What clients say about Trucktech Parts & Service Inc. in Newark (NJ)
The workshop's professionals were proactive in offering tips for preventive maintenance for my truck, demonstrating their concern for taking care of the vehicle in the long run.
I took my truck to this place because my engine was making a strange sound while going up hills and it was left running, Miguel a manager there told me his tech running compression test to ensure it’s not the engine. Miguel called me and told me it’s a fuel injector and it will cost $7000 to replace it I authorize them to do the job and paid in full, when I test drove I the truck it had the same problem , I took the truck back to Truck tech , Miguel told me it might be a fuel sensor which it took him couple days to replace , as usual I have to call because truck tech never calls you. After another week Miguel told me it’s my Engine and it will cost me $15000 to rebuild it with discounts. I demanded to speak to Craig who was in upper management and told him if I knew it would cost so much to fix the truck I could have bought another truck so I ask Craig for my money back because they Misdiagnosed my truck and made me wait a whole month with out working. Craig solution was for me to take my truck to Volvo dealer because Truck Tech cannot solve the issue, apparently it was ok for Truck tech taking my money and not resolving the problem.Not knowing what to do I reached out to my brother-in-law and he told me Truck Tech is a scam and I should take my truck out there immediately. I took my truck to another machine to get a second opinion and for $400 he figured out the problem which had to do with the fuel flow to the engine. Truck Tech knew what they were doing the made me wait and try to make desperate to pay over $22000 to repair my truck . I never got my $7000 refunded and they made off with my money. Being an independent owner operator this place put me out of business. Please learn from what happen to me don’t take your truck or trust this place very fraudulent people .I really don’t know how they get 5 stars maybe these people got scammed and didn’t know it.
So this is my second time using this shop, and each time I come, I m even happier than the last time.... Miguel and his team have gone out of their way to put my unit, my personal needs, and most of all my expectations to the front of the line.... There below the average shop price, and best of all they have there own parts store right almond premises!!!!😊😉 Which means a faster return to service time for me as a OO..... They did a water pump in 22 hours and that was including the 14 hours while they were closed for the night. I was able to make my appointment the following afternoon, and made my Walmart delivery down in New Albany Mississippi 2 hours ahead of my original appointment!!!
Thank You TruckTech for having my back, and getting me back on the Hiway !!!!
This a great place to bring your semi for Maintenance. I like Miguel he always take my truck and start working on it, it does not matter what time or day. Also like that they tell you what you need to change for next time so your truck will be in good condition. 100% recommended..!
Hello guys in trucking industry, I have got a very good news and testimony to share with you all! Trucktech Parts & services is what I would describe as Trucking business success enabler! These guys are life saver. Now to my main testimony, I had my C15 Cat Engine platinum overhaul done at Trucktech and everything came out like factory-installed and runs like a brand new Engine from Cat factory. This is the 3rd month and all I can say is thanks to Miguel and his team, not just for good job but for affordability and honesty too, they're just wonderful people. Miguel himself is such an amazing personality, always willing to help... with his favorite response " I will see what I can do" 😆 🤣. This guys really made me proud and I recommend anyone with Truck problems of any kind, Trucktech is simply your best destination. I hope this will help someone out there.
Cheers and roll safe guys!
Ceevic Optimal LLC.
He tried charging me a lot of money first thing first he didn’t fix the job that I paid him to fix cause he couldn’t find the problem he tried to charge me 3500 just to replace an oil pan and transmission pan and didn’t even weld my gate closed and gave me my truck back to me the way it was so basically he replaced my oil pan and transmission pan and half welded my gate which my problem was my dump body it wouldn’t go up at all and he couldn’t fix that and told me yo bring it back and when I called him for me to bring it back he ducked me the whole time so over all he tried to charge me $3500 just to weld a small part of my gate and replacing my oil pan and transmission pan so be careful with him cause he’s not a good mechanic.
I highly recommend anyone with trucking needs to contact this company. Ronnie made the whole ordering process smooth. He is amazing. He was accommodating and tracked my package until it arrived to me. I would definitely shop with them again.
I have a bunch of good things to say about this place, but for sure they wouldn't enough.
I just have to say that I've never been in a place where the manager was contacting me every time, explaining what was happening with my truck and looking for ways to make me save money and fix everything my truck needs. THANKS SO MUCH miguel and Trucktech and service for everything and God bless you!!!
TruckTech did an excellent job on my CAT C12 Inframe Engine rebuild. They were professional and did the job on time. My truck runs like new. I use TruckTech for all my repair needs. Hats off to Miguel and his entire staff....Great JOB!!!!!!!?
Very professional, organized, clean, knowledgeable place to bring ANY commercial vehicles. Highly recommend this place over many others in the the Tri- State area...
I actually went there based on the reviews I had read on Google. I must say the reviews were absolutely correct. Very enjoyable experience. The staff that Miguel has on his team are very professional and willing to go the extra mile to get the job done. I'm a car hauler and needed some hydraulic repairs done. That nocked out and I was on my way. If they don't have the part to fix your issue then they can find it same day. Great job guys.
Miguel was very courteous & professional, if he says the part will be in tomorrow? You can take that to the bank! Great Service with a personal touch, One can almost feel like Family here because everyone is friendly & professional. Great work guys & thank you!!
I own Premier Luxury RV Rentals. I needed a repair facility that could handle all my coaches repairs. After the first repair I was very impressed with Miguel and his crew. From service on my diesel engines, to hydraulics, and general repairs and tires. Truck tech has come thru for me every time. The work is impeccable and with very competitive pricing. I wont go any where else...
James owner of Premier Luxury RV Rentals
Miguel is one of the best guys I know in the industry.
Very fair on pricing. We bring all of our trucks to him..
Truck Tech tells you how it is. they dont beat around the bush and give you the run around.. very professional and friendly. THEY GET THE JOB DONE RIGHT THE FIRST TIME! Very quick in and out ..
Truck Tech is our one stop shop.
RJS/VERSATILE
I have been bringing my trucks to Trucktech for the past 5 months. The do a great repair and maintenance and provide you with vital information on the performance of your truck and how best to ensure they are in good condition. I also want to applaud their honesty and integrity as regards their services and pricing. Overall, I will say Miguel and team do a great job.
Very helpful staff at the parts counter. They also repair hydraulic pumps and make custom hoses. Large parts department and service at reasonable prices.
Customer services the worst waiting time approximately in a slow work day 1 hour 30 minutes before somebody helps you...eating it's their priority and them the customer....
Stanley S. Bergen Jr. Building, 65 Bergen St, Newark, NJAcademic department
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