What clients say about Milton's Auto Body LLC in Newark (NJ)
I took my car cause got into accident Milton and Robert help me out with entire process and rental car my car was ready within a week professional and quality service highly recommended!!!
Horrible place never go here the work they do is horrendous at best. As you can see in the picture provided they ziptied my bumper to my harness do I really need to say anything else. And they were more than happy to let me drive out of the lot like this.
I was recommended to Milton Auto Body by a close friend who had previously had work done there. Based on that referral, I decided to visit the shop and speak directly with the owner, Milton.
Unfortunately, my experience was nothing short of disappointing. This shop prioritizes quantity over quality, showing a complete disregard for craftsmanship and customer satisfaction. There is no pride in their work—just an assembly line mentality that leaves clients with subpar results.
Milton Auto Body LACKS ALL CAPABILITY to properly paint match and refuses to correct glaring issues. Instead of addressing concerns, they deflect and give customers the runaround. I initially went in for what should have been a simple job: painting a door skin and performing light paint matching. What I received was anything but professional—**a complete mismatch in color, extensive fisheye imperfections in the clear coat (tiny bumps that ruin the finish), and a refusal to fix the mistakes.** To make matters worse, the clear coat is already peeling, has not been a year yet, proving that this shop doesn’t even understand the basics of wet sanding and polishing.
When confronted about the poor paint match, they **attempted a "fix" by lazily painting only half of my rear bumper, assuming I wouldn’t notice**—a slapdash approach that only made matters worse.
How Milton Auto Body continues to operate is beyond me. To add insult to injury, after reviewing previous comments and doing my own research, I discovered that this shop is not even legally registered as a body shop. Misrepresenting your business to the public is dishonest, and the lack of integrity speaks volumes.
Milton, you should be ashamed of the work your business delivers. Consumers deserve transparency, quality, and respect—none of which are present here.
THIS SHOP IS NOT A LICENSE AUTO BODY SHOP WITH THE STATE OF NEW JERSEY AND THE CITY OF NEWARK.
Check for yourself.
The owner has zero knowledge owning an autobody shop .. they have lied on many occasions about it being a licensed shop, lies about computerize paint match technology. Have ruined my car, when I pointed out the very obvious difference in the original paint and what the shop painted, they told me they don’t see anything wrong. Mind you the car wasnt even a year old, brand new from the dealer and needed minor repair. This shop lacks basic skills. Will ruin your car. Wil threaten you about fixing it and then will refuse to fix it.
I do not recommend at all. Please don’t be a victim.
ZERO stars if it was an option. This shop is a total scam. I waited for 6 weeks and my car was driven the entire time. I filled my tank when I dropped it off and it was almost nearly empty when I got it back. What if my car had been involved in an accident? Completely unprofessional and just wrong. It also had new damage that wasn’t there when I left my car but the owner claimed he had no idea what happened. Whoever drove my car while in the shop sure does. The owner, Milton, was paid over 3K. New parts were going to be added. That never happened. One part of the car was sticking out due to being placed improperly. I had to take it back to get it fixed. After a few washes, my car still had the same scratches that he was paid to get fixed. Total scammer. Go somewhere else. I regret ever doing business with this place and its owner Milton. Pitiful.
Best auto body in town. The owner communicates and promptly responded to all my questions. Was provided with options and best saving option too. Will definitely recommend this shop.
Amazing shop these guys took the time so true quality work compared to other shops I have been to. My car and truck both came out awesome couldn’t even tell the prior damages and got my car back fast. Very friendly and great customer service went honest good work def see Milton and his crew!! 5 stars all the way
They did not do as they promised, car still left with visible marks and scratches. They also moved the car to a different light and didn’t keep it in the lot that they promised meaning the car could’ve been stolen or they could’ve recked more while driving it to a different lot.
Very unprofessional the paint work is not as professional i thoght, they took way longer also they had my car there for many weeks, the job was not clean at all i try many time for them to fix it right they always have an excuse… they use all after market parts.. i do not recommended for o bring your car here !
