Auto body I’d personally recommend !!!!!!!!!
Oct 15, 2025 -
Took my vehicle here for the second time and the management and staff there never let me down , I’m so satisfied with the finish. Shawn was amazing, so helpful and always gives updates me on what’s going on. I can’t express my gratitude enough to everyone there. The owner gave me a discount on my deductible which I can’t thank him enough for that, my car came out looking better than it came out of the showroom Thank you so much @All City Auto Body and Towing . I highly recommend here .
Jun 27, 2025 -
Having an accident and dealing with car repairs is incredibly stressful—but I was very fortunate when a friend recommended All City Auto Body and Towing Service. I was completely overwhelmed, but from the moment I spoke with Graham, he put me at ease. He clearly explained what the repair process would look like and kept me updated every step of the way. Graham was extremely professional, communicative, and understanding. When I picked up my car, I was honestly blown away—it looked brand new! I truly felt like I had left my car in the best possible hands. Thank you so much, Graham and the entire All City Auto Body team, for not only fixing my car but also helping me feel safe and confident in it again.
May 28, 2025
Nearest Junkyards to All City Auto Body & Towing
- JDM New York
- Touch of Class Collision
- Gregoris Subaru Parts & Service
- Macarthur Auto Body And Towing
- United Auto Body Inc
- Cross Fire Auto Service
- Competition Collision
Want to sell your car?
We will buy your car in any condition:
- Blown Engine
- Burned
- Damaged
- Flooded
- Non Running
- Old
- Salvage
- Scrap
- Totaled
- Used
- Wrecked
We serve the below locations in this area
- Albertson
- Baldwin
- Bayville
- Bellerose
- Bellmore
- Bethpage
- Carle Place
- Cedarhurst
- East Garden City
- East Massapequa
- East Meadow
- East Rockaway
- Elmont
- Farmingdale
- Floral Park
- Franklin Square
- Freeport
- Garden City Park
- Garden City South
- Glen Cove
- Glen Head
- Great Neck
- Hempstead Township
- Hewlett
- Hicksville
- Inwood
- Jericho
- Levittown
- Locust Valley
- Long Beach
- Lynbrook
- Malverne
- Manhasset
- Massapequa Park
- Merrick
- Mineola
- New Hyde Park
- North Bellmore
- North Hempstead Township
- North Wantagh
- Oceanside
- Old Bethpage
- Old Westbury
- Oyster Bay Township
- Plainview
- Port Washington
- Rockville Centre
- Roosevelt
- Roslyn
- Roslyn Heights
- Sea Cliff
- Seaford
- South Hempstead
- Syosset
- Uniondale
- West Hempstead
- Williston Park
- Woodmere
- Nassau Shores