This rating is based on customer reviews, inventory size, pricing, and service quality
Based on recent feedback, Discount Auto Wreckers in Newark, NJ scores 63/100, with sharply mixed experiences. Many highlight helpful staff (often Joey), quick pickup/shipping, solid inventory with parts in stock, and good prices. Others cite serious problems: rude phone manners and hang-ups, an offensive comment, disputes over warranties/returns, bad engines/transmissions, and pricing that can approach dealer/OEM. Some mention delays on replacements. Inventory seems broad and parts often correct; little is said about yard organization. Overall: mixed and inconsistent.
What clients say about Discount Auto Wreckers in Newark (NJ)
Man I tell you, if you looking for parts don’t bother going there, attitude everyhere nasty, look some here else I called to ask about part he didn’t want to talk and hanged up the phone and it’s 3 times over prices. !!!!!!
Stopped here to purchase a used car part, as I inquired about the part I needed the white guy behind the counter began to assist me. HOWEVER! during the course of his assistance he made a sarcastic joke about Juneteenth.
I don't recommend any descendents of slavery do business with Discount Auto Salvage. Let's spend our money with businesses that respect us.
If I can give this business a zero star I would. I called “the owner” for parts for my vehicle. The owner was very rude and started cursing the F word telling me get the F out of here. I would avoid this place at all cost. Do not take your business here at all.
Awesome place. Always has high quality inventory and very competitive prices. And they guarantees everything they sell. Can't go wrong. I recommend them to everyone I know
The guys are absolutely a scam Forget about good parts and customer service . Bought transmission- problem , replaced with another one after weeks of talking MILLION DEAD NERVE CELLS. After 5 month died..
Do not waste your time, no matter what they tell you, most likely it is a lie. I was willing to pay a crazy price to save time and they were going to sell me the wrong part.
I need a rear windshield so I decided to call them and lucky for me they had it in stock. I stopped by there about 30 mins later and they loaded it into my car and was very affordable.
Called over the phone in regards to a part that was available online. Dealer was asking for 862, new. This place was asking for 800 and wouldn't do a discount. Seems crazy how they're trying to charge basically OEM prices for safety parts that are being pulled out of a totaled car..... Their excuse was "those parts are hard to get and are on backorder", according to the dealer they have plenty. Was looking for something more affordable, this place definitely doesn't seem like to place to go to unless you're looking to get ripped off. Call your local dealer first and compare.
DO NOT PURCHASE FROM THESE GUYS- big time scums, sold me a bad engine and keeps hanging up the phone when I call for a replacement . Very rude and TERRIBLE service, filing a chargeback to get some reconciliation.
Been dealing with this place for years and never a problem. Joey is the best! I've bought several engines and transmissions that worked perfect! Along with other parts as well. This place is my first call because I know I will receive quality parts. Outstanding place to do business with, and excellent customer service.
Be very careful dealing with these guys. Our company tried to get a price on a part. Their representative hung up on our service writer 3 times. Each time we ask a price he would get mad and quote an outlandishly different price. The third try, he mouth off our service writer, said that he has no time to deal with us and hung up. Should tell you what you need to know about them!!!!!
I bought a motor with a warranty, it had messed up cylinder walls. Guy on the phone ducked my phone calls for a week & then told me I sat on the motor for too long - I wasn’t even looking for my money back, I was looking for good customer service & did absolutely nothing to rectify the situation - buyer beware take your money somewhere else!
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