Honestly if I could give it ZERO stars I would. Save yourself and STAY AWAY from this place. Milton was nice, but his worker is the true scammer he did not even screw in multiple parts of the car including the actual front bumper. The other part to the bumper FELL OFF so I went back 10 minutes later in (the morning I will add) and he said you are lucky I was about to go to the beach. I just felt like if the job was done properly the first time I wouldn’t have had to go back not once, but twice to just screw in the parts.
I would give ZERO stars if I could. Very unprofessional and took forever to get back my vehicle. They also had my car at a different lot??? Not even remotely close to where I left it originally. If they would have crashed or anything it would have been on me. I basically feel scammed out of $550. They gave me an estimate for all the “work” I wanted but barely did half of it. My car looks almost exactly the same as I left it. Honestly, disgusting service and wouldn’t recommend at all.
Simple job, I brought all the items needed to do the job. Just needed the space and someone to do it. Asked for a price at start, said like 30-40 a hour or whatever. By end of job quoted me a huge number that doesn’t even equate to the work and time or even the initial hourly amount he (Milton) said. Charged me for them learning something and taking up my time also. Paid just because I didn’t confirm price at start, thought they were good people. Tried to charge my head off for using my own stuff that I purchased.. never again. So it’s cool, keep what I paid.. just lost long term business and referrals. All good though lesson learned.. do it myself or find a real professional at the task and pay them the full amount. The work done was decent but not mind blowing to say the least..or labor charge justifiable. Because that’s all it was labor. I provided everything else, everything.
I was recommended Milton’s by a close coworker after they had completely redone their vehicle. I went in for a smaller cosmetic job and being pressed for time, it was the quickest turnaround I experienced. Incredibly pleased with that and the quality of work. I will be recommending them in the future—thank you!
auto body shops are a dime a dozen , you will never find a spot better then this , they work extremely well to get you in and out in , they provide top service and very professional staff. the owner touches every job and inspects for excellent craftsmanship , Milton the owner is a stand up guy who will always put the customer 1st and stand behind his work
Couple years ago my daughter's car was hit. I took it to a couple auto body shops. Best one I like was Milton. He was honest they did excellent work no problems with anything. They took care of all the paperwork. After they got done all the work the car looks awesome. Nice paint job. This year my car was hit and I took it back to Milton. And again he did an excellent job. This is why I gave him a five star rating. On painting six in the car. The price was excellent. And he will never rip anybody off he is very honest. So I will recommend him to anybody. I had a problem with my lights he fix them and put HD lights in there for me. He did not even charge me for the labor he just put lights in for me that is awesome. Then right next door to his office I got my wheels painted they did a awesome job.
WORST SERVICE I EVER RECEIVED!!!
I paid upfront for a job he said would take less than an hour. It’s over 2 months later and my car is still not fixed. He tells me when to take it and when I do, either he’s not there, he’s too busy, or the shop is CLOSED!
One day he kept it overnight because he said the job was not done yet. I came back in the morning and waited over an hour for the shop to open, he hadn’t even started working on my car yet, and the side of it was scraped from being parked too closely to another car.
I will NEVER bring my car back to him.
Had to waits months for repair in which Insurance paid nearly 2K plus extra out of pocket. which i was ok with until i had to get a rental after many excuses. still fine in tbe end, the car was fixed properly.
BUT! His workers left my truck i the street overnight outside his locked gate in Newark (really!) and someone tried to break into it and broke the lock.
Milton said he would fix, but wasted another month of my time with empty promises, and when finally said whats up?!... crickets...
thats what I get for trying to support local bus, which was a referral. now i have to tell them not to refer anymore b/c it could reflect bad on them.
And now I write this only to warn you, you could be out 400 bucks for negligence. GO TO THE DEALER, penny-wise, pound foolish. I learned my lesson!
Milton and his team did an excellent job on our car door after it was damaged. They were fast, thorough, and neat. They ensured that we got the most out of our insurance coverage, keeping the cost to us at a minimum.
Stanley S. Bergen Jr. Building, 65 Bergen St, Newark, NJAcademic department
